Van Horn Chevrolet of Plymouth

Felt welcomed and valued right off the bat. I drove over 250 miles for the vehicle I was interested in and was given a sight unseen appraisal over the phone on my trade that was acceptable to me I drove over 250 miles for the vehicle I was interested in and was given a sight unseen appraisal over the phone on my trade that was acceptable to me. I would recommend this dealership to anyone. Jafar was great. Bob made signing docs a breeze. Great place. More

Wonderful Sales Person! Let's be honest, car sales people are usually a punch line, but Don Cicenas was excellent! He was very thorough, patient, and extremely caring throug Let's be honest, car sales people are usually a punch line, but Don Cicenas was excellent! He was very thorough, patient, and extremely caring through the entire process, best in the biz, go see him! More

Great Buying Experience Everyone was very helpful. All my questions and concerns were addressed. No pressure. I'm very pleased with my purchase and I would recommend VanH Everyone was very helpful. All my questions and concerns were addressed. No pressure. I'm very pleased with my purchase and I would recommend VanHorn to anyone. More

Great service Jafar answered all of our questions. Jafar was great and provided great customer service. He did a great job selling the 2007 Suburban to me. Jafar answered all of our questions. Jafar was great and provided great customer service. He did a great job selling the 2007 Suburban to me. More

Van Horn Chevrolet is a fantastic dealership to buy from We live in Louisiana and when we selected our used vehicle via an internet source, Van Horn Chevrolet, which is in Wisconsin and hundreds of miles awa We live in Louisiana and when we selected our used vehicle via an internet source, Van Horn Chevrolet, which is in Wisconsin and hundreds of miles away, took all of the anxiety out of the distance between us in the sales experience, with its' ultra professional staff, including Tiffany Udovich (receptionist), Bob O'Connor (finance mgr.), Kevin Kester (sales mgr.), and of course, Kellyn Schneider, the salesperson. The sales transaction was swift and the delivery of the vehicle was easy. We can't express in words how wonderful our experience has been in purchasing our vehicle from Van Horn Chevrolet. We highly recommend Van Horn Chevrolet to any prospective purchaser. More

Unhappy We went in to purchase a vehicle from them. They never allowed us to negotiate the vehicle selling price, nor the value of our trade in. The "deal" we We went in to purchase a vehicle from them. They never allowed us to negotiate the vehicle selling price, nor the value of our trade in. The "deal" went straight to the finance department and their guaranteed financing fell through. Sure, we could have gotten financing IF we put $5000 or more on the vehicle. Otherwise it was, Thank you for visiting us. See ya later. More

2016 Tahoe My sales person Christian was fantastic. He was very responsive to my questions and set the correct expectations through the whole car buying process. My sales person Christian was fantastic. He was very responsive to my questions and set the correct expectations through the whole car buying process. I won't hesitate to contact him again when it's time to purchase our next car. I highly recommend him and the everyone else as well that was involved in my purchase. Thanks! More

Traverse Purchase Jorren kept searching until he found the right vehicle for us with the options we were looking for! Paperwork was effortless and very well organize Jorren kept searching until he found the right vehicle for us with the options we were looking for! Paperwork was effortless and very well organized Thanks.....we appreciate you both! More

Salesman more like a friend My wife went in for an oil change abd we ended up with 2 new vehicles. Jafar Nikkhah bent over backwards to get us the exact vehicles we were looking My wife went in for an oil change abd we ended up with 2 new vehicles. Jafar Nikkhah bent over backwards to get us the exact vehicles we were looking for for the price we needed. Never once did he make us feel like we were fighting for the right price. Jafar went above and beyond and is still checking up on us to make sure we are completely satisfied. More

DO NOT TAKE YOUR CAR TO BE SERVICED HERE! Our Hyundai Santa Fe broke down outside of Waldo, so we had it towed to Van Horn because I had taken my previous car there before and never had any is Our Hyundai Santa Fe broke down outside of Waldo, so we had it towed to Van Horn because I had taken my previous car there before and never had any issues. It was towed on Sunday. Confirmed it was there on Monday. Still didn't hear anything on Tuesday, so I called and they said they would try to get to it that day or the next. Ended up calling me on Wednesday saying that a technician went to put some more fuel in it so they could make it reenact it (It was under 1/8 tank) and ended up spacing out and filled the whole tank. So we could drive it down and risk it going out again and paying for another tow (we don't live in Plymouth so it'd be a hefty price tag, not to mention they didn't actually fix anything at this point) or we could let them drive it around to get the gas out but this would put miles on the car. Siphon was not an option. Either way it was going to take at least a week before they could take a look at it now. So because their guy messed up, we were out of car for a week. We ended up taking it somewhere else on Thursday where they not only got it in right away, figured out the problem by the next day, but gave us a rental for free (Van Horn refused). DO NOT TAKE YOUR CAR HERE THE SERVICE WAS AWFUL. More