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Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Manitowoc, WI

4.8
908 Reviews

4611 Expo Dr

Manitowoc, WI

54220

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Showing 908 reviews

December 28, 2015

Chrysler FOB Recall replacement Chrysler had issued a recall on the FOB key switch. They replaced the switch and reprogrammed our two new keys to match our vehicle. All work was don More

by PWOJTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A very pleasant lady helped me with the intial phone call . I am sorry I didn't catch her name. She set up the appointment quickly and properly. Chuck Spackman handled the FREE RECALL service paperwork.
December 22, 2015

Review of my recent visit to First Chrysler Everything was done timely and very professionally. All of the staff were helpful and courteous. I will continue to have my car serviced at First Ch More

by foleyjg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know who it was that worked on my car, Personall have changed since it changed hands.
December 22, 2015

My car looks better than before the accident! I was very pleased with the contact that I had with the body shop manager. My car looks better than before the accident. I can tell that he takes grea More

by WarriorIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
body shop manager
December 21, 2015

Low tire pressue I had two nails in two different tires on two different days in one week. Very frustrating and I didn't want to miss work. I was given a loaner car More

by tracy.samz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 20, 2015

Chrysler 200S I was out shopping for a new car and I visited dealerships form Green Bay all the way to Chicago IL. many advertised deals were simply not as adverti More

by jlereio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Genrich was the sales conultant that i spent most of the time with
December 19, 2015

Oil change, tire rotation Quick service, friendly sales staff. Came for service, spoke with my original salesperson, Joe Gaiovnek, such a great guy, and the reason I will retur More

by salmdaniel555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gaiovnek
December 19, 2015

Very Good Experience. This was a very good experience for me. I am not from Wisconsin, but saw a vehicle online that I was interested in. I contacted them and they did a More

by Vern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Matt, the service manager: I can't remember his name.
December 19, 2015

New tires Chuck is always very helpful whenever I come in with questions. He gave me a very good sampling of tire brands and prices so I could make my decision. More

by kakrueger88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
December 17, 2015

New ram truck No hassle and straight forward purchase, thank you Mike. This my third new truck that I have purchased from first Chrysler and I have been pleased wit More

by michaelgthuss
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Genrich
December 16, 2015

Oil Change ++ We went in for an oil change. After the oil change they said we needed a new dip stick to the tune of $25. The old dip stick had a "broken top". This More

by planb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alia Corbett
Jan 11, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

planb1, Thank you for bringing this matter to our attention. I apologize for your experience and would like to know a bit more about your visit. Please send me your name and phone number so that I may contact you to learn more about what we can do better. You may also call me at (920)684-6595 or email me at acorbett@firstchrysler.com. Once again, I sincerely apologize for any shortcoming and thank you for your feedback. Alia Corbett - Customer Relations Manager

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