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Van Horn Chevrolet of Plymouth
Plymouth, WI
891 Reviews
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Showing 891 reviews
February 05, 2015
Brought my car in for service and ended up purchasing a 2015 I would like to say that when I dropped my car off, I was their 30 minutes early and Paul was very gracious in assisting me, even though he was not on I would like to say that when I dropped my car off, I was their 30 minutes early and Paul was very gracious in assisting me, even though he was not on the clock yet. Thank you, Beth More
by Buffys
Employees Worked With
Bob O'Connor, Matt Sukowaty
January 29, 2015
Cory's malibu Went in Monday and test drove a 2015 Chevy Malibu and loved it , it was very roomy and drives very nice. Brook Walsh was very excellent sales person a Went in Monday and test drove a 2015 Chevy Malibu and loved it , it was very roomy and drives very nice. Brook Walsh was very excellent sales person and knew what he was talking about and also got the finance department to get down to the payment that I was looking for. Came in on Wednesday signed the papers in and out process and have my new car now. Thanks a bunch joe van horn team u are the best. Finance with Bob O'conner was a great experience. More
by Cory
Employees Worked With
Bob O'Connor, Brock Walsh
January 27, 2015
Great Experience We had a great experience with Brock. My husband and I traded in our 2008 Chevy Malibu to lease a 2015 Chevy Traverse. Experience with everyone was gr We had a great experience with Brock. My husband and I traded in our 2008 Chevy Malibu to lease a 2015 Chevy Traverse. Experience with everyone was great. More
by tracyjorda
Employees Worked With
Bob O'Connor, Brock Walsh
January 27, 2015
DISAPPOINTED WITH HOW WE WERE TREATED... We have had credit issues and ended up here but needed a specific type of vehivcle due to a child with a disability. They were able to get vehicles fr We have had credit issues and ended up here but needed a specific type of vehivcle due to a child with a disability. They were able to get vehicles from the neighboring store....we so they said. Every vehicle they showed up online then wouldn't work due to something know as "LWV" (or something like that which is a dealership issue and not my problem). My thought was make sure a vehicle can be sold before you offer it to me. Finally they said they found one that would work and brought it over but it wasn't anything that would work with out child with special needs. They suggested to test drive it so we did as we had been there for hours at that point. The salesman kept leaving us to go deal with other customers while we would sit there waiting so a test drive was a breath of fresh air. We came back and told him we liked it but it wouldn't work. He then walked away to talk with another customer while we sat at his desk. I was beyond frustrated. Another person who worked there overheard me tell my husband that we should just leave as they are not wanting to help us. This other guy who worked there who overheard me say this came up to me after talking to someone in back (I could see him through the window) and with attitude asked me if we were going to buy the vehicle we test drove or not. i told him no and he got ever more confrontational. I finally said just forget it and that we were going to leave. The finance manager came up to us as we were getting ready to go and apologized and said that they would look through their inventory when they were less busy and call us Monday. Monday they called and offered us a vehicle that would fit our need for $18,500 with a $1,300 down payment. I told them I would see what I could do. I looked into the vehicle and it was at the dealership next door. I asked if I could just go over there and buy it with the loan approval we already had and I was told that was not possible as the other dealership can't get me the same loan. OK?!?! Well I called back on Wednesday to see if i could put money down on it and hold it til Friday. I was told I would be called back the next day. I didn't hear back so I called and left a voice mail with Danielle. She calle dme back and her attitude on the phone was that I was bothering her and I was told to come in. It was a very akward conversation......I called the other dealership where the vehicle was at and they said they would use the same loan approval an help me. They were great at the Van Horn Dodge. We bought the vehicle there with THE SAME LOAN APPROVAL we were told we couldn't use over there and LESS MONEY DOWN!! Never will I return to this dealer BUT I WILL RETURN TO THE VAN HORN DODGE - MARK AND EVERT WERE GREAT OVER THERE!!! More
by BUSYMAMA3
Employees Worked With
Kellyn Schneider, Matt Sukowaty
January 26, 2015
Stressless! This was the 4th car that we have bought here, we foolishly went to another dealership that was closer to us than the 1 1/2 drive and we very upset ov This was the 4th car that we have bought here, we foolishly went to another dealership that was closer to us than the 1 1/2 drive and we very upset over the whole situation at that dealership! We were upside down on our 2012 Malibu because of the mileage and the other dealership tried to get us to into a used car and we just could not get financed. Joe Van Horn did what was needed to do and put us in a New 2015 Malibu and with the rebates and what they sold the new car to us, we were able to not be upside down and get financed on the new car. Very Very easy to deal with this is why we have bought 4 cars from them now and the only place that I will by any of my cars from! More
by Todd
Employees Worked With
Jordan
January 24, 2015
Happy Customer Reggie and Danielle were great!! They were not only honest and friendly, but were very patient and took their time to work out the best deal for me. Reggie and Danielle were great!! They were not only honest and friendly, but were very patient and took their time to work out the best deal for me. They made sure I was completely satisfied with my purchase and assured all my questions and concerns were addressed. More
by Mo
January 14, 2015
First new car The experience was wonderful. Went looking for a used car and got a better rate on a new car thank you . I would recommend this dealer to my friends a The experience was wonderful. Went looking for a used car and got a better rate on a new car thank you . I would recommend this dealer to my friends and family. More
by Flvff
Employees Worked With
Brock Walsh
January 14, 2015
Great Everyone was friendly and nice. Everything went quickly and smoothly. They explain everything that was going on and kept us up to date on everything. Everyone was friendly and nice. Everything went quickly and smoothly. They explain everything that was going on and kept us up to date on everything. More
by Stu15stu09
Employees Worked With
Kellyn Schneider, Brock Walsh, Randy Kegley, Matt Klemme
January 13, 2015
Unexpectedly New!! We went into meet Brock thinking that there was no way we could ever have a newer used car at this time as our credit was not the best. Boy were we wr We went into meet Brock thinking that there was no way we could ever have a newer used car at this time as our credit was not the best. Boy were we wrong Brock and Danielle got us into a NEW 2015 Chevy Equinox! We love it already and just picked it up today. Not only did they make it happen for us they let us make the decision and did not push us into buying it. At first we were a little hesitant as we just wanted to make sure that we could afford it and not strap us down financially. We went home talked about it and slept on it and then we called them. Like I said they were not pushy at all!! Thank you so much Brock and Danielle and the rest of the team at Van Horn! We will go back again and will send our friends and family there! More
by melissa
Employees Worked With
Brock Walsh
January 11, 2015
Fantastic experience! Noel, Danielle and the rest of the crew were great! They made my purchase an easy and painless process! I would highly recommend! Thank you for eve Noel, Danielle and the rest of the crew were great! They made my purchase an easy and painless process! I would highly recommend! Thank you for everything! More
by Kate S
Employees Worked With
Noel Janke
