Van Chevrolet

Van Autoplex..Deceptive,Unethical,Unscrupulous,Shady. Van Chevrolet-Cadillac, AKA: Van Autoplex of Kansas City. My wife purchased a vehicle there and was subjected to their "SPOT DELIVERY SCAM" She was Van Chevrolet-Cadillac, AKA: Van Autoplex of Kansas City. My wife purchased a vehicle there and was subjected to their "SPOT DELIVERY SCAM" She was later scammed again in financing by Adam Fanning. He insisted that she purchase a service contract (6 mos./6000) even though the vehicle came with one (3mos./3000). She DECLINED all Service, Gap Coverage, Life Ins. etc. Adam however, felt it necessary to deceptively and unscrupulously add it into her contract! The Dealership refuses to honor their "We Owe" list and a host of other problems. After ignoring and dismissing her for days ,Van Auto-Plex finally returned a simple call. Blake E. Fanning- General Manager, was unprofessional, disrespectful, and conniving when speaking. He was angry that we caught his son's deception. He had the gall to call US xxxxxxxx for wanting the situation rectified. We continue to be told lie after lie. BUY A CAR ELSEWHERE THIS PLACE WILL STEAL FROM IT'S CUSTOMERS IF GIVEN A CHANCE!!!! More

Bought a new 2014 Cruze The salesman was Marshall is AWESOME, everyone was very nice and helpful, very clean even the service area I am totally satisfied, will definetly rec The salesman was Marshall is AWESOME, everyone was very nice and helpful, very clean even the service area I am totally satisfied, will definetly recommend! More

Outstanding Chris Lamont provided us the best Car Salesmanship experience ever. My wife and a I felt easy and non pressured during the whole process. We were to Chris Lamont provided us the best Car Salesmanship experience ever. My wife and a I felt easy and non pressured during the whole process. We were totally satisfied with the outcome and our new Chevy Cruise purchase. Chris worked with us and our situation above and beyond what I expected. We had fun doing it all at Van Chevy. I'm now familiar with Staff and where to go within The Dealership too. Chris is very Professional and Customer oriented. He put himself on our level. We are happy and driving. Thank you all The Diers Family More

Great Experience Walked up to showroom and the exact model I was looking for was sitting right there. My salesman was very courteous and helpful. Made the entire exper Walked up to showroom and the exact model I was looking for was sitting right there. My salesman was very courteous and helpful. Made the entire experience very easy and I drove off with my new truck that same day! More

Needed a alignment. I will recommend this dealership to anyone that feels that their mechanics are not above and beyond what you'd expect from " qualified mechanics " I w I will recommend this dealership to anyone that feels that their mechanics are not above and beyond what you'd expect from " qualified mechanics " I went in for alignment today and although I wasn't able to have it done due to worn parts. The mechanics noted everything that I already suspected needed to be replaced and noted nothing that had already been replaced by me. I was charged the full price at the time of the service and after speaking to Blake Fanning GM and Steve the service manager they offer to let me fix my issues within a 30 day period which I feel is sufficient enough time to do the needed repairs and I will not charge me again for the alignment. Thank you Steve and Blake. I also want to mention I was sitting in the dealership waiting room and a shuttle driver for the dealership asked me if I needed a ride anywhere. I didn't need the service, but it sure is nice to know that I'm not stranded waiting on my vehicle to get repaired. Highly recommend Van Chevrolet on Vivion Rd. and if you have a issue they will go the extra mile to make sure the customer is happy. More

Used Car Purchase I bought a 2010 Chevy HHR from Van Cheverolet on Saturday. Ron Smith was our salesman and he gave us a great deal on our car. Matt Lopez gave us a goo I bought a 2010 Chevy HHR from Van Cheverolet on Saturday. Ron Smith was our salesman and he gave us a great deal on our car. Matt Lopez gave us a good deal on our trade-ins as well. I would recommend contacting them if you want to purchase a car from Van Cheverolet. More

Overall Great Experience We had a very good experience purchasing a new car from Van Chevrolet. The sales staff was extremely knowledgeable about the different models and the We had a very good experience purchasing a new car from Van Chevrolet. The sales staff was extremely knowledgeable about the different models and their features. Chris Lamont was the salesman we worked with. He explained all the options and listened to what we wanted. No high pressure, just listened and gave information. I would definitely recommend going to this dealership and we will return when we are in the market for our next vehicle. More

NEEDED HELP! I had a 2003 Chevy Avalanche I bought from a 3rd party dealer. I was in over my head. They helped me get out of that truck with the MAXIMUM value to p I had a 2003 Chevy Avalanche I bought from a 3rd party dealer. I was in over my head. They helped me get out of that truck with the MAXIMUM value to pay off the current loan I was in. We walked the lot and they knew about my previous experiences and credit history. Not ONE time did they lie, manipulate, or falsely give me hopes into getting a new car that did not meet my needs and wants. I cannot thank the sales staff, managers, and finance department for helping me get something more reliable. I am forever in their debt and will be back to purchase a new truck in the future. Thanks so much at everyone at Van's Chevrolet for your professional, courteous, and understanding. More

Service for my Vette Excellent work as always. I have been going to Van for a long long time. Jarret Rash was excellent and will ask for him next time I'm in. Excellent work as always. I have been going to Van for a long long time. Jarret Rash was excellent and will ask for him next time I'm in. More

Professional in every way Loved being able to set up appointment on-line. Service rep was friendly, informative, and courteous. I had about a two hour wait before he told me Loved being able to set up appointment on-line. Service rep was friendly, informative, and courteous. I had about a two hour wait before he told me the diagnosis; fortunately, I had brought work to do. The waiting area was pleasant with tables and comfortable sofas. They had the necessary part in stock so the work was finished up quickly. Fortunately, I had a coupon that reduced the final bill. More