Van Horn Chrysler Dodge Jeep Ram of Plymouth

Before making the 2 hour trip south to Plymouth, I checked several cars at this dealership online. I was pleased to come home with one of those vehicles and at a satisfactory price. No other dealer w checked several cars at this dealership online. I was pleased to come home with one of those vehicles and at a satisfactory price. No other dealer would come close to making a deal with our trade. More

We made the drive from Madison to Sheboygan and Plymouth to look at specific cars we had seen online in the Van Horn inventory. We had the vehicle we were looking for narrowed down a few models, and Van Hor to look at specific cars we had seen online in the Van Horn inventory. We had the vehicle we were looking for narrowed down a few models, and Van Horn had the best selection and prices within 250 miles of home. The trip was well worth it. We had four or five cars in the inventory on our list of vehicles to look at, and we actually found a vehicle in our price range with fewer miles and more features than we were shooting for. Our van was missing a few accessories which we didn't notice until we got home, and the sales managers gladly helped us out. Everyone there was very courteous and friendly. When it comes time to buy our next car, Van Horn Dodge will be first on our list. More

we had a very good experience at van horns very freindly and helpful gave us a very good trade in price we do no t normally trade in but they made it hard not toowe travelled 140 miles to check them out wor and helpful gave us a very good trade in price we do no t normally trade in but they made it hard not toowe travelled 140 miles to check them out worth every mile would definitely go back gary and deb sabatke More

The overall experience with the Van Horn staff was very good. From the start of the used car search Mark Sloan was resourceful. Mark when asked to provided any and all information requested without hesitat good. From the start of the used car search Mark Sloan was resourceful. Mark when asked to provided any and all information requested without hesitation. When our decision was made to drive to Plymouth from southeastern Wisconsin to test drive vehicles, Mark Sloan came in on his day off to the dealership to assist us. While at the dealership neither Mark Sloan or any other employee made the experience uncomfortable or did we feel pressured. Customer service and financing was good as well. I would recommend the Van Horn Group, and specifically Mark Sloan to be their salesperson, to anyone interested in a new or used vehicle. More

My experience with Van Horn Dodge from the time I stepped into their door was a great one. I was greeted from that point and my sales rep, Paul Miller was located quickly. I had previously called to make s into their door was a great one. I was greeted from that point and my sales rep, Paul Miller was located quickly. I had previously called to make sure the vehicle that I found on AutoTrader.com was still available. Paul took the time to double check and call me back. On Saturday, I drove four hours with my parents to test drive a Jeep Compass. By the end of my visit, Paul, Evert, and Christina all had helped me through my purchase. I drove home that day with my used Jeep Compass. Thank you Van Horn Dodge for a great staff - they are friendly and easy to work with. They were not pushy and gave me all the details that I needed to make my final decision. More

First I was impressed with the number of customers when I arrived at 7 PM on a week night. Everyone was very helpful from start to finish, by the time I left the dealership with my new car it was 9:30 and t arrived at 7 PM on a week night. Everyone was very helpful from start to finish, by the time I left the dealership with my new car it was 9:30 and there were still three associates there helping me complete my transaction. I was an hour from home and there was road construction in the area. Bryan Fiecko one of the associates at Van Horn offered to let me follow him until I was well on my way home and knew where I was going. I wouldn't hesitate to recommend Van Horn to anyone. This car buying experience was a very positive one! Thank you, Jolynn McKinnon More

Since switching from Ford products to Dodge Rams in 2004; I have been extremely pleased with all aspects of being a customer of Van Horn Dodge. Their service and parts department employees are very knowledg I have been extremely pleased with all aspects of being a customer of Van Horn Dodge. Their service and parts department employees are very knowledgable and always make you feel they have time for you. The sales people I worked with in past, and especially during this purchase, were very professional and courteous, and I never once felt that I was being sold that bridge in the desert everyone talks about. The sales person stayed after closing time twice for us as our work schedules did not allow us to get there soon enough to conclude things in time. He took us for test drives, located vehicles in the dealer network, and went to find the answers to questions he did not feel he could answer completely enough - that is very commendable! Overall, I will continue to urge friends, family, and acquaintences to try Van Horn Dodge before they buy elsewhere. I myself, will continue to remain a loyal customer as I always reward exceptional behaviors and treatment. More

Mark came right out to see me on the lot. Found the exact car I wanted in Ohio, and I bought and had the car in 48 hours. Evert worked out a very good interest rate for me which allowed me to take advant car I wanted in Ohio, and I bought and had the car in 48 hours. Evert worked out a very good interest rate for me which allowed me to take advantage of a life time warranty and the Simoniz Glasscoat protection. I also received three years of free maintenance. The price I felt was fair as it was close to the pricing I saw on the Internet and discussions at several other Jeep distributorships. I met with the service personel and ordered additional accessories. More

BUYER BEWARE!THIS PLACE WILL LIE TO YOU,AND SELL YOU A LEMON! THEY LIED TO ME OVER THE PHONE ABOUT THE MI. THE PICTURES WERE ALL WRONG ON THEIR WEBSITE & WHEN I DROVE ABOUT 400 MI TO PURCHASE THIS JEEP CO LEMON! THEY LIED TO ME OVER THE PHONE ABOUT THE MI. THE PICTURES WERE ALL WRONG ON THEIR WEBSITE & WHEN I DROVE ABOUT 400 MI TO PURCHASE THIS JEEP COMMANDER (THEY HAD ONE COMPARABLE TO THE ONE THAT WAS ADVERTISED)THEY HAD ME SIGN THIS PAPER SAYING IT HAD BEEN WRECKED, I REPLIED "OH WAIT WHAT KIND OF WRECK? A SIMPLE FENDER BENDER?" AND THE MAN WITH THE ACCENT SAID "OH YEAH THAT'S IT A FENDER BENDER" COME TO FIND OUT IT'S BEEN WRECKED TWICE. ONE SEVERE, ONE MODERATE. IT'S NOW BEEN TO THE SHOP ABOUT TEN TIMES TO FIGURE OUT WHAT THIS POPPING SOUND IS,IT TOOK 4 DIFFERENT PLACES TO FIGURE IT OUT (THANK GOD FOR FREE DIAGNOSIS) COME TO FIND OUT THE WHOLE FRONT AXLE IS ABOUT TO FALL APART, IT WAS NEVER FIXED PROPERLY. THE AIR CONDITIONER HAS NOW BEEN TOTALLY REDONE, ALL NEW BELTS, NEEDED NEW TIRES THANKS TO THE FRONT END. ALL THIS WORK FOR A VEHICLE WITH ONLY 19,200 MILES SO IF YOU STILL WANT TO BUY FROM THIS PLACE BE CAREFULL AND PAY EXTRA FOR THE 48, 100,000 MI WARENTY LIKE I WAS SMART ENOUGH TO DO THANK GOD! More

Overall a good experience. On one hand they gave me more information than most dealers would about my car. On the other hand I felt they could have been more forthcoming about one small issue regarding form information than most dealers would about my car. On the other hand I felt they could have been more forthcoming about one small issue regarding former repair to the vehicle. The man I dealt with, mark Sloan, went above and beyond to satisfy everything I asked him to do, including taking extra pictures of the car and gathering more information about the car's past. He responded to phone calls quickly and even came in on his day off once to inspect a car for me. More