Back

Van Horn Chevrolet of Plymouth

Plymouth, WI

4.9
886 Reviews

3008 Eastern Ave

Plymouth, WI

53073

Directions

By Type

Showing 886 reviews

January 14, 2011

We came from Green Bay to look at one of their cars for sale that I had seen online, and ended up buying it that night. When we arrived the car was ready to test drive and any questions were answered righ More

by natalie07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
Jan 25, 2011 -

Van Horn Chevrolet of Plymouth responded

We are so glad you drove down from Green Bay and that you are very satisfied with your new car! Please let Dennis know if you ever need anything! Thanks again for giving us a chance to earn your business!

January 14, 2011

A pleasant experience from start to finish. This dealership receives 5 stars for their prompt and courteous responses to initial emails that I had sent. Several other dealerships I emailed never ev More

by mradowicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DENNIS ERDLEY / SHANNON LAEHN, Shannon Laehn
Jan 25, 2011 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for the kind words and for giving us the opportunity to earn your business! It was a pleasure working with you! I know you aren't from around here so if you are ever in the area please stop in to say hi! We look forward to working with you again in the future!

January 11, 2011

Carl helped us find our new family car. We were very indecive as my husband and I had different ideas for our new car. It literally took us months before we finally agreed on the 2010 Equinox. Carl coul More

by onyx77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Heinen
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

We are so happy that you love your new Equinox! Please let us know if you ever need anything!

January 11, 2011

I had a very positive experience purchasing my vehicle from Van Horn Chevrolet. They had the exact car that I wanted and they were able to meet me at a very reasonable price. Everyone was friendly and v More

by mdzeamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Janke, Fred Noyes, David Marthenze, Noel Janke
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Thanks for the kind words! Please let us know if you ever need anything!

January 11, 2011

Brian Wieland was a great salesman to work with in purchasing my new car! I had in mind exactly what I was looking for. Made a call directly to him - within 12 hours he had the car available for me More

by cindy Howley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wieland
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

We are so glad you had a great experience with Brian! Remember he is never to busy for your referrals!

January 11, 2011

When we arrived at the dealership we are approched by Carl Heinen. He was very friendly and very knowledgable He worked very hard to find a car that met our criteria. He found us a car in our price rang More

by grammaheiney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Heinen
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Thank you for taking the time to let us know how happy you are with Carl! Let us know if you ever need anything!

Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Thank you for taking the time to let us know how happy you are with Carl! Let us know if you ever need anything!

January 10, 2011

I have looked at two used vehicles at Van Horn's. Both had been purchased at auction. Both were priced well, a 2008 Suburban and a 2008 Denali. What went undisclosed until I required they provide the Ca More

by pws
Friendliness
Recommend Dealer
No
Employees Worked With
Multiple sales personnel including sales manager.
Jan 25, 2011 -

Van Horn Chevrolet of Plymouth responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us. I did get the opportunity to speak to your wife and she gave me valuable insight to the situation that occurred. The miscommunication between you and my salesman should not have happened. Honesty and integrity are the foundation of our business and we work hard to maintain those standards. The situation has been addressed and I am grateful you brought this to my attention. Again, I do apoligize that you feel this way. We strive for excellent customer service. Thank you, Shannon Laehn

January 10, 2011

Thank you Dennis and Shannon for helping every step of the way with the purchase of my Nissan! Dennis was very friendly to work with. He also had the Murano "warming" in the garage the day I came to test More

by anderia3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon and Dennis, Shannon Laehn
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for the kind words Anderia! We are all so glad that you are happy with your new vehicle! Don't forget we are never to busy for your referrals!

January 09, 2011

I traveled from Green Bay, Wisconsin to buy my Aveo. I was set to purchase a similiar car in Green Bay, but did one last check on the internet and found my car. I called and Robert assured me it was wort More

by susanr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ten Haken
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for taking the drive down from Green Bay to give us the oppertunity to earn your business! Robert is never to busy for your referrals!

January 09, 2011

We found a Buick Enclave with all the features we wanted through Autotrader online. We called and spoke to Jason who gave us more details on the car and faxed us the AutoTracker report. We made the two-hour More

by swisbey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hendrikse, Mark Watson, Jason Hendrikse
Jan 14, 2011 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for taking the drive from Chicago to Plymouth, WI to give us the oppertunity to earn your business! By the way, we are never to busy for your referrals!