Van Horn Chevrolet of Plymouth

New Chevy Truck Owner After 26 years of driving 2 Dodge Dakotas, I'm a first time Chevy Colorado truck owner! Jorren was friendly and great to work with. After 26 years of driving 2 Dodge Dakotas, I'm a first time Chevy Colorado truck owner! Jorren was friendly and great to work with. More

Could not have been treated better. I have purchased quite a few vehicles in my life and have never had a better experience! They worked with us, to stay in budget, price was very fair. I have purchased quite a few vehicles in my life and have never had a better experience! They worked with us, to stay in budget, price was very fair. This sales team is top notch. More

Ludington to Plymouth by the Badger Kellyn Schneider is a gem. If you decide to purchase a new or used vehicle from Van Horn Kellyn is the one to see. She provided us with all the inform Kellyn Schneider is a gem. If you decide to purchase a new or used vehicle from Van Horn Kellyn is the one to see. She provided us with all the information we asked for in a timely fashion and complete. No hidden or small print. Not uncomfortable or pressured to make sale. She offered to and did answer any questions that we had. Quality salesmanship. To top things off she made sure that truck was full of fuel. Thanks Kellyn my wife loves her new truck. More

Terrible Experience - complete and outright liars I found a used dodge caravan on craigslist being offered by Van Horn in Plymouth. Dodge Caravan SXT, gray exterior, with only 17 miles on it being off I found a used dodge caravan on craigslist being offered by Van Horn in Plymouth. Dodge Caravan SXT, gray exterior, with only 17 miles on it being offered for $21,500. From what I see this vehicle might still be available as of 8/3/2017. I thought it sounded like a fair deal. Communicated via email and on the phone with Brock Walsh and specifically asked about the condition and was told the vehicle was perfect, no problems, no damage. We were driving from Sturgeon Bay to Plymouth (80 miles 1 way) so I wanted to make sure the vehicle was being represented correctly. They specifically stated the vehicle was perfect and at no time, did they disclose the vehicle was damaged. We decided to drive to Plymouth. Ended up meeting with a junior sales associate (not that I care who I met with since the car was the reason we were going, not the sales person). She immediately presented us with a damage report where the vehicle was damaged being unloaded from the delivery truck and then repaired (se we thought). Upon further inspection the passengers side of the car looked good (where the damage occurred), however, the rear tailgate and bumper still had very visibly dents. Likely at least another $2k in damage. There is no explanation or way that when this vehicle was detailed, that this damage to the rear was not observed. Why couldn't they just be honest about the repaired and unrepaired damage so we could make an informed decision? I still feel like suing them misrepresentation to at least get the gas money back we spent wasting time driving to this dealership. DON'T GO, DON'T WASTE YOUR TIME. We ended up purchasing a used dodge caravan from Sheboygan Auto Group. They were extremely honest and the salesman went out of his way to ensure we were aware of any issues with the van. The way ALL dealerships should be. I just can't understand how dealerships like Van Horn in Plymouth remain in business. More

Disappointed I want to first start by saying that Jafar Nikkah was excellent to work with. I truly wanted to do business with him, but it was upper management , Ju I want to first start by saying that Jafar Nikkah was excellent to work with. I truly wanted to do business with him, but it was upper management , Justin Simmons, who didn't seem to understand our needs and wasn't willing to work with us and actually ended up making the whole process very stressful. Because of Justin, I ultimately went to a competitor to lease my new car. But again, I want to stress that Jafar was awesome to work with and I felt bad that I couldn't lease my car from him. He didn't make me feel pressured and listened to me while I just didn't get that from Justin, nor did my husband, and why we had to walk away and go elsewhere. More

Great experience I found a car on AutoTrader.com that I wanted to check out. The car was located at Van Horn in Plymouth. I was set up with an appointment with Bryan I found a car on AutoTrader.com that I wanted to check out. The car was located at Van Horn in Plymouth. I was set up with an appointment with Bryan. Bryan was a true professional and answered any and all questions that I had. I received a very fair quote on my trade-in and purchased the car. I was able to obtain financing through Van Horn and leave with the car the same day. Kudos to Bryan and Bob (finance guy) for helping me out. More

No followthrough, not follow up Called about a used car listed online, no sales person available, I gave my info, no one called me back. I called the following morning, explained to Called about a used car listed online, no sales person available, I gave my info, no one called me back. I called the following morning, explained to the receptionist, she apologized, and got me to a sales person who I asked for some basic info on the car, he took my contact info, said he'd get me the info and respond, 3 days later... No response... Great job guys! More

Nice people to deal with Went pass open hours to make sure i was pleased with the deal we decided on so i could drive my new vehicle home that evening. Good job guys !! Went pass open hours to make sure i was pleased with the deal we decided on so i could drive my new vehicle home that evening. Good job guys !! More

No pressure sale, Jorren stayed with me until deal was done All the sales staff at Van Horn chevy were great, Jorren made sure I was sure and ready to work through the questions, and trade value, finance questi All the sales staff at Van Horn chevy were great, Jorren made sure I was sure and ready to work through the questions, and trade value, finance questions involved in the purchase of my Z06 corvette. The 1 hour ride from Sussex to the dealership was well worth it when you get the excellent treatment I received. But the ride home was even better in the Corvette super car Z06. Wow!! More

Beautiful cars, friendly staff! Worked mostly over the phone to secure a deal on my 2016 Camaro. The overall experience went very well. Christian was very friendly and knowledgeabl Worked mostly over the phone to secure a deal on my 2016 Camaro. The overall experience went very well. Christian was very friendly and knowledgeable. There were a couple items that didn't expect when it came to financing, but Van Horn staff made it right for us and in the end we definitely were happy. More