Van Horn Chevrolet of Plymouth

We found this vehicle online, inquired via email and had wonderful customer service from that point on. Austin was great and in fact all the associates were friendly & helpful, we live about 3 1/2 hours awa wonderful customer service from that point on. Austin was great and in fact all the associates were friendly & helpful, we live about 3 1/2 hours away, but we would definitely buy from them again. More

Great buying experience. No pressure from salesman or finance department. Salesman and finance rep were personally knowledgeable and very personable. First time buying a car out of state. All aspects wer finance department. Salesman and finance rep were personally knowledgeable and very personable. First time buying a car out of state. All aspects were handled without issue. Fair price on both car bought and trade in. Very nice facility, had free wifi, guest beverages, customer seating area and very clean bathrooms. Arrived without financing settle and team did a great job of securing me a low interest loan for remainder of purchase price after trade in. Appreciate salesman filling gas tank full upon purchase. Not all dealers do that now. paperwork signing was well explained, paperwork contained no errors and final closing only took 1/2 hour or so. Appreciate the quick turnaround from arrival at dealership, through purchase, and departure. It allowed me to miss most of Chicago traffic on way home. Lastly, staff suggested I stop and buy some cheese on the way home. I did and it is great. More

They were very helpful and kind in helping me get my new car. I would recommend buying from them. Travis, John, and the whole team were super cool! car. I would recommend buying from them. Travis, John, and the whole team were super cool! More

Bryan Gutschow is a great salesman, very pleasant to work with and very nice and explained everything great and showed me everything in my suv... I hope everyone gets to buy a car from him.. Everyone else wa with and very nice and explained everything great and showed me everything in my suv... I hope everyone gets to buy a car from him.. Everyone else was nice too.. Bryan is so good he should probably get a raise. Thanks for helping me get my new suv! More

Very clean and friendly environment. Mariana was super kind and wonderful. Management was attentive with asking if we wanted drinks. Would come here again in the future. kind and wonderful. Management was attentive with asking if we wanted drinks. Would come here again in the future. More

I bought a new van in 2010 from Van Horn. Today I purchased a new truck. I've been looking for months and Mariana was so helpful and patient. When she wasn't available Bryan stepped in to show me a f purchased a new truck. I've been looking for months and Mariana was so helpful and patient. When she wasn't available Bryan stepped in to show me a few. Very personable and helpful. Once again a great experience! See you in another 11 years for my next new vehicle! More

Windshield washer fluid was emptyNothing else negative Windshield washer fluid was empty Nothing else negative to say. Everyone was friendly xxx xxxx xxxxx xxxxxx xxxxx xxxx xxxx xxxxx xxxxxx xxxxxx Windshield washer fluid was empty Nothing else negative to say. Everyone was friendly xxx xxxx xxxxx xxxxxx xxxxx xxxx xxxx xxxxx xxxxxx xxxxxx xxxxxx xxxxx More

Everyone at Van Horn was great. We felt welcome and our business appreciated. We were not pressured into a sale and not overwhelmed by salesmen/women. The atmosphere was casual but professional. We live in business appreciated. We were not pressured into a sale and not overwhelmed by salesmen/women. The atmosphere was casual but professional. We live in a large city with large dealerships and have had negative experiences with high pressure tactics. Mari and Anthony were great. Our questions were answered thoroughly and overall was a very pleasant experience. More

Made our transaction go smoothly had everything ready for us so it went fast Sales was great to work with and everyone helped us a great deal us so it went fast Sales was great to work with and everyone helped us a great deal More

The staff is AMAZING! Travis, Anthony, Hannah, and John are all sooo kind, easy to talk to, down to earth, AND PATIENT! I had a huge list of “must haves” and they made sure to deliver and then some! Repeat are all sooo kind, easy to talk to, down to earth, AND PATIENT! I had a huge list of “must haves” and they made sure to deliver and then some! Repeat customer for them alone! More