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Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Manitowoc, WI

4.8
894 Reviews

4611 Expo Dr

Manitowoc, WI

54220

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Showing 894 reviews

April 25, 2016

New Dodge Ram Joe had too many things he was trying to do at one time (other customers). If he would have taken care of the customers as they came in, both he and More

by DEANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Allen Gaiovnik, Pao "Pow" Yang, Greg Fencl
May 18, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

DEANO - I would like to apologize for the experience you had while trying to purchase a vehicle from our store. Our intention with every guest is to leave them with a warm comfortable feeling and hopefully they want to return to us for service and future business. It would be understandable if we lost that trust. If you're still in the market for a vehicle please let us know so that we can set up an appointment time to dedicate our full attention to your automotive search in the way things should've went during your recent visit. Tina Tasche Customer Relations Manager Van Horn Automotive

April 25, 2016

Great Review for Joe Joe was great from the beginning. He found the car I asked for, even though it was released the previous year. He had it brought to the dealership o More

by pf
Price
Recommend Dealer
Yes
Employees Worked With
Joe Allen Gaiovnik
May 18, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

pf - Thank you for taking a moment to recognize the great experience you had working with Joe in our sales department. I'm glad to hear that he was able to locate a great vehicle to meet your automotive needs. Our team always strives to make the best use of your time and having the vehicle pulled up and ready to test drive is one of the ways we do that. Congratulations on your vehicle purchase! Tina Tasche Customer Relations Manager Van Horn Automotive

April 22, 2016

Overall worth it in the long run. David: Not going to lie, I was a little upset at first about the fact that we spent so many months looking for the right vehicle, set up a time to com More

by SANDVICK.KRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Kopidlansky, Zach Norman
April 22, 2016

Quick and easy. I would recommend First Chrysler. They answered all our questions, went out of their way to explain things and made the process quick and easy. More

by TWELLNER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Allen Gaiovnik, Greg Fencl
May 18, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

TWELLNER - I was very excited to hear what a great experience you had working with our sales team! Our team is focused on making the car buying experience both stress-free and enjoyable and I'm pleased that your visit reflected our efforts. Please don't hesitate to call or stop in should you have any additional questions. Tina Tasche Customer Relations Manager Van Horn Automotive

April 20, 2016

Excellent service I always receive prompt, thorough, and quality service when I bring our cars in for oil changes. In addition, the waiting area is comfortable and con More

by carey.phyllis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Spackman, Dan Welnetz, Judy Galien
April 20, 2016

Tire repair/oil change The service advisor, Chuck, was very accommodating when I brought in my Town and Country for repair of a flat tire. The entire experience was done p More

by fay.wagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Spackman, Dan Welnetz
April 18, 2016

Andrew was very helpful and efficient As we are still the in early stage of deciding which will be our preference, after comparing with others, we are now more leaning to other models than More

by xlf11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley
April 17, 2016

Great Experience !!! I was very impressed with the whole experience and my purchase! Andrew was more than helpful to me and I recommend him highly! Thank you again First More

by SWARDFISHII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Deisley, Taylor Kopidlansky
April 15, 2016

TERRIBLE CUSTOMER SERVICE Drove almost 800 miles to pick up a truck and the key fob didn't work and cargo camera was broken. On a $45,000+ truck you would think they would mak More

by disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Deisley
May 18, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Thank you for taking a moment to leave feedback on your experience with our sales department. It is always our goal to provide you with top notch customer service and I apologize if we've fallen short of that goal. Without more information I'm unable to determine whether or not you have received a refund check from our dealership. If this situation hasn't been resolved please contact us so we can come to a resolution for you. Tina Tasche Customer Relations Manager Van Horn Automotive

April 13, 2016

Good, helpful. The crew was friendly and very helpful. They worked with me and the bank to ensure I could purchase the vehicle. They even dropped it off at my place More

by RYANFITZY777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Kopidlansky, Zach Norman, Pao "Pow" Yang
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