Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Nick was outstanding. Whole experience was one of the best we have ever had at a dealership! Did not spend 6 hours waiting around for approvals and jumping through hoops. Seamless, quick and in and out. best we have ever had at a dealership! Did not spend 6 hours waiting around for approvals and jumping through hoops. Seamless, quick and in and out. Proud of our purchase and the service we received from Nick and the finance dept. More

Once the deal was made every one was very helpful to make sure the I was satisfied with the condition of the vehicle. Andy was a friendly salesman and Jason the sales manager made the paperwork quick and pai sure the I was satisfied with the condition of the vehicle. Andy was a friendly salesman and Jason the sales manager made the paperwork quick and painless. More

I was really impressed with the mild mannered and friendly approach they took! So kind, and easy going, EVERYONE would be happy by shopping here. Joe is awesome! Friendly, on-the-level, and just friendly approach they took! So kind, and easy going, EVERYONE would be happy by shopping here. Joe is awesome! Friendly, on-the-level, and just a heckuva nice person! More

Matt was very helpful during our car buying experience. The online services were also very helpful. Setting up an appointment was convent and easy. Thank you The online services were also very helpful. Setting up an appointment was convent and easy. Thank you More

Matt was very pleasant to work with; provided all info. we needed, not overly aggressive,, open and upfront. Easy to work with and did not push extended warranty which we appreciated we needed, not overly aggressive,, open and upfront. Easy to work with and did not push extended warranty which we appreciated More

Service department excellent. Service writer Chuck had great customer service skills and has helped us keep our Dodge vehicles running great for years. Sales department are over coached and over traine great customer service skills and has helped us keep our Dodge vehicles running great for years. Sales department are over coached and over trained for Manitowoc customer base. They ought to be in Vegas selling time shares to tourists. Sometimes a customer just wants a car buying experience to last an hour with a feeling of a fair deal and NOT be hammered and hammered to purchase add-ons. We are looking to purchase a Pacifica in a couple of years but will not be shopping at vanhorns UNLESS we hire a buyer's agent (like you would with real estate purchases) to negotiate for us. Vanhorns well trained and over-the-top sales staff are way to aggressive for our tastes and neither the sales or financing staff actually listens, they all just hammer hammer hammer away with their trained spiel until they win. More

I setup my visit to the dealership and make changes to my appointment via text message. I greatly appreciate texting over talking on the phone so that is a great feature. My check in advisor was friendly and appointment via text message. I greatly appreciate texting over talking on the phone so that is a great feature. My check in advisor was friendly and patient. The service was completed ahead of schedule. Great experience! More

We had a great experience at Van Horn Manitowoc purchasing our new Pacifica. Taylor was very personable and took the time to go over the vehicle with us and made sure to answer all of our question purchasing our new Pacifica. Taylor was very personable and took the time to go over the vehicle with us and made sure to answer all of our questions. More

Matthew Johnson was extremely personable and helpful in identifying what my needs were and then finding a vehicle that matched those needs. Very friendly and straightforward. identifying what my needs were and then finding a vehicle that matched those needs. Very friendly and straightforward. More

Brought in my work van they were very helpful to let me know what time I could get it back and did an excellent job in a timely fashion know what time I could get it back and did an excellent job in a timely fashion More