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Van Chevrolet

Kansas City, MO

2.0
151 Reviews

100 NW Vivion Road

Kansas City, MO

64118

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Showing 151 reviews

April 02, 2017

Awesome Loved working with Omid down to earth people not pushy and seemed to be up front about everything if every dealership was this way it sure would make More

by Cbella65109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Barney
Apr 03, 2017 -

Van Chevrolet responded

Hi, and thank you for leaving us a review. We are so happy to hear that you had a fantastic time working with our staff on the purchase of your new vehicle. Thanks for choosing Van Chevrolet!

Apr 18, 2017 -

Van Chevrolet responded

We strive to break through the “car dealer” stereotype. We’re glad you enjoyed your experience at our store and hope to see you back again soon!

March 21, 2017

Service for GMC Acadia I took my GMC Acadia in for a service appointment, and the team went over the car with a fine-tooth comb. The repairs took a few days, but they provi More

by brittelsajohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Throckmorton
Mar 28, 2017 -

Van Chevrolet responded

Hi, and thank you for taking the time to leave us a review. We are so excited to hear about your experience with us here at Van Chevrolet. It sounds like our service team made sure you had a fantastic service experience, and we couldn't be happier. Please let us know if there's anything else we can do to assist you in the future.

March 18, 2017

Bought from out of state I couldn't find the car I wanted locally, but found one at Van. Worked with Tim Barney and he was great! Easy process negotiating the deal, picked i More

by Steve from Tulsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Barney
Mar 30, 2017 -

Van Chevrolet responded

Steve, we are so glad to hear that you were able to find the vehicle you were looking for at Van Chevy! Thanks for sharing your experience!

March 02, 2017

Great experience Ricky was great to work with and made our car buying experience very easy. I would highly recommend Van Chevrolet to anyone needing a new or used ve More

by #Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Ward
Mar 14, 2017 -

Van Chevrolet responded

Hi, and thank you for leaving us a review. We are so happy to hear about your experience working with Ricky. We love getting to help our customers get the best deal possible. Thank you for choosing Van Chevrolet!

February 19, 2017

exceptional service Maliik the customer service representative takes the time to figure out what is exactly wrong with my cars. He also relates very well what the mechan More

by Dolores C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malik and Fred the shuttle driver
Feb 20, 2017 -

Van Chevrolet responded

Hello, and thank you for leaving us a review. We are happy to hear that you have enjoyed the fantastic customer service here at Van Chevrolet. Thank you for shopping with us!

February 08, 2017

James L. Great experience buying a car from Omid Nazari - he was helpful, knowledgeable and thorough. Ask for him if you are looking for a used Chevy or Cadill More

by JAMES L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Eckers of Finance Services
Feb 13, 2017 -

Van Chevrolet responded

Thank you for leaving us a review, James! It was our pleasure to have you as a customer. It sounds like Omid went above and beyond to ensure that you had a great purchase, and we couldn't be happier. Thank you for choosing Van Chevrolet!

February 04, 2017

Low pressure in tire I got an indication of low pressure in the driver side rear tire. I called for an appointment. I was able to get one later the same day. I arrived More

by Theresa Jaksetic
Recommend Dealer
Yes
Employees Worked With
Lillard
Feb 13, 2017 -

Van Chevrolet responded

Greetings, Theresa! We know how important it is to ensure your vehicle is fully functioning at all time, and we're happy to know that our service staff was able to get you in and make sure all of your concerns were addressed. Thanks for choosing Van Chevrolet!

December 30, 2016

Oil change I had a noon appointment for oil change and service, .I arrived at 11:45 waited for 15 minutes to be acknowledged. When I was acknowledged I advised More

by Bernie
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Do not know.
Jan 24, 2017 -

Van Chevrolet responded

Hello, and thank you so much for leaving us a review. We are very sorry to hear that your recent encounter with our service department was not the pleasant experience you were expecting. We'd love to discuss your concerns. Please reach out to John Michaels at jmichaels@vanchevroletkc.com or (816) 527-8564 to discuss your concerns.

October 27, 2016

I even had an appointment I arrived to my service appointment on time, ended up stranding around for about 10 mins without being acknowledged. I've been a Chevy man my entire More

by NewHouse5612
Customer Service
Friendliness
Recommend Dealer
No
Oct 29, 2016 -

Van Chevrolet responded

Hello. Here at Van Chevrolet we are not only committed to excellent repairs, but excellent customer service. We are sorry to hear that this was not your experience. We'd love to speak with you and see how we can earn back your trust in the service department here at Van Chevrolet. Please reach out to John Michaels at jmichaels@vanchevroletkc.com or (816) 527-8564.

October 14, 2016

Excellent! Had an emergency situation and Van Chevrolet made it happen...customer service went above & beyond! Salesman Don Hundley was knowledgeable and accommo More

by Ally0414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hundley
Oct 21, 2016 -

Van Chevrolet responded

Greetings! Thank you so much for leaving us a review. While we're sorry for the circumstances that led you to us, we are very pleased to hear that Don was able to educate you on all of your options for a vehicle and made sure you got exactly what you were looking for. Thank you for choosing Van Chevrolet!

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