Van Horn Chrysler Dodge Jeep Ram of Manitowoc
Manitowoc, WI
Filter Reviews by Keyword
By Type
Showing 894 reviews
Great service with Robert. All in all just a great experience. I would highly recommend working with them. Very professional and to the point. Very much appreciate how they All in all just a great experience. I would highly recommend working with them. Very professional and to the point. Very much appreciate how they listened to what my needs are. More
We were looking for a used vehicle for my son. We called to make sure the vehicle advertised was still there. Joe was our salesman. We gave the necessary criteria we wanted for the vehicle. (Hands We called to make sure the vehicle advertised was still there. Joe was our salesman. We gave the necessary criteria we wanted for the vehicle. (Hands free, Bluetooth, SUV) We purchased the vehicle but found the Hands free and Bluetooth didn't work when the vehicle was picked up the next business day. We notified Joe that those were dealbreakers for the purchase, but he did not get back to us whether those items were covered with the purchase of the vehicle or whether we would be responsible for the cost to repair. Joe did not return my call or text. Although there is a 7 day return policy, the 7 days came and went so we had to pay for the repair ourselves. Customer service did not meet our expectations. More
Van Horn was very responsive, gave me the time needed to drive and inspect the vehicle I was interested in and paired me up with a sales associate that had in depth knowledge and personal experience with th drive and inspect the vehicle I was interested in and paired me up with a sales associate that had in depth knowledge and personal experience with the type of vehicle I was looking at. More
They were good enough to bring a jeep from Plymouth for me to try out which I did not buy. I instead bought a used Rubicon. Robert was extremely helpful and friendly. Very happy with the service we rece me to try out which I did not buy. I instead bought a used Rubicon. Robert was extremely helpful and friendly. Very happy with the service we received. More