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Van Horn Chevrolet of Plymouth
Plymouth, WI
886 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 886 reviews
March 12, 2015
our experience Ryan & I had a great experience purchasing our truck. we would highly recommend Van Horn to any of our family or friends. The staff were wonderful!!!! Ryan & I had a great experience purchasing our truck. we would highly recommend Van Horn to any of our family or friends. The staff were wonderful!!!!!! Thank you, More
by sandiepaul
Employees Worked With
Brock Walsh, Jorren DeMaster
March 11, 2015
Great Service, Very honest I drove two hours to look at a vehicle I found online. I called the day before to make sure it was available. They were very helpful on the phone and I drove two hours to look at a vehicle I found online. I called the day before to make sure it was available. They were very helpful on the phone and told me they would have it waiting for me. We got there and dealt with Jorren. He was very helpful, honest, and made the experience a breeze for me. I would definitely recommend Van Horn Chevy and tell you to deal with Jorren. More
by lilkruegs7
Employees Worked With
Jorren DeMaster
February 13, 2015
awesome experience I did not realize when i walked into the dealership that i would find an old classmate working there. It was nice to work with someone that i knew. Th I did not realize when i walked into the dealership that i would find an old classmate working there. It was nice to work with someone that i knew. The friendliness of the staff was amazing as well as the deal. More
by geeken007
Employees Worked With
Bob O'Connor, Brock Walsh
February 10, 2015
GREAT JUST GREAT PEOPLE TO WORK WITH AND THE TIME SPENT WITH US QUESTIONS AND OTHER ISSUES. JUST REALLY NICE. THE PRICES WHERE ALSO WITHIN OUR BUDGET. JUST GREAT PEOPLE TO WORK WITH AND THE TIME SPENT WITH US QUESTIONS AND OTHER ISSUES. JUST REALLY NICE. THE PRICES WHERE ALSO WITHIN OUR BUDGET. More
by DONNA
Employees Worked With
Bob O'Connor, Matt Sukowaty
February 05, 2015
Joe . D I just want to say thank you so much to all of you helping us to get a nice car and price to fit my family budget we need , in the future I'll tell my I just want to say thank you so much to all of you helping us to get a nice car and price to fit my family budget we need , in the future I'll tell my friend and my family if they want to buy vehicle They should go to ( Joe Van Horn Chevrolet ) dealership at Plymouth,WI got possitve car and price and very friendly. More
by Joe Dao
Employees Worked With
Jason Hendrikse, Kellyn Schneider
February 05, 2015
Brought my car in for service and ended up purchasing a 2015 I would like to say that when I dropped my car off, I was their 30 minutes early and Paul was very gracious in assisting me, even though he was not on I would like to say that when I dropped my car off, I was their 30 minutes early and Paul was very gracious in assisting me, even though he was not on the clock yet. Thank you, Beth More
by Buffys
Employees Worked With
Bob O'Connor, Matt Sukowaty
January 29, 2015
Cory's malibu Went in Monday and test drove a 2015 Chevy Malibu and loved it , it was very roomy and drives very nice. Brook Walsh was very excellent sales person a Went in Monday and test drove a 2015 Chevy Malibu and loved it , it was very roomy and drives very nice. Brook Walsh was very excellent sales person and knew what he was talking about and also got the finance department to get down to the payment that I was looking for. Came in on Wednesday signed the papers in and out process and have my new car now. Thanks a bunch joe van horn team u are the best. Finance with Bob O'conner was a great experience. More
by Cory
Employees Worked With
Bob O'Connor, Brock Walsh
January 27, 2015
DISAPPOINTED WITH HOW WE WERE TREATED... We have had credit issues and ended up here but needed a specific type of vehivcle due to a child with a disability. They were able to get vehicles fr We have had credit issues and ended up here but needed a specific type of vehivcle due to a child with a disability. They were able to get vehicles from the neighboring store....we so they said. Every vehicle they showed up online then wouldn't work due to something know as "LWV" (or something like that which is a dealership issue and not my problem). My thought was make sure a vehicle can be sold before you offer it to me. Finally they said they found one that would work and brought it over but it wasn't anything that would work with out child with special needs. They suggested to test drive it so we did as we had been there for hours at that point. The salesman kept leaving us to go deal with other customers while we would sit there waiting so a test drive was a breath of fresh air. We came back and told him we liked it but it wouldn't work. He then walked away to talk with another customer while we sat at his desk. I was beyond frustrated. Another person who worked there overheard me tell my husband that we should just leave as they are not wanting to help us. This other guy who worked there who overheard me say this came up to me after talking to someone in back (I could see him through the window) and with attitude asked me if we were going to buy the vehicle we test drove or not. i told him no and he got ever more confrontational. I finally said just forget it and that we were going to leave. The finance manager came up to us as we were getting ready to go and apologized and said that they would look through their inventory when they were less busy and call us Monday. Monday they called and offered us a vehicle that would fit our need for $18,500 with a $1,300 down payment. I told them I would see what I could do. I looked into the vehicle and it was at the dealership next door. I asked if I could just go over there and buy it with the loan approval we already had and I was told that was not possible as the other dealership can't get me the same loan. OK?!?! Well I called back on Wednesday to see if i could put money down on it and hold it til Friday. I was told I would be called back the next day. I didn't hear back so I called and left a voice mail with Danielle. She calle dme back and her attitude on the phone was that I was bothering her and I was told to come in. It was a very akward conversation......I called the other dealership where the vehicle was at and they said they would use the same loan approval an help me. They were great at the Van Horn Dodge. We bought the vehicle there with THE SAME LOAN APPROVAL we were told we couldn't use over there and LESS MONEY DOWN!! Never will I return to this dealer BUT I WILL RETURN TO THE VAN HORN DODGE - MARK AND EVERT WERE GREAT OVER THERE!!! More
by BUSYMAMA3
Employees Worked With
Kellyn Schneider, Matt Sukowaty
January 27, 2015
Great Experience We had a great experience with Brock. My husband and I traded in our 2008 Chevy Malibu to lease a 2015 Chevy Traverse. Experience with everyone was gr We had a great experience with Brock. My husband and I traded in our 2008 Chevy Malibu to lease a 2015 Chevy Traverse. Experience with everyone was great. More
by tracyjorda
Employees Worked With
Bob O'Connor, Brock Walsh
January 26, 2015
Stressless! This was the 4th car that we have bought here, we foolishly went to another dealership that was closer to us than the 1 1/2 drive and we very upset ov This was the 4th car that we have bought here, we foolishly went to another dealership that was closer to us than the 1 1/2 drive and we very upset over the whole situation at that dealership! We were upside down on our 2012 Malibu because of the mileage and the other dealership tried to get us to into a used car and we just could not get financed. Joe Van Horn did what was needed to do and put us in a New 2015 Malibu and with the rebates and what they sold the new car to us, we were able to not be upside down and get financed on the new car. Very Very easy to deal with this is why we have bought 4 cars from them now and the only place that I will by any of my cars from! More
by Todd
Employees Worked With
Jordan
