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Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Manitowoc, WI

4.8
891 Reviews

4611 Expo Dr

Manitowoc, WI

54220

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Showing 891 reviews

February 10, 2016

Outstanding service! We brought our Hyundai Sonata in for maintenance and had (another) outstanding service experience from the moment we were greeted by the customer ser More

by BGNADT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brody Beyer
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

BGNADT, Thank you for the confidence that you have placed in our dealership's service department! I trust your experience was pleasant and you're completely satisfied! If you have any questions or comments, please feel free to contact us. We look forward to welcoming you back in the future. Your Friends, First Chrysler.

February 09, 2016

Used Car Purchase We were searching for a newer used vehicle with our daughter who is graduating from college this spring. It was here first experience dealing with car More

by peobears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Genrich, Taylor Kopidlansky
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

peobears, Congratulations on your daughters new vehicle! We are thrilled we could provide you with such great service. Here at First Chrysler, we pride ourselves on the dedication we give to each of our customers. We are happy you enjoyed your experience! If you need anything in the future, please do not hesitate to ask! Thanks again. Your Friends, First Chrysler.

February 08, 2016

Amazing I bought a 2016 dodge ram 1500 from First Chrysler. The sales consultant we had (Andrew Deisley) was very knowledgeable about the vehicle. Andrew made More

by tgriesbach12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley, Taylor Kopidlansky
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

tgriesbach12, Thank you for this shinning review! Andrew is a great asset to our team and will be happy to hear you spoke so highly of him. Please let us know if there is anything that we can do for you in the future. Thanks again! Your Friends, First Chrysler.

February 08, 2016

Excellent Service and Price - Very Straightforward Great experience from start to finish. Within a few minutes of clicking "request information" on the car I was interested in (a 2016 Dodge Grand Cara More

by bstern0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Gulseth, Joe Allen Gaiovnik, Taylor Kopidlansky
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

bstern0, Thank you for your wonderful remarks. Word of mouth is important to the growth of our business and it's comments like yours that make us proud of the work we do here every day! It is our goal to provide you with top notch service and customer care. I hope we lived up to that promise! If you should need anything in the future, I hope we're the first ones you call. Thanks again! Your Friends, First Chrysler.

February 02, 2016

Recall Great Service. Deal with Chuck S. and as always he does a great job with what you need done. This also is done in a timely manner. More

by lwgrap
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Spackman, Dan Welnetz, Joe Allen Gaiovnik, Mike Genrich
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

lwgrap, Thank you for taking the time to review our award winning service department online! It is our goal to provide you with top notch care while servicing your vehicle. We look forward to welcoming you back in the future. Thanks again! Your Friends, First Chrysler.

February 01, 2016

Great service Replacement of recalled parts was performed efficiently. The service rep was very friendly and knowledgeable. I have taken my vehicles to this service More

by Tom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Spackman
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Tom, Thank you for letting us know about your recent trip to our service department! It was a pleasure to assist you with your recent recall on your vehicle. We look forward to welcoming you back in the future! Thanks again. Your Friends, First Chrysler.

February 01, 2016

Had oil change and tire rotation. Very good service. I told the service rep. that the right rear turn signal lamp was out when I checked in for oil change and tire rotation. After service was completed, More

by rswa86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brody Beyer
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

rswa86, Thank you for your review! I am delighted to hear we were able to assist you with your recent visit in our service department. We pride ourselves on offering each customer unprecedented levels of service along with convenience. We look forward to offering that to you with each future visit! Thanks again. Your Friends, First Chrysler.

January 30, 2016

Very accomidating and they work with you. I went in for a tire rotation. On the way there I picked up a bolt in my tire and the tire was going flat in their parking lot. They plugged the tire More

by debbub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brody Beyer, Dan Welnetz, Heather Machia, Mark Schnell
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

debbub, Thank you for your review! I am delighted to hear you have such wonderful things to say about your recent visit to our service department. We pride ourselves on professionalism and dedication to customer service. We are glad to hear you enjoyed your experience! If you need anything in the future, please don't hesitate to contact us. Thanks again! Your Friends, First Chrysler

January 28, 2016

Terrible purchasing experience When I was dealing on the truck I was interested in the salesman told me everything I wanted to hear and then when it came time to sign the papers the More

by kwkominowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Deisley
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

kwkominowski, I apologize about your experience and want you to know that we strive for the highest customer satisfaction. It is not our intent to be dishonest or deceive anyone in regards to our vehicles, We sincerely apologize if anything we may have said or done would lead you to feel otherwise. We would love the opportunity to speak with you to learn more about the situation. Please email me at: acorbett@firstchrysler.com with the best time and phone number to reach you at. Once again, I sincerely apologize for any shortcomings and thank you for your feedback. Alia Corbett Customer Relations Manager

January 28, 2016

friendly pleasant people fast service free candy and soda. nice waiting lounge with a very nice tv.free coffee and a very nice clean bath room More

by spensky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Spackman, Judy Galien
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

spensky, Thank you for taking the time to post a review of your recent visit with us. We pride ourselves on making our waiting room as comfortable as possible for both adults and children. One way we do that is by offering complimentary snacks and beverages while you're waiting for whatever service work to be completed to your vehicle. We look forward to welcoming you back in the future! Thanks again. Your Friends, First Chrysler.

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