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Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Manitowoc, WI

4.8
891 Reviews

4611 Expo Dr

Manitowoc, WI

54220

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Showing 891 reviews

March 08, 2016

Oil change I like coming to you for oil changes. Chuck and Leon are always friendly and welcoming! That is HUGE in a small town. We have been using your dealersh More

by yoann1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon and the lady at the front desk at payment area , Chuck Spackman
March 06, 2016

Work was done well. The apt. was for Luxcare and was done in a reasonable time but a phone problem on my end resulted in a 20+ hour delay. Not a fault of First Chrysler More

by kpcfschultz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Machia
March 01, 2016

Andrew was great: ) Traded in my 2003 Jeep Liberty and bought a 2012 Jeep Patriot. I absolutely looooove it! Andrew was my salesmen and he did a great job. More

by Lindsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Lindsey, Thank you for taking the time to post a review of your recent visit with us! We value feedback from our customers and look forward to serving you again! Your Friends, First Chrysler.

March 01, 2016

Differential work, outstanding service Very easy to get a hold of a service personal. Professional, courteous and upfront with what to expect. Below average cost compared to other quotes a More

by ESAMUELR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wimmer, Chuck Spackman
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

ESAMUELR, Thank you for taking the time to post a review of your recent visit with our service department! We value feedback from our customers and look forward to welcoming you back again! Your Friends, First Chrysler.

February 29, 2016

Friendly, helpful staff Joe is an awesome salesman, very personable and friendly, and we received a fair deal with our trade on the purchase of a newer used vehicle. The sal More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Spackman, Dan Welnetz, Joe Allen Gaiovnik, Mike Balaban, Taylor Kopidlansky
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Tom, Congratulations on your new vehicle and welcome to the Van Horn Family! We greatly appreciate your feedback. Joe Allen is truly well versed in all aspects of the industry and the car buying process. We are very pleased he was able to provide you with exceptional customer service and will be sure to pass along your comments! Thank you once again. Your Friends, First Chrysler.

February 22, 2016

Great Service! Very good experience with Andrew Diesley; his knowledge of Dodge trucks was impressive. He worked with us to get us the best deal and the 0% financin More

by drm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

drm, Thank you for choosing First Chrysler for the purchase of your new RAM! I am delighted to hear you had such nice things to say about your overall experience. We are committed to providing our customers with an easy, professional and hassle free buying experience. I am glad Andrew was able to live up to that promise! Once again, it was a pleasure to assist you with your truck purchase. If there is anything you need, feel free to contact us! Your Friends, First Chrysler.

February 20, 2016

Disappointed with mechanic in the back round verbage. When I called to check the status of my vehicle to see if it will be done the same day the service writer that I had. With have been gone for the day More

by alt.maintenance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Deisley, Heather Machia, Matt Vandecastle
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

alt.maintenance, I apologize for your experience and want you to know we strive for the highest customer satisfaction. We would like to know a bit more about your experience so that we may continue to improve in every way we can. Please send me your name and phone number so that I may contact you to learn more about what we can do better. You may call (920)684-6595 or email me at: acorbett@firstchrysler.com. Once again, we apologize for any shortcomings and thank you for your feedback. Alia Corbett Customer Relations Manager

February 19, 2016

Respectful, caring, and very nice I own G.M velichles and it doesn't matter. They still show respect. They always have a smile and everyone is very nice. They have a reward program an More

by chevygirl_54220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone in the reception , Brody Beyer, Chuck Spackman, Dan Welnetz
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

chevygirl_54220, Thank you for your wonderful remarks! We are thrilled to hear that you enjoy coming to our award winning service department. Even if we're a Chrysler Dodge Jeep RAM Brand store, we welcome all makes and models into our service drive. I'm glad that we live up to that standard! We look forward to welcoming you back again in the future for all your regular maintenance. Your Friends, First Chrysler.

February 15, 2016

Great I am very happy with the service I received. Everyone there was very nice. Waiting area was nice and clean. Will definitely be recommending to everyo More

by kimiegibler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
, Brody Beyer
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

kimiegibler, We are thrilled to hear that you enjoyed our service and look forward to welcoming you back again in the future. Thanks again! Your Friends, First Chrysler.

February 10, 2016

Super service! Service was great. Crew was friendly. Always pleasant and personable. Wait time was short. All in all, a great experience! Will return for service More

by parzival
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember who worked with my vehicle.
Mar 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

parzival, Thank you for taking the time to post a review of your recent service visit. We value feedback from all our customers and look forward to serving you again. Your Friends, First Chrysler.

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