Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Matt was very helpful during our car buying experience. The online services were also very helpful. Setting up an appointment was convent and easy. Thank you The online services were also very helpful. Setting up an appointment was convent and easy. Thank you More

Matt was very pleasant to work with; provided all info. we needed, not overly aggressive,, open and upfront. Easy to work with and did not push extended warranty which we appreciated we needed, not overly aggressive,, open and upfront. Easy to work with and did not push extended warranty which we appreciated More

Service department excellent. Service writer Chuck had great customer service skills and has helped us keep our Dodge vehicles running great for years. Sales department are over coached and over traine great customer service skills and has helped us keep our Dodge vehicles running great for years. Sales department are over coached and over trained for Manitowoc customer base. They ought to be in Vegas selling time shares to tourists. Sometimes a customer just wants a car buying experience to last an hour with a feeling of a fair deal and NOT be hammered and hammered to purchase add-ons. We are looking to purchase a Pacifica in a couple of years but will not be shopping at vanhorns UNLESS we hire a buyer's agent (like you would with real estate purchases) to negotiate for us. Vanhorns well trained and over-the-top sales staff are way to aggressive for our tastes and neither the sales or financing staff actually listens, they all just hammer hammer hammer away with their trained spiel until they win. More

We had a great experience at Van Horn Manitowoc purchasing our new Pacifica. Taylor was very personable and took the time to go over the vehicle with us and made sure to answer all of our question purchasing our new Pacifica. Taylor was very personable and took the time to go over the vehicle with us and made sure to answer all of our questions. More

I setup my visit to the dealership and make changes to my appointment via text message. I greatly appreciate texting over talking on the phone so that is a great feature. My check in advisor was friendly and appointment via text message. I greatly appreciate texting over talking on the phone so that is a great feature. My check in advisor was friendly and patient. The service was completed ahead of schedule. Great experience! More

Matthew Johnson was extremely personable and helpful in identifying what my needs were and then finding a vehicle that matched those needs. Very friendly and straightforward. identifying what my needs were and then finding a vehicle that matched those needs. Very friendly and straightforward. More

Brought in my work van they were very helpful to let me know what time I could get it back and did an excellent job in a timely fashion know what time I could get it back and did an excellent job in a timely fashion More

They are always friendly and were able to get me in quickly. I really appreciated that! I have never been disappointed with their service department. quickly. I really appreciated that! I have never been disappointed with their service department. More

Fast, very friendly and always greet us with a smile. I enjoy the drive down there because they get us in and out and always if there is anything else they can do for us. enjoy the drive down there because they get us in and out and always if there is anything else they can do for us. More

Matt was very informative and helpful. The car I wanted was available! was available! More