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Van Horn Chevrolet of Plymouth
Plymouth, WI
886 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 886 reviews
July 22, 2015
A wonderful experience A wonderful dealership with excellent customer service! Brock and his manager went above and beyond to make sure our experience was a positive one. I A wonderful dealership with excellent customer service! Brock and his manager went above and beyond to make sure our experience was a positive one. I would definitely recommend this dealership to any of my friends and family. More
by Jjaiank
Employees Worked With
Noel Janke, Brock Walsh
July 15, 2015
Thank you so much Jason and Stephanie Jason ans Kellyn assured me that they could help me ge a car and Danielle worked her magic as well to help me get my new Sonic. They had to work hard Jason ans Kellyn assured me that they could help me ge a car and Danielle worked her magic as well to help me get my new Sonic. They had to work hard because my situation was not good. I thank everyone at the dealership because they were all very nice. I habe told a few people about the dealership and hopeful they receive the good help that I did. Again thank you guys so much. More
by MzTate
Employees Worked With
Jason Hendrikse, Kellyn Schneider
July 12, 2015
To buy a car Everyone was very nice and I am very happy with the customer service that they provided me with I'm also happy bout my new car thanks again Everyone was very nice and I am very happy with the customer service that they provided me with I'm also happy bout my new car thanks again More
by Sexysan
Employees Worked With
Jafar Nikkhah
July 10, 2015
Thanks Jason Jason Stayed late, washed and did a few minute last minute detailing on the pickup and got us on our way home. He gave great customer service, one of Jason Stayed late, washed and did a few minute last minute detailing on the pickup and got us on our way home. He gave great customer service, one of the better salesmen I've worked with over the years. More
by Tom Randel
Employees Worked With
Can't remember the finance guys name....sorry, Jason Hendrikse, Kim Rieth
July 07, 2015
$11,300 Spent On Service - Not Their Job to Check History I inherited a 1998 Venture with 72,000 miles in 2009. I put on 100,000 miles over the next 4 years. Unfortunate repairs - some routine, some unexpec I inherited a 1998 Venture with 72,000 miles in 2009. I put on 100,000 miles over the next 4 years. Unfortunate repairs - some routine, some unexpected - amounted to $11,300 during that time. I thought each repair would coax it along for another couple years, but I couldn't go 9 months without a major repair bill. All work was performed at this dealer. Today I received an estimate for another $1,500 (fuel line, stabilizer, ball joint). It was time to junk it. They charged me $65 for the estimate. They told of this fee up front. I was a bit put off by having to replace the "rest" of the fuel line after replacing the "other" fuel line 15,000 miles ago. I also asked why they would have charged for the wheel bearing that was replaced by Van Horn with a lifetime warranty. At this point, the service person (Daniel) became combative in tone saying it was not their responsibility to know the history of the vehicle. After $11,300 of repairs on this vehicle, I was shocked by this attitude. I was trying to provide honest feedback. I was not expecting an argument. They reduced the estimate fee to $50. Clearly, some goodwill was in order here. It is the dealership's responsibility to know the history and try to understand the customer's perspective. The vehicle is destined for scrap - they could have waived the estimate fee entirely. Unfortunately, my final impression with this dealership will be a negative one. More
by Frank
Employees Worked With
Daniel Sukowaty
July 04, 2015
Very Satisfied The staff at Van Horn were very helpful at finding us the truck that we were looking for and at a very competitive price. Thanks to Jason and van Horn The staff at Van Horn were very helpful at finding us the truck that we were looking for and at a very competitive price. Thanks to Jason and van Horn Chevrolet. I would contact them for future buys and would recommend them to anyone looking for a vehicle. More
by idontwantascreenname
Employees Worked With
Jason Hendrikse, Bob O'Connor
July 03, 2015
great service Allways great servce dept,little pricey(like all dealers)but all in all good service. Bought 3 new vehicles,in the last 30 years,from Van Horn & allwa Allways great servce dept,little pricey(like all dealers)but all in all good service. Bought 3 new vehicles,in the last 30 years,from Van Horn & allways found the best deals here. More
by sarge
Employees Worked With
Marsha Kluss
June 26, 2015
Excellent and friendly I have bought at least 6 vehicles here I keep coming back, best dealership I found!! Jafar was super helpful, all staff exceptional. Will come back I have bought at least 6 vehicles here I keep coming back, best dealership I found!! Jafar was super helpful, all staff exceptional. Will come back again. More
by Carol2015
Employees Worked With
Jafar Nikkhah
June 24, 2015
Great Quick and painless, well other that the money part HAHA! We bought 2 new vehicles and Jason did an awesome job. Both vehicles were clean and ready Quick and painless, well other that the money part HAHA! We bought 2 new vehicles and Jason did an awesome job. Both vehicles were clean and ready to go. Paperwork went very fast. More
by Van Horn
Employees Worked With
Jason Hendrikse
June 24, 2015
Very satisfied I did my research online and they offered a great price which eliminated the need to haggle. I financed the new purchase and traded my old car in with I did my research online and they offered a great price which eliminated the need to haggle. I financed the new purchase and traded my old car in with them and they made the process absolutely painless. They were extremely helpful and attentive. I definitely recommend them to anyone. More
by Volt608
Employees Worked With
Shannon Laehn, Jafar Nikkhah
