Van Horn Chrysler Dodge Jeep Ram of Plymouth

My husband and I were looking for cards online from many different dealership. This dealership seemed to the be the one that had the best price/mileage for what we were looking for. The whole time were were different dealership. This dealership seemed to the be the one that had the best price/mileage for what we were looking for. The whole time were were at Van Horn Dodge the customer service was wonderful. We had Roy for a sales person, and felt very "at-home" during the whole buying experience. The dealership worked well with our price range & comfort level. Honestly, my husband and I were both blown away with how kind all of the people were. When you pull in, nobody attacks you when you want to just drive around & look at vehicles. But they are there when you need them, and open to answer any question you might have. Our experience went very well! We would definitely use this dealership again when looking for another vehicle in the future. We love our new SUV! More

I came in to your dealership to find a van for my new job. At first u didn't have anything but Mark who i was working with knew that he had a van being traded in soon. He made a call and got the van to job. At first u didn't have anything but Mark who i was working with knew that he had a van being traded in soon. He made a call and got the van to the dealership for me to see and now purchase. During the deal I got a good price for my trade in even better than all other places your sales manager Adam remembered me and was great in helping me with all my requests. Overall this experience will now make me do all my vehicle purchasing at your location. Please keep up the great customer service More

My wife and I purchased a Chrysler Pacifica from Van Horn and worked with Mark Sloan. I appreciated Mark's knowledge and expertise and willingness to work with our situation. He was very kind and considerate and worked with Mark Sloan. I appreciated Mark's knowledge and expertise and willingness to work with our situation. He was very kind and considerate through the whole process. His willingness to "do what it takes" to get us the vehicle that fit us best was much appreciated. I also really appreciated "giving us space" when Sara and I needed to talk through our impression of the vehicle as well as payment options. The only complaint I would offer is not for Mark but for Josh in asumming we want extra warranty coverage and Gap insurance. I would have rather he started where Mark Sloan shared our payments would be and then talk about the increase in payment if you choose the following options. I am in sales myself and when I put myself in the customer role I would rather be "up sold" then have "sticker shock". Just my opinion! Matt and Sara Homan More

I purchased a car from van horn dodge 2/26/11 I had been been talking to Kelly for about 3 weeks because I am very picky and I wanted what I wanted. I faxed my information to kelly and got preapproved I wen been talking to Kelly for about 3 weeks because I am very picky and I wanted what I wanted. I faxed my information to kelly and got preapproved I went in to look about 2 weeks ago and I didn't see anything I liked I wanted a charger AWD with leather seats and a sunroof I keep checking the website everyday until I found what I liked. I went in saturday 2/26/11 test drove the car and I was done withe everything within the hour. The customer service was exceptional brian in finance was awesome he explained everything with me. This was the best experience that I have ever had purchasing a car!!! Kelly had so much patience with me she was awesome as well! More

My wife and I do not like the typical car buying experience. We shopped around on the internet till we found the vehicle we wanted. Then we contacted several dealership to avoid the face to face h experience. We shopped around on the internet till we found the vehicle we wanted. Then we contacted several dealership to avoid the face to face haggling. Van Horn was very eager to serve my needs and invited us in. We accepted. It was a great. Never was buying a car so simple easy and pleasurable. Mark Sloan is a wonderful man and a pretty darn good car salesman. No pressure, very attentive to the listening process of what was important to us and sincere in uncovering the best deal possible. Needless to say, after our one visit, we drove away that night with a new Town and Country. Thanks for making it pleasure for us to buy. It was worth it to drive over a hour and a half to get this deal done. Jeff Baudry More

I have purchased a number of cars in my lifetime and I would rate this as the best experience I have had with a dealership. Everyone was very friendly, helpful and the experience was awesome. The financ would rate this as the best experience I have had with a dealership. Everyone was very friendly, helpful and the experience was awesome. The financing was set up in advance, Matt knew what I was looking for and had things ready when I showed up at the dealership. The whole process went very fast and very smooth. I tell everyone who I talk to about my new vehicle how happy I was with my experience at Van Horn and recommend they talk to Matt VandeCastle when they are looking for a different vehicale. I love my new Dodge Dakota truck and I say Thank You to Matt VandeCastle for making it so easy, quick and enjoyable. He is a true professional! Mark Wickre More

I bought a pre-owned vehicle from Mark Sloan, at Van Horn Dodge in Plymouth,WI in Feb. 2011. I was nervous about getting financed because of my not so good credit.Mark put my fears at ease & said he would be Dodge in Plymouth,WI in Feb. 2011. I was nervous about getting financed because of my not so good credit.Mark put my fears at ease & said he would be able to help. I told Mark what I would like for my payments to be and he gave me a price range to look for. I picked a car out on the website on Tuesday and drove out to pick it up on Thursday. Mark let me know there was an air leak in the windshield (I would have never noticed) and has already sent someone to my home to fix it! It was very easy process, Mark was great,very laid back with no pressure to buy. I appreciate that. I got a great car at a great price from someone who geniunely cares about his customers. That's why I drove 2 1/2 hours away to buy my car. I would recommend Mark Sloan to anyone looking to buy a car. Thanks again Mark! :) More

I got a good deal on a used Dodge 1500 pickup truck. In the first week, I Ran into a couple minor issues....I live over 2 hours away and Van Horn (Mark and Rod in sales and Carrie in customer service) took the first week, I Ran into a couple minor issues....I live over 2 hours away and Van Horn (Mark and Rod in sales and Carrie in customer service) took care of them with no questions asked. I will be back. More

Two years ago we bought a Aspen from Mark, And he said when we are ready to trade, visit him and he give the best offer. We did check with the in town dealer, and they gave us a trade in amount, and a dol when we are ready to trade, visit him and he give the best offer. We did check with the in town dealer, and they gave us a trade in amount, and a dollar difference. We called Mark on the phone and he assured he could do better, which he did, He is truly a man of his words. We are pleased with our new 2010 Dodge Caravan, and Marks expert skills, Thanks More