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Van Chevrolet

Kansas City, MO

2.2
154 Reviews

100 NW Vivion Road

Kansas City, MO

64118

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Showing 154 reviews

March 16, 2014

I could write a book if there was space. Went in to have a noise checked and repaired. Van thought they had found some additional critical work that needed to be repaired and agreed to add that. When I we More

by Discontented2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Malik
March 01, 2014

Always a cordial & excellent customer service, especially to Malik, Jarrett & Gary. Gary is the only one that touches any of my vehicles and I know when he's finished it's done correctly. More

by rarbuckle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malik, Jarrett & Gary
March 01, 2014

I received an appointment for the next day, was seen in a timely manner, the employees were curteous and the price was comparable with others in this area plus the service was good, they said it would be rea More

by DorothyLyndaSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and another whose name I don't remember
August 27, 2013

Worst Customer Service in Kansas City. I paid $45 for an oil change and the car wasn't even washed or vacuumed out. A Factory Warranty repair took a week, some items weren't even fixed as they said they wou More

by jennsmith1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarett
July 14, 2013

Was the best experience in buying a new car. Salesman was very friendly and efficient in getting the deal done so I drove home in a new car. Would highly recommend them to anyone wanting a new or used vehicl More

by SandraNavarre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bebb
June 14, 2013

The dealership had several new trucks marked with "employee pricing". When I sat down to talk price the "employee price" was replaced with several incentives that I didn't qualify for. It was a cl More

by Saltenho
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Lamb
June 05, 2013

The staff was friendly, willing to work with me to get a good trade and price, answered all my questions, and in doing so won my trust and respect. I will return to Van Chevorley Cadillac. I will also refe More

by montgomeryjayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deb Walker, Matt ?, David Baird
May 26, 2013

The people at Van were friendly, helpful and went out of their way to make our Cadillac purchase simple and stress free. We highly recommend Van Cadillac and look forward to using them for service and our f More

by cajunjoe52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dennis collins
May 11, 2013

Excellent customer service. Andrew made sure to ask what we wanted in a vehicle before looking in his inventory so not to waste time. Very quick paperwork and has checked up on us many times since to make s More

by Mcvays05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bebb
April 22, 2013

We came to Van just checking the vehicles. They offered us a great deal on a vehicle but we were not ready to buy that day. Jack Strong called and followed up with us about twice a week no other dealer di More

by SeanDaugherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Strong
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