Van Horn Chevrolet of Plymouth

A positive and calming experience as a nervous buyer Thanks to Van Horn for being welcoming and coaching me through the options of purchasing my car. I appreciate the thoroughness and explanations of th Thanks to Van Horn for being welcoming and coaching me through the options of purchasing my car. I appreciate the thoroughness and explanations of the terms, agreements, and features of car and paperwork. Upgrading from a native 2010 to a digital and tech populated 2016 car was intimidating at first because of the alarms, renibders, and gadgets that sound and activate in certain conditions. I left the dealer feeling assured of help if needed. More

Great selection. Knowledgeable staff. The sales rep I worked with knew the vehicles they sell really well. He presented me with several options for my needs, budget, and taste. In a short The sales rep I worked with knew the vehicles they sell really well. He presented me with several options for my needs, budget, and taste. In a short time I was sitting in the right vehicle for my family and didn't have to sacrifice any of the extras I was looking for. The finance dept searched my options until they found the right term and rate for my budget. More

Very friendly and inviting team, no pressure experience Drove to Van Horn Chevrolet of Plymouth for a used truck seen online. This trip is over 1.25 hrs each way. Felt the good deal would be worth it, but Drove to Van Horn Chevrolet of Plymouth for a used truck seen online. This trip is over 1.25 hrs each way. Felt the good deal would be worth it, but after working with Jafar, we found the color was not really in our liking. Jafar understood and began checking on other possibilities without pressuring us the least bit. Nothing immediately available, so he worked with his team and found a potential truck we may like at another of their locations. All in all, they drive the truck all the way to our house for a viewing, again no pressure, and we loved it. Worked a very good deal and closed on the truck within a week. Van Horn team was great to work with and went out of their way more than any dealership I've worked with before. It is sales like Jafar that represent companies well, but most important, it is people like Jafar that keep customers coming back, because of the great relationship built. Thank You Jafar and Team! More

Wiper system repair Without an appointment, Van Horn was able to diagnose the issue, order the parts, and make the repairs all in the same day. Since I travel, obtaining Without an appointment, Van Horn was able to diagnose the issue, order the parts, and make the repairs all in the same day. Since I travel, obtaining expedited and quality service is important to me. They did a great job. More

Used SUV Purchase I recently purchased a 2015 Cadillac Escalade ESV Premium from Van Horn Chevy in Plymouth, WI. I was looking at these vehicles for months and talked w I recently purchased a 2015 Cadillac Escalade ESV Premium from Van Horn Chevy in Plymouth, WI. I was looking at these vehicles for months and talked with several dealerships throughout Wisconsin and neighboring states. Van Horn's were very competitively priced and they had a nice inventory to select from. I was impressed with how they handled our initial contact so I decided to schedule an appointment at their dealership. My visit went just as well and I drove away that same day with a great deal on a "like new" truck. Christian and the rest of the Van Horn team were great to work with. I will certainly keep them in mind when shopping for vehicles in the future - highly recommended. More

Worst Mistake Every Made in 2014 Worst mistake I ever made in my life stepping foot in Van Horn Chevy. 3 years later I'm still paying for that mistake. Talk about lie, cheat and steal Worst mistake I ever made in my life stepping foot in Van Horn Chevy. 3 years later I'm still paying for that mistake. Talk about lie, cheat and steal from hard working people. They sold me a "lemon car" that is worth no more then the piece of paper the contract was wrote on. Everyone was very helpful until after papers were signed. After that talk about rude and they even had the nerve to scream at me over phone. Yes I'm still pissed off after 3 years later. Every time I want to trade in my car I get kicked in the gut and have to remember this experience again. More

Sweet looking truck My experience with the sales person was great he was not very pushy or arrogant but very friendly he did his best to get to the numbers where I neede My experience with the sales person was great he was not very pushy or arrogant but very friendly he did his best to get to the numbers where I needed to be , although it was a little more than I was looking to spend . But overall good experience. The dancing around with interest rates and length of payments is ridiculous. More

Purchase of used truck We have purchased many vehicles over the years. Our experience today was absolutely the best ever. Our salesmen Jorren and Jafar were very knowledgeab We have purchased many vehicles over the years. Our experience today was absolutely the best ever. Our salesmen Jorren and Jafar were very knowledgeable and professional. Thanks so much! More

Worth the trip It has been 16 years since I bought my last truck and I hated to let it go. The folks at Van Horn Chevrolet made the transition from old to new smooth It has been 16 years since I bought my last truck and I hated to let it go. The folks at Van Horn Chevrolet made the transition from old to new smooth and painless. I appreciate the effort that they made to find the perfect truck for me. More

Great dealership to work with No hassle very friendly knowledgeable and great price. Went out of the way to make purchasing the car easy. Great dealership to work with would recomm No hassle very friendly knowledgeable and great price. Went out of the way to make purchasing the car easy. Great dealership to work with would recommend others to go More