Van Horn Chrysler Dodge Jeep Ram of Plymouth
Plymouth, WI
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I bought a 2010 Jeep Liberty Limted and I just love it. VanHorn dealership was very accomodating, and had quite a selection of vehices. They were all very friendly and knowledgable. I would recommend tha VanHorn dealership was very accomodating, and had quite a selection of vehices. They were all very friendly and knowledgable. I would recommend that dealership to friends and family:) More
We had been to many car lots in the past few days & never felt so comfortable as we did with mark. He was very helpful to us to find a vehicle to our liking> we felt he did all he could to give us a go never felt so comfortable as we did with mark. He was very helpful to us to find a vehicle to our liking> we felt he did all he could to give us a good price. It was a very nice dealership, clean friendly & lots of selection! We were very pleased & left with a great jeep! More
The dealership had the car I was searching for, in great condition, and with a sunroof (the cherry on top in my mind). I believe the price was fair. Would I have liked to have paid less? Of course! But I condition, and with a sunroof (the cherry on top in my mind). I believe the price was fair. Would I have liked to have paid less? Of course! But I did not feel cheated. I have only had the car for one weekend, but I still feel good about the deal. Kelly was really great. It took us about 10 days to finally get together on this deal. She was patient and worked with me to search the lot for more auto options as I like to make sure I have exhausted my options. She gave me enough space to feel comfortable making my decision and she answered all of my questions. Kelly was very informative and the atmosphere at the dealership was generally welcoming. More
Josh did a great job in presenting the van we were interested in. His friendly personality and demeanor was very welcomming. We never felt pushed or pressured. My wife, who would rather go to the dent interested in. His friendly personality and demeanor was very welcomming. We never felt pushed or pressured. My wife, who would rather go to the dentist than a car dealership, found our van shopping at Van Horn very pleasant thanks to Josh. Her comment was it was like buying a car from one of our sons...Great Job Josh !! Katina was friendly also. More
This was my second vehicle purchased thru Van Horn and Mark Sloan. Each time they had a nice selection of vehicles, and eventho my credit isnt perfect, they were able to get me into the vehicle I chose. I Mark Sloan. Each time they had a nice selection of vehicles, and eventho my credit isnt perfect, they were able to get me into the vehicle I chose. I would recommend Van Horn CDJR to any of my friends! More
I purchased a 2011 Jeep Grand Cherokee Overland with 6,000 miles on it from Bryan Fiecko. Bryan was a pleasure to deal with and his follow up was excellent. I also had a 10+ experience with Josh Koon 6,000 miles on it from Bryan Fiecko. Bryan was a pleasure to deal with and his follow up was excellent. I also had a 10+ experience with Josh Koon in the business office. Josh couldn't do enough to help me understand my purchase options. I intentionally did not rate "Friendliness" or "Overall Experience" as I do not want this survey to reflect on the two gentlemen I just mentioned. My experience is sharply tainted due to a bizarre conversation I had with one of their used car sales managers, Adam Gaedke. I am also a sales manager and have yet to see a market segment that responds to threats and intimidation as a sales closing tool. I'm not sure Adam is positioned correctly at this dealership. He could certainly benefit from some good customer relations training, possibly Stephen Covey. The Jeep arrived "as advertised" in mint condition and I am very happy as it is the vehicle I have been searching for. It did come without a temporary tag which I am waiting for today. The title clerk, Angie, was very helpful in finding out what happened and getting it rectified. More
This is the second time I have purchased a vehicle from Bob at Van Horn Dodge in Plymouth, WI. I returned because Bob is very helpful finding the type of vehicle I need that fits into my budget. Most recen Bob at Van Horn Dodge in Plymouth, WI. I returned because Bob is very helpful finding the type of vehicle I need that fits into my budget. Most recently I traded in my Dodge Charger for a Dodge Ram. The new vehicle is beautiful and tough all at once. Low miles and an affordable payment! I don't live in Plymouth, I drive all the way from Fond du Lac because the service I recieve from Bob and others at Van Horn is above and beyond what I get in my hometown. I have already purchased 2 vehicles and I'm sure I will purchase my next one from them as well! More
I had a very pleasant experience at Van Horn Dodge. All staff exhibited good friendly service and did not seem to put too much pressure on you to purchase a car. They seemed to allow for car buying to take staff exhibited good friendly service and did not seem to put too much pressure on you to purchase a car. They seemed to allow for car buying to take place at the pace you desired. More
We found a used Town & Country minivan on Van Horn's website so we made the drive to see it from Milwaukee. Our sales man was very thorough, and Rodney worked with us until we were satisfied. We bough website so we made the drive to see it from Milwaukee. Our sales man was very thorough, and Rodney worked with us until we were satisfied. We bought the van and were very pleased with the process. More