Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Chrysler FOB Recall replacement Chrysler had issued a recall on the FOB key switch. They replaced the switch and reprogrammed our two new keys to match our vehicle. All work was don Chrysler had issued a recall on the FOB key switch. They replaced the switch and reprogrammed our two new keys to match our vehicle. All work was done quickly and correctly near the holidays. We appreciate it. More

Review of my recent visit to First Chrysler Everything was done timely and very professionally. All of the staff were helpful and courteous. I will continue to have my car serviced at First Ch Everything was done timely and very professionally. All of the staff were helpful and courteous. I will continue to have my car serviced at First Chrysler in the future. More

My car looks better than before the accident! I was very pleased with the contact that I had with the body shop manager. My car looks better than before the accident. I can tell that he takes grea I was very pleased with the contact that I had with the body shop manager. My car looks better than before the accident. I can tell that he takes great pride in his work. After it had already been 11 days since my car was taken to the body shop, he called to apologize that it was taking an extra long time. It ended up taking another week to be completed. The down side, I was not happy with the phone call I received from the young female assistant in the body shop. She told me that my car would be done in the next 15 minutes, and I needed to get there within that time frame because they were closing! How about a call earlier in the day to let me know it was going to be done by 5 pm on a Friday? It already was 18 days....so how about a little advanced notice? Second downfall..how about updating your loaner cars. A 2000 Chrysler Concorde that has seen every hailstrom since 2000, is not a selling point! :) I love my First Chrysler...and I do recommend them to friends & family...but there are a few things that need adjusting. More

Low tire pressue I had two nails in two different tires on two different days in one week. Very frustrating and I didn't want to miss work. I was given a loaner car I had two nails in two different tires on two different days in one week. Very frustrating and I didn't want to miss work. I was given a loaner car while I had to purchase new tires and it was a relief I didn't miss any work hours. More

Chrysler 200S I was out shopping for a new car and I visited dealerships form Green Bay all the way to Chicago IL. many advertised deals were simply not as adverti I was out shopping for a new car and I visited dealerships form Green Bay all the way to Chicago IL. many advertised deals were simply not as advertised, then I saw this great deal on cars.com on one of my favorite cars the Chrysler 200S so I went there and there it was all shiny and New in my favorite color the Dealership is First Chrysler of Manitowoc the sales Consultant was Mike Genrich we took the car out for a test drive I liked the car we talked numbers and we made the deal. I had them undercoat and rustproof the car and the next day there it was all shiny and perfect and I took it home and I love it. This is a great dealership Mike and everyone else there took excellent care of me and gave me a very good deal so if you are looking for a car this is the place to go I highly recommend them J.L.E. More

Oil change, tire rotation Quick service, friendly sales staff. Came for service, spoke with my original salesperson, Joe Gaiovnek, such a great guy, and the reason I will retur Quick service, friendly sales staff. Came for service, spoke with my original salesperson, Joe Gaiovnek, such a great guy, and the reason I will return to buy again from him in the future. More

Very Good Experience. This was a very good experience for me. I am not from Wisconsin, but saw a vehicle online that I was interested in. I contacted them and they did a This was a very good experience for me. I am not from Wisconsin, but saw a vehicle online that I was interested in. I contacted them and they did a very good job of working with me and my schedule. They held the vehicle for me until I could get to the dealership. Andrew (the salesman) was very professional, as well as he worked diligently with me to answer any concerns, address any issues, and do everything he could to represent me and my viewpoint to the dealership. Matt and the financing department went out of their way to work with some financial timing issues I had, as well as get me a good rate for financing. There were some issues that needed help from the service department. Again I was treated very well by everyone involved. The service manager did not rush me, my concerns, or act like I was being a pain to him. (Even though we were past closing time) He worked with me until I was satisfied. Overall this was a very good purchase experience. If my experience is a representation of how this dealership operates, I would recommend First Chrysler to anyone. More

New tires Chuck is always very helpful whenever I come in with questions. He gave me a very good sampling of tire brands and prices so I could make my decision. Chuck is always very helpful whenever I come in with questions. He gave me a very good sampling of tire brands and prices so I could make my decision. More

New ram truck No hassle and straight forward purchase, thank you Mike. This my third new truck that I have purchased from first Chrysler and I have been pleased wit No hassle and straight forward purchase, thank you Mike. This my third new truck that I have purchased from first Chrysler and I have been pleased with all of my purchases More