Back

Van Horn Chevrolet of Plymouth

Plymouth, WI

4.9
886 Reviews

3008 Eastern Ave

Plymouth, WI

53073

Directions

By Type

Showing 886 reviews

November 10, 2015

Dishonest ~ WOULD NEVER EVER RECOMMEND ~ Stay Away Sales manager Rodney is dishonest. Lied about car cost and services provided and would not own up to his mistake. LAIR, CHEATER - AWFUL CUSTOMER SERV More

by SB and BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Snider, Rodney Steffen
Nov 12, 2015 -

Van Horn Chevrolet of Plymouth responded

Thank you for your feedback. We understand that a vehicle purchase is a very big purchase and probably the 2nd largest purchase you will make. With big purchases there is always a lot of paperwork. The additional service that you paid for is in the form of a warranty. We will be sending you an additional copy of your LuxCare warranty in the mail along with the repair order generated when applying the protection. Sorry again for an mis-confusion.

November 07, 2015

You Need To Go Here Fast friendly and unbelievable. By far the best car shopping experience I have ever had. I drove almost two hours to by a car here and it was worth it More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Janke
Nov 09, 2015 -

Van Horn Chevrolet of Plymouth responded

Thank you for our wonderful remarks which I have shared with our team. We are thrilled to hear that you enjoyed your experience here at Joe Van Horn Chevrolet and look forward to welcoming you back in the future. If you have any questions or concerns, please feel free to contact us at 800-236-1415. Thanks again!

November 03, 2015

I can still smell the chocolate chip cookies baking I came to Joe Van Horn for the first time after the dealer I had dealt with for many years seemed too busy to extend the type of service I had grown t More

by TP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob O'Connor, Brock Walsh, Mallory Kaat, Jafar Nikkhah
Nov 06, 2015 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for taking the time to review Joe Van Horn Chevrolet. Your wonderful review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Joe Van Horn Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Please feel free to contact us if you have any questions about your vehicle at 800-236-1415. Thanks again!

November 02, 2015

Purchase of "like new" used car The actual deal for the car went very smooth and fast. There was pressure to use the financing through the dealership. As it turned out my own credit More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob O'Connor, Matt Sukowaty
Nov 06, 2015 -

Van Horn Chevrolet of Plymouth responded

Hello Ed. Thank you so much for taking the time to review Joe Van Horn Chevrolet and giving us this great feedback. It's encouraging to know that our team made such a great impression on you. We hope to see you again in the future. If you have any questions or concerns, please feel free to contact us at 800-236-1415. Thanks Again!

October 29, 2015

They said they had the car there wednsday. They said they had the car there on wednesday. they call me Thursday morning to see when I would be in. I Look the car up on line saw THIS VEHICLE H More

by Frances
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Hendrikse, Kim Rieth
Oct 29, 2015 -

Van Horn Chevrolet of Plymouth responded

Hello Frances, Thank you for bringing this situation to our attention and thank you for taking the time to review Joe Van Horn Chevrolet. It is our goal to provide you with top notch customer service and customer care, and I apologize if we have fallen short of that promise. Unfortunately there was no down payment on the vehicle to hold it for you. Jason made a courtesy call on Thursday morning to let you know it had been sold, as he was off on Wednesday, to see if there were any other options you were interested in. We want to thank you for this opportunity and once again thank you for bringing this situation to our attention. Joe Van Horn Chevy Team

October 29, 2015

Car buying and service experience I would highly recommend Van Horn to my friends and family. Friendly staff! and they went above and beyond to make sure I was satisfied with my new p More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Peter, Jason Hendrikse, Noel Janke
Oct 29, 2015 -

Van Horn Chevrolet of Plymouth responded

Hi Heather, Thank You for choosing Joe Van Horn Chevrolet for your recent equinox purchase. We were delighted to hear you had such nice things to say about your overall experience. We are committed to providing our customers with an easy, professional, and hassle free car buying experience! We are glad that Joe Van Horn Chevrolet has lived up to that promise. Once again, it was a pleasure to assist you with your vehicle purchase. If there is anything you need, feel free to contact us at 800-236-1415. Thanks Again!

October 29, 2015

Great experience! I drove up for a van and got an even better deal on a newer van. The staff here are very friendly and easy to work with. Great place to purchase a veh More

by mommyof4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hendrikse, Jorren DeMaster
Oct 29, 2015 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for taking the time to review Joe Van Horn Chevrolet! We value feedback from our customers and look forward to serving you again soon! If you have any questions or concerns, please feel free to contact us at 800-236-1415. Thanks Again!

October 19, 2015

Great service and nice friendly people!! They went above and beyond my expectations. Drove over an hour to look at a specific truck and when I got there they had everything organized ready t More

by bessecod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob O'Connor, Jafar Nikkhah
Oct 29, 2015 -

Van Horn Chevrolet of Plymouth responded

Thank you for your wonderful remarks which I have shared with our staff. We are thrilled to hear that you enjoyed our service, and look forward to welcoming you back in the future! We are committed to providing our customers with an easy, professional, and hassle free car buying experience. We hope we lived up to that promise. Thanks Again!

October 14, 2015

Very good dealer! I made a 130 mile drive to purchase a vehicle here because the price was good and they answered all my questions. They also did not offer the vehicle More

by FMK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob O'Connor, Kellyn Schneider, Jafar Nikkhah
Oct 29, 2015 -

Van Horn Chevrolet of Plymouth responded

Thank you so much for taking the time to review Joe Van Horn Chevrolet! It is our goal to provide you with top notch customer care. If you have any questions or concerns feel free to contact us. Thanks Again!

October 12, 2015

Was very professional Had a great experience was fast and accurate staff was curious and friendly will definitely recommend Joe Van Horn Chevrolet I will be back again More

by Michael 1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Janke, Matt Sukowaty
Oct 12, 2015 -

Van Horn Chevrolet of Plymouth responded

Thank you for taking the time to review Joe Van Horn Chevrolet. We value feedback from our customers and look forward to serving you again soon! If you have any questions please feel free to contact us at 800-236-1415. Thanks again!

...
62
...