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Van Horn Chevrolet of Plymouth

Plymouth, WI

4.9
880 Reviews

3008 Eastern Ave

Plymouth, WI

53073

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Showing 880 reviews

August 17, 2021

They lie, cheat and steal. They tell you that they'll fix something that was wrong and then try to get out of it, they won't return your calls. I had to drive from Green Bay to Plymouth just to try to ge More

by Fishinman65
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark, sales manager, service manager, warranty
Aug 18, 2021 -

Van Horn Chevrolet of Plymouth responded

I am sorry to read this feedback. It is never our intention to mislead or inconvenience our guests, and I would appreciate another chance to speak with you to see what I can do to help straighten this out. Unfortunately, I will not be able to gather your contact information from this review, so if you are willing to discuss your visit further, please feel free to give me a call. Thank you, Jorren DeMaster - General Sales Manager - 920-893-6361

Aug 21, 2021 -

Fishinman65 responded

Talk to your sales, warranty, service managers, they know who I am. Or ask them about a 2019 Ram 2500 David J. Besson 920-737-1252 Disgusted buyer

August 03, 2021

The sales team stayed late to complete the transaction which was very much appreciated. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis, Kellyn, John
Aug 04, 2021 -

Van Horn Chevrolet of Plymouth responded

David, We are so pleased to hear that our sales team was able to demonstrate our commitment to exceptional customer service. Feedback means the world to all of us at Van Horn Chevrolet of Plymouth and we noticed that you rated us one star. We are wondering if that was an accident, but if there is anything that we can do to improve your experience, please don't hesitate to get in touch.

July 30, 2021

always have had great service here matter what I needed done! whether it tire rotation or an oil change, great people and very good service. More

by gbdietrich88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 30, 2021 -

Van Horn Chevrolet of Plymouth responded

We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Van Horn Chevrolet of Plymouth!

July 24, 2021

I enjoyed working with Austin. He wasn’t pushy when i was debating if this was the truck for me. Thanks a lot you guys! More

by M.Andrew77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin E
Jul 26, 2021 -

Van Horn Chevrolet of Plymouth responded

Thank you for trusting Van Horn Chevrolet of Plymouth with your business. We're glad to see that Austin helped you find the perfect truck and we wish you safe travels!

July 19, 2021

We found this vehicle online, inquired via email and had wonderful customer service from that point on. Austin was great and in fact all the associates were friendly & helpful, we live about 3 1/2 hours awa More

by amanda.acklin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Erickson
Jul 19, 2021 -

Van Horn Chevrolet of Plymouth responded

Thank you for going out of your way to work with us! It makes our day to hear that the Van Horn Chevrolet of Plymouth team continues to deliver exceptional service and we will be sure to give Austin your kudos. Enjoy the new ride and have a fabulous day!

July 18, 2021

Great buying experience. No pressure from salesman or finance department. Salesman and finance rep were personally knowledgeable and very personable. First time buying a car out of state. All aspects wer More

by rayoung2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gutschow, forgot name of finance individual but she was great.
Jul 19, 2021 -

Van Horn Chevrolet of Plymouth responded

Reviews like this one make our day! We really appreciate you trusting us with this purchase and taking time to share such excellent feedback about our service and facilities. We love to hear that the buying process went smoothly and quickly. Thank you from our entire Van Horn Chevrolet of Plymouth team! We are grateful to have you as a customer and hope to see you again down the road.

July 18, 2021

They were very helpful and kind in helping me get my new car. I would recommend buying from them. Travis, John, and the whole team were super cool! More

by Camaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, John, Brian, Anthony
Jul 19, 2021 -

Van Horn Chevrolet of Plymouth responded

Camaro - Thank you for the great review! We appreciate your support and are thrilled to hear that Travis and John were able to assist you. Drive safely in your new vehicle, and we hope to see you again at Van Horn Chevrolet of Plymouth!

July 17, 2021

Bryan Gutschow is a great salesman, very pleasant to work with and very nice and explained everything great and showed me everything in my suv... I hope everyone gets to buy a car from him.. Everyone else wa More

by kellyjeankreif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan and jorren
Jul 19, 2021 -

Van Horn Chevrolet of Plymouth responded

Thank you for reviewing Van Horn Chevrolet of Plymouth, Kelly! We're delighted that Bryan and the team could make your experience a success. Enjoy your new SUV, and we'll see you next time!

July 17, 2021

Very clean and friendly environment. Mariana was super kind and wonderful. Management was attentive with asking if we wanted drinks. Would come here again in the future. More

by Timmrs39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariana Perez
Jul 19, 2021 -

Van Horn Chevrolet of Plymouth responded

Thank you for sharing your kind review of Mariana and the team! It is terrific to hear that you were so well taken care of and that you will be returning to Van Horn Chevrolet of Plymouth in the future. Safe travels!

July 16, 2021

I bought a new van in 2010 from Van Horn. Today I purchased a new truck. I've been looking for months and Mariana was so helpful and patient. When she wasn't available Bryan stepped in to show me a f More

by wenvic1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariana, Bryan and the finance guy.
Jul 19, 2021 -

Van Horn Chevrolet of Plymouth responded

Thank you for the outstanding review! We are delighted both Mariana and Bryan could assist you successfully. Our staff is very dedicated to sending our guests home in vehicles that are right for them so we hope you enjoy the new truck. Take care! - Van Horn Chevrolet of Plymouth

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