Van Horn Chrysler Dodge Jeep Ram of Manitowoc

exhaust system replacment and oil change the work matched the estimate and in less time than expected and spotted some future issues that were resolved/the service department always offers op the work matched the estimate and in less time than expected and spotted some future issues that were resolved/the service department always offers options for dealing with issues More

Express should mean express I called recently to make an appointment for an oil change for a van purchased at First Chrysler and was told I needed no appointment rather just come I called recently to make an appointment for an oil change for a van purchased at First Chrysler and was told I needed no appointment rather just come through the express oil change. I was at this express appointment for at least an hour. I'm not sure this is what I had in mind for express service. However, please note that my past experiences "with appointments" have always been exceptional. Please advise future callers that express service is not quite as fast as might be implied by the word express. More

Working with Joe was a pleasure as usual. We came in looking for a new van. You have a "zillion" of them on the lot so choosing was not difficult. We got what we wanted in a timely fashion. W We came in looking for a new van. You have a "zillion" of them on the lot so choosing was not difficult. We got what we wanted in a timely fashion. We have bought cars from Joe for 20+ years and would do so again. He knows his cars and is charming :) We did find Taylor in finance to be a bit pushy about extended warranties. He did not want to be told "no" and questioned us repeatedly. That was not appreciated. We are "seasoned" buyers and know what we wanted. His "people-reading skills" could be worked on. Felt kind of bad that the logo says "Van Horn" not "First Chrysler". Our checks made out to "First Chrysler" were certainly accepted! More

Ok service I have had my oil changed a few time now with first Chrysler and they do a good job with the oil , but this last time after I left and got home I real I have had my oil changed a few time now with first Chrysler and they do a good job with the oil , but this last time after I left and got home I realized they didn't put the little sticker on with when it needs a new oil change , I looked at the paperwok and if the milage is correct on it , they put on 1000 miles in 35 mins on my car . So I just had to write it down myself More

Excellent I was very pleased they went the extra mile to build the truck that I wanted and all the work I had done on this truck I am very pleased with,Thank y I was very pleased they went the extra mile to build the truck that I wanted and all the work I had done on this truck I am very pleased with,Thank you More

Friendly, knowledgable, courteous staff and great selection Found the vehicle we wanted at the price we wanted. Found the sales process very open, and honest. The entire process left me feeling as though I wa Found the vehicle we wanted at the price we wanted. Found the sales process very open, and honest. The entire process left me feeling as though I was treated fairly and all my concerns addressed. Traveled from Chicago to buy the vehicle with my son - well worth the trip. More

Job well done! Customer service was beyond exceptional. All my needs were met and I couldn't be happier. Overall good experience and I would recommend this dealershi Customer service was beyond exceptional. All my needs were met and I couldn't be happier. Overall good experience and I would recommend this dealership. More

THEY ARE A BAD DEALERSHIP they have rude people and a week after I bought a car from them I had a recall that got fixed ..but then I had to buy a 45 dollar gas cap with they sh they have rude people and a week after I bought a car from them I had a recall that got fixed ..but then I had to buy a 45 dollar gas cap with they should be paying me back for .. they better ill never do business with them again ... I better get my 45 dollars back or I will raise a fuss because that not fair that I had to put money in a car all together lee then 2 months tom was very sweet ..pat now was very very rude I felt very displeased with the way he treated and talk to me didn't look at me just took keys and said it would be a hour or so when it was done out the door I went no goodbye thank you see u again just handed me my keys I sign papers and left I will never ever go there again the only nice person was tom. More

Excellent experience We had an excellent experience at First Chrysler working with Andrew! Highly recommend him and First Chrysler. Very knowledgeable about their inventor We had an excellent experience at First Chrysler working with Andrew! Highly recommend him and First Chrysler. Very knowledgeable about their inventory and helpful in choosing the right vehicle to suit our needs and expectations. More

A home-Iike feeling with excellent service. I felt relaxed and calm as I waited for my vehicle to be serviced. The home-like atmosphere made me feel comfortable and at home. The service was exce I felt relaxed and calm as I waited for my vehicle to be serviced. The home-like atmosphere made me feel comfortable and at home. The service was excellent as was the service. Thank-you, Chrysler family! More