Van Horn Chevrolet of Plymouth

Van horn lemon These crooks are going around selling cars that they call manufacture buyback and technically they are lemons. When you go and trade it you will reali These crooks are going around selling cars that they call manufacture buyback and technically they are lemons. When you go and trade it you will realize they screwed you out of $1000s More

No pressure buying! Christian was the best Sales Rep I have ever had. I have purchased more than a dozen vehicles and this by far was the best experience. No pressure, n Christian was the best Sales Rep I have ever had. I have purchased more than a dozen vehicles and this by far was the best experience. No pressure, no tricks and everyone was very friendly. We will definitely be back in the future. More

Painless Experience VERY Friendly staff!! No complaints here.. loving my new car! Quick and painless experience. Great prices and wide variety of inventory. Would recomme VERY Friendly staff!! No complaints here.. loving my new car! Quick and painless experience. Great prices and wide variety of inventory. Would recommend to others. More

Eventually rewarding Kellyn was prompt and prepared for our visit with the vehicle of interest. The only trouble was with the internet sale group and the lack of "disclos Kellyn was prompt and prepared for our visit with the vehicle of interest. The only trouble was with the internet sale group and the lack of "disclosure", which -Sarah D. We drove over an hour to test drive/purchase one particular and scheduled myself out of work to find that the vehicle was a buy back and then while reported 0 accidents (car fax report) indeed did have it's frame replaced. While I appreciate Kellyn's openness regarding the known issues, Sarah had several opportunities to inform me of the history of this particular vehicle. We did end up purchasing a vehicle as Kellyn made the recommendation, I would consider it bate and switch, although we spent substantially more than expected. The LTZ is very nice though. More

Straight and to the point! Drove 2 hours to visit with Christian on a new car that I've been watching for awhile. Christian followed up and was a pleasure to work with from sta Drove 2 hours to visit with Christian on a new car that I've been watching for awhile. Christian followed up and was a pleasure to work with from start to finish. Everything was just as discussed over the phone and we closed the deal pretty quickly. I would definitely recommend Christian again More

out of state buyer I never thought I'd buy a vehicle out of state. These guys made a complicated process go smooth. Jafar was extremely helpful and really understood the I never thought I'd buy a vehicle out of state. These guys made a complicated process go smooth. Jafar was extremely helpful and really understood the customers needs. Thanks to all who helped make this sale. John H. More

First car purchase This was really my first car purchase. At a dealership anyway. Christian answered any questions I had at the time and was very helpful with the overal This was really my first car purchase. At a dealership anyway. Christian answered any questions I had at the time and was very helpful with the overall process. More

Jafar picked-up the slack and saw me when another salesman called in sick. He was very professional and not over-bearing to deal with. He gave me his hon picked-up the slack and saw me when another salesman called in sick. He was very professional and not over-bearing to deal with. He gave me his honest assessment of a car he wasn't prepared to show and did a great job. As his appointments came in he was able to ensure all his promises were met and followed-up to ensure On-star and other paperwork were addressed. I would highly recommend this dealership! More

Fixed my car after it was t-boned I had a great experience. I always knew what was going on and everyone was more than happy to help. I felt like my car was in great hands! I had a great experience. I always knew what was going on and everyone was more than happy to help. I felt like my car was in great hands! More

GM Repurchase Program I called about a 2015 Impala with low miles and drove 60 miles to test drive with my wife. Kellyn did a great job with the car waiting for us when we I called about a 2015 Impala with low miles and drove 60 miles to test drive with my wife. Kellyn did a great job with the car waiting for us when we got there. Only after the test drive did she mention the car was part of the GM Repurchase program and explained the issue was fixed by GM and inspected by Van Horn. What they don't mention for obvious reasons is the vehicle was returned because of the Lemon Law. I did not have time to read dealer reviews that day and should have because I had never heard of this from a car dealer. They need to be up front with this Information as AutoCheck shows the vehicle with only one owner. Get a CarFax and look at the title before you move forward. Have the vehicle inspected by a mechanic you trust. Do your homework and just be aware they do things differently. I do love the new vehicle purchased from Van Horn and that may have been my problem in the first place. The issue with the car was vibrating in the tires and it appears it was fixed as my mechanic gave it a clean bill of health. They did get the car ready and financing quickly which was great and hopefully they never have to hear from me again unless it's to buy another car. This could be the best or worst decision I've made when it comes to buying a vehicle. More