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Van Chevrolet

Kansas City, MO

2.2
154 Reviews

100 NW Vivion Road

Kansas City, MO

64118

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Showing 154 reviews

December 30, 2016

Oil change I had a noon appointment for oil change and service, .I arrived at 11:45 waited for 15 minutes to be acknowledged. When I was acknowledged I advised More

by Bernie
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Do not know.
Jan 24, 2017 -

Van Chevrolet responded

Hello, and thank you so much for leaving us a review. We are very sorry to hear that your recent encounter with our service department was not the pleasant experience you were expecting. We'd love to discuss your concerns. Please reach out to John Michaels at jmichaels@vanchevroletkc.com or (816) 527-8564 to discuss your concerns.

October 27, 2016

I even had an appointment I arrived to my service appointment on time, ended up stranding around for about 10 mins without being acknowledged. I've been a Chevy man my entire More

by NewHouse5612
Customer Service
Friendliness
Recommend Dealer
No
Oct 29, 2016 -

Van Chevrolet responded

Hello. Here at Van Chevrolet we are not only committed to excellent repairs, but excellent customer service. We are sorry to hear that this was not your experience. We'd love to speak with you and see how we can earn back your trust in the service department here at Van Chevrolet. Please reach out to John Michaels at jmichaels@vanchevroletkc.com or (816) 527-8564.

October 14, 2016

Excellent! Had an emergency situation and Van Chevrolet made it happen...customer service went above & beyond! Salesman Don Hundley was knowledgeable and accommo More

by Ally0414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hundley
Oct 21, 2016 -

Van Chevrolet responded

Greetings! Thank you so much for leaving us a review. While we're sorry for the circumstances that led you to us, we are very pleased to hear that Don was able to educate you on all of your options for a vehicle and made sure you got exactly what you were looking for. Thank you for choosing Van Chevrolet!

September 23, 2016

Collision Center Even though I know I am a hard customer to please I want to say that Jerad took very good care of me and did an exceptional job fixing my vehicle. He More

by Rashawynda Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerad
September 09, 2016

Best Car Buying Experience to Date I cannot say enough about the courtesy and professionalism of my salesman Rickey Turner. He was helpful, never pushy, and worked hard to get me excell More

by ImpalaLW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rickey Turner
August 07, 2016

They care about customers Before I went to van Chevrolet I called dozens of dealers and showed up to double that!! When arrived to Van Chevy they greeted me and worked with me More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asad Rahman
August 04, 2016

Chevy Equinox Don was a very helful and friendly employee. He was honest with the information he provided and got me the best deal he could on my new 2016 car More

by Ayse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don H
May 25, 2016

Overall a good experience. Sales people were great. Overall it was a good experience. Didn't like waiting between each task and handing of off to another salesman. The wait for More

by Love my Chevy truck!!!
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Turner. Can't remember the other two but they were also good.
April 19, 2016

Great service and work. We had our car in for immediate, unscheduled service after being vandalized. Van’s staff was polite and professional, and coordinated everything with More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Tim, Sean
January 09, 2016

Key fob service. Thanks for nothing This is for service. I went in to Service and told them I needed my key fob batteries replaced. I had this done once before there. I was immediately e More

by elz523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts; Service
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