Van Horn Chrysler Dodge Jeep Ram of Manitowoc

One of my best car buying experiences Coming over 1700 miles from Spokane, WA to buy a car featured online, there is a "fear factor" that takes a lot to overcome but my philosophy is to ch Coming over 1700 miles from Spokane, WA to buy a car featured online, there is a "fear factor" that takes a lot to overcome but my philosophy is to check out the dealership first. First Chrysler's customer satisfaction rating was very high and I got to experience the reason for that first-hand. They went above and beyond to insure that we made the right decision: from answering our questions, to sending us additional photos, offering 1.9% financing, and then picking us up at the airport. Brad, Greg and Alia where all terrific to deal with - very responsive, knowledgeable and personable. The whole experience was great from start to finish, even beyond the sale helping us get through the re-titling process. I couldn't be more satisfied. More

Good dealership to buy from I'm happy with my purchase from this dealership. Joe is a great salesman to do business with. I purchased from out of state. It took a while for them I'm happy with my purchase from this dealership. Joe is a great salesman to do business with. I purchased from out of state. It took a while for them to get the wire transfer (no fault of my banking institution). So I sat at the dealership longer than I wanted. But other than that, the people were great to do business with. More

Best experience I worked out the deal before coming in with Kyle. He was very helpful in the leasing process. I came in the next day to check the truck out and pick I worked out the deal before coming in with Kyle. He was very helpful in the leasing process. I came in the next day to check the truck out and pick it up. Kyle had his day off and I met with Joe. Joe was great! very helpful and friendly. His personality and attitude is how all salesmans should be. Greg explained all of the paper work very well, even with having computer issues with the bank. Overall this is how buying a vehicle should be! More

They did a great job trying to get us back on the road. Given our circumstances at the time. They did a terrific job in helping us to get back on the road, so we could continue our vacation. The service g Given our circumstances at the time. They did a terrific job in helping us to get back on the road, so we could continue our vacation. The service guys did a great job trying to find the source of our problem. More

Quick, Easy, Reliable, Attentive I came to this dealership completely frustrated with the car buying experience and they were able to turn that around. I went to another dealer and ex I came to this dealership completely frustrated with the car buying experience and they were able to turn that around. I went to another dealer and explained I have financing through our credit union, just moved here from out of state with a family, trying to buy a home (primary priority) and couldn't discuss financing; we couldn't afford to run our credit anymore. They proceeded to ask my interest rate. I asked to get out the door at a certain budget. They offered numbers at thousands more. I wanted to look at cars with larger back seats for the space of a carseat and was asked if we could get a smaller carseat. I didn't take any of these situations as being anything more than a sale. Finally, I was referred to First Chrysler. I walked in, was able to sit in a child friendly waiting area with drinks, snacks, books, toys..etc. Waiting with a 3 year old was so much easier! The sales rep that was recommended stayed focused on what we needed. He even kept me on track a few times. He sat down and searched the entire inventory. If we found one I liked, he would check on the title history, accident history, maintenance.. etc. If all of that checked out, I would test drive. I was there three hours but it was well spent time. I found exactly what I wanted! I would recommend this dealership to ANYONE! Ask for Joe. :) More

On Point Great price, great selection, great service and great staff! Thoroughly enjoyed working with the First Chrysler team!! I'll definitely be coming back Great price, great selection, great service and great staff! Thoroughly enjoyed working with the First Chrysler team!! I'll definitely be coming back in the future. More

Lube Services From the service rep to the service tech to the payment clerk, all were helpful and professional. The work was done in a timely manner. From the service rep to the service tech to the payment clerk, all were helpful and professional. The work was done in a timely manner. More

Air Conditioning Chuck helped me out and did a great job for me. Kept me well informed and gave me a loaner because it was getting too late in the day. Chuck helped me out and did a great job for me. Kept me well informed and gave me a loaner because it was getting too late in the day. More

Great treatement as always. Love this dealership service. Chuck and the staff always know me and treat me well. I have a lot of work done by them and trust them with my cars. Chuck and the staff always know me and treat me well. I have a lot of work done by them and trust them with my cars. More

First Chysler Sales Staff My sales person Andrew Deisly was AWSOME. He searched for 6 months to get me the truck I wanted. Although I almost gave up when dealing with one sales My sales person Andrew Deisly was AWSOME. He searched for 6 months to get me the truck I wanted. Although I almost gave up when dealing with one sales manager and stared looking at other dealerships, Andrew was confident we could get the deal done and working with another sales manager along with Andrew we settled on a fair price for my trade. If you are in need of a new or used vehicle contact Andrew Deisly at First Chrysler he made all the difference. More