Van Horn Chevrolet of Plymouth
Plymouth, WI
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Everyone we dealt with at Van Horn was very helpful and friendly. They allowed us to make our own decision without being pushy. Even when they were busy they made sure to touch base with us until they co friendly. They allowed us to make our own decision without being pushy. Even when they were busy they made sure to touch base with us until they could spend time with us. They made us aware of the car choices within our price range without trying to get us to spend more money. Great place! More
Everyone was friendly and helpful. We were able to negotiate on the purchase price to find a point agreeable to all. Issues noted with the van we were buying were promptly fixed before purchase. T negotiate on the purchase price to find a point agreeable to all. Issues noted with the van we were buying were promptly fixed before purchase. Two small issues: The night we decided to purchase the car, we had to wait for about 45 minutes in the lounge with two tired and impatient toddlers until the finance employee was available. I realize staffing isn't probably 100% on Monday nights, but it would've been nice if an alternative employee was available for 10 minutes to sign our paperwork and get us out the door. Next issue: The dealer website photos showed both driver's side and passenger side floor mats, but when we purchased the van only the passenger side mat was included. The dealer was unable to find out where the missing mat went, so I will be forced to go on Ebay to try to find another mat. More
The staff at Joe Van Horn dealership was very helpful and friendly in assisting me in locating and purchasing a 2009 Buick Enclave. My initial contact was through an internet ad. Emy Tadich responded quick friendly in assisting me in locating and purchasing a 2009 Buick Enclave. My initial contact was through an internet ad. Emy Tadich responded quickly to answer my questions and then help locate the vehicle that met my requirements. Emy did a great job tracking down the answers to all my questions - before and after I got to the dealership. I gave a great rating because they were quick to answer all my questions, even some I had after the sale. I would recommend this dealer to anyone looking for a good experience when buying an automobile. More
My boyfriend and I had been looking at vehicles on Autotrader.com for about 3 weeks for a Jeep Grand Cherokee. We found the 2005 Jeep Grand Cherokee we bought from Van Horn through that website. As Autotrader.com for about 3 weeks for a Jeep Grand Cherokee. We found the 2005 Jeep Grand Cherokee we bought from Van Horn through that website. As soon as we walked into the sales office we were greeted by Dennis Erdly. He asked what vehicle we wanted to look at. We were able to test the vehicle out on our own which we really appreciated because it gave us a chance to talk over the possibility of buying the vehicle in privacy. The entire staff was friendly and helpful when it came to buying out vehicle. I would recommend Van Horn to anyone who is looking for quality service a quality vehicle. More
This was my second car from Joe Van Horn and it was just as easy as the first time. There is never an pressure to buy right there and always are willing to work with you on the prices. I will be going bac as easy as the first time. There is never an pressure to buy right there and always are willing to work with you on the prices. I will be going back again and again for all of my cars in the future. More
They were very quick and professional. Also Answered my emails and questions promptly. Once I got to the dealship they were all very friendly and worked with me to meet my needs. I got a nice deal and grea emails and questions promptly. Once I got to the dealship they were all very friendly and worked with me to meet my needs. I got a nice deal and great interest rate on the vehicle I had been looking for the last 6 months! More
Working with Carl and Mark was a pleasant experience. The guys were upfront with me and worked a deal which solidified my decision to do business with them. There was no big cross-selling or hidden fees. The guys were upfront with me and worked a deal which solidified my decision to do business with them. There was no big cross-selling or hidden fees. The customer service and friendliness were great. I would definitely work with them again when looking for another car. More
The salesman Dennis was very good and explained everything to us even taking time to answer our questions. We were only looking around that day but ended up buying from him. Very pleased with Denn everything to us even taking time to answer our questions. We were only looking around that day but ended up buying from him. Very pleased with Dennis. also very pleased with Mark Watson who handled our credit application. More
Jason and Robert worked very hard to help my husband and I purchase the vehicle we were looking for. When my husband and I narrowed the search to two vehicles on the lot the vehicles were brought into the g I purchase the vehicle we were looking for. When my husband and I narrowed the search to two vehicles on the lot the vehicles were brought into the garage where we could inspect them at leisure and out of the very cold weather. We test drove each vehicle in private so we could speak and discuss what we each thought. Once we purchased the vehicle they went above and beyond by telling us every detail of the vehicle. The dealership closed at 8:00pm and they both willing stayed after closing to make both my husband and I feel comfortable about the vehicle. I would recommend this dealership to anyone! Thanks you Jason, Robert and manager in sales, Fred. Betty and Paul More
I have purchased my 4th car now thru Joe Van Horn in PLymouth. Each and every time, the dealership has gone above and beyond to ensure I was satisfied and confident with my purchases. I dont even consi PLymouth. Each and every time, the dealership has gone above and beyond to ensure I was satisfied and confident with my purchases. I dont even consider looking elsewhere. I go straight to van horn, and let Jason know what it is I'm interested in. Jason Hendrikse (saleman) Is fantastic at communicating with his clients. He will have an answer, or make sure he finds one for any question you may have. Very laid back atmosphere. The dealership goes above and beyond to ensure they take care of every detail for your new vehicle. I intend on being a life long customer at Van Horn :) I highly recommend Van Horn to everyone, regardless to how small, or large your budget may be. Vehicle pricing is fair, they are also upfront with any issues the vehicle had with prior owners if applicable. More