Van Horn Chevrolet of Plymouth

Purchase of 2013 Suburban We proudly have named our new ride "Dixie" .......long story. Our sales consultant was VERY professional and above all LISTENED to our needs. Hats We proudly have named our new ride "Dixie" .......long story. Our sales consultant was VERY professional and above all LISTENED to our needs. Hats off! I will purchase from him again. My only suggestion is to look for a new sales model. The old "Back and forth" with the manager thing is getting to be real old. I've been buying cars (153) for 50 years and it's always the same. I just smile. My suggestion is to empower each sales consultant to operate within a specific $.$$ limit. Get the job done quicker and less hassle for the customer. It might even flatten your organizational structure. Just the ramblings of a retired sales executive. Scott Galke More

Good Experience Jafar did a good job finding the right vehicle to meet our needs. After the purchase, he called to answer any questions we had about the vehicle and Jafar did a good job finding the right vehicle to meet our needs. After the purchase, he called to answer any questions we had about the vehicle and the On Star service. Jafar provided excellent service to us and as noted in another review, he is very knowledgeable and personable. More

Great service From the moment I walked in to test drive the 2016 SS that was in their inventory until I finally drove it off the lot two months later, Jorren and th From the moment I walked in to test drive the 2016 SS that was in their inventory until I finally drove it off the lot two months later, Jorren and the rest of the Van Horn crew was phenomenal. The wait to take ownership of the car was absolutely out of their control while Chevy dragged their feet to fix an open recall. Jorren was more than patient with my frequent email check ins. Everyone at the dealership made it a point to know who I was - the moment I walked in the dealership to pick up my SS three of the VanHorn employees made a point to say hi and comment on my new vehicle. There is clearly an understanding that every customer deserves to be recognized. More

Nicely done I was coming from 90 miles away to consider a vehicle. Everything from greeting to departing handshake was positive. Well-coordinated and outstandin I was coming from 90 miles away to consider a vehicle. Everything from greeting to departing handshake was positive. Well-coordinated and outstanding attention to the customer. More

Quick and easy I was able to get more than what I was looking for at a great price. It was a painless and simple process. All of the sales team working with me value I was able to get more than what I was looking for at a great price. It was a painless and simple process. All of the sales team working with me valued my time and worked within my time constraints. Jafar was by far one of the best salesman I've worked with; very knowledgeable and personable. More

Great experience, easy process! Thanks to Mike for the exceptional experience when leasing my new vehicle! He found the exact vehicle I wanted and was very knowledgeable and great to Thanks to Mike for the exceptional experience when leasing my new vehicle! He found the exact vehicle I wanted and was very knowledgeable and great to work with! I would highly recommend working with Mike on your next vehicle purchase. More

Good Experience Second vehicle purchased here. Purchased vehicle based on price and trade in. I was able to get the vehicle I wanted. Trade was less than I wanted, Second vehicle purchased here. Purchased vehicle based on price and trade in. I was able to get the vehicle I wanted. Trade was less than I wanted, but satisfactory. Not pleased with only one set of keys and tire pressure that was below 30lbs each tire. Someone called or messaged daily about my appointment, so it disappointing that truck was not better presented. More

Terrific Experience Van Horn made my car buying experience terrific. Jafar worked diligently to track down the vehicle that met all the features I was looking for in a v Van Horn made my car buying experience terrific. Jafar worked diligently to track down the vehicle that met all the features I was looking for in a vehicle. He was great to work with in person and from a distance. The day of pickup was smooth and painless. I would definitely work with Van Horn and Jafar again in the future. More

Great Experience I emailed with specific criteria for my next vehicle. Within an hour Jafar had emailed me back with options and I took a truck home the same day for a I emailed with specific criteria for my next vehicle. Within an hour Jafar had emailed me back with options and I took a truck home the same day for an extended test drive. The managers were great to work with and were able to get me where I wanted to be payment wise. Jafar made the entire process easy and hassle free. I highly recommend him as well as Van Horn Chevrolet if you're looking for a vehicle. Great service and experience and I'll always go to them first. More

Low pressure We had purchased a vehicle from this dealership 4 years ago. We were finding that our best option was to return to Van Horn in hopes of getting a fa We had purchased a vehicle from this dealership 4 years ago. We were finding that our best option was to return to Van Horn in hopes of getting a fair trade offer. Although vehicle purchase can be stressful, Jafar made the whole process very smooth and relaxed. He is professional and very easy to work with. It is because of him that our 2nd buying experience at Van Horn was positive. More