Van Chevrolet
Kansas City, MO
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Touchscreen Replaced We recently bought a 2015 Cadillac SRX and the touchscreen was a problem a few days after purchase. The vehicle was still under manufacturer warranty We recently bought a 2015 Cadillac SRX and the touchscreen was a problem a few days after purchase. The vehicle was still under manufacturer warranty and Van Chevrolet replaced the unit. They let us use a nice Cadillac as a loaner. Overall a great experience. More
Oil change and tires rotated Me and my wife had an appointment for the car to come in for the oil change and tire rotation staff met us and quickly checked us in and the car was t Me and my wife had an appointment for the car to come in for the oil change and tire rotation staff met us and quickly checked us in and the car was taken to the service area. We were guided to the customer appreciation area where we had coffee and donuts. We looked over some of the new vehicles in the showroom. The salesmen asked us if there's anything he could help with and if we had any questions just to let him know and they would be glad to help us. More
Fantastic!! I purchased my 2014 Cadillac XTS on 12/23/2017. It only had 3,750 miles on it when I drove it off the lot. (You read that right, 3,750 miles) I lov I purchased my 2014 Cadillac XTS on 12/23/2017. It only had 3,750 miles on it when I drove it off the lot. (You read that right, 3,750 miles) I love it! It was a great buy. The car let me know as well as an email that I needed the oil changed recently. I set up an appointment with Malik Yousif for the oil change and loaner car. When I returned, the car was ready, it was clean and vacuumed out. The "stuff" I had in the back seat floor was neatly put in a box for me. It was very nice of them to do that. I'm a Realtor, so this car is my office. Diana Freerksen saw me when I returned and came out to see how things are going. When the time comes for me to purchase another car, I will definitely contact Diana, and I will only come to Van Cadillac to have my car (and other cars in my "fleet" ) serviced. I am EXTREMELY SATISFIED!!! More
Easy purchase start to finish Kevin and his team made my buying experience seamless and smooth. I felt like the transaction was transparent and the team went above and beyond for m Kevin and his team made my buying experience seamless and smooth. I felt like the transaction was transparent and the team went above and beyond for me. I seriously needed to push the that was easy button because it was! I love my purchase and am super happy I chose this dealership! More
Excellent! Thank you Jim.. So happy with my purchase last year. Thanks to Van Chevrolet I've taken advantage of there complement oil change and other sevice off Thank you Jim.. So happy with my purchase last year. Thanks to Van Chevrolet I've taken advantage of there complement oil change and other sevice offer.Best part for me is the shuttle rides offers . No long wait, Thanks again for simplify my life knowing my car are in good hands. Thank you. L.G More
Lease of a new Traverse Love the people at Van. They take the time to listen to what I need and then work hard to achieve that for me. Great!! Love the people at Van. They take the time to listen to what I need and then work hard to achieve that for me. Great!! More
Summary of purchase experience at Van Chevrolet It was very nice and very professional. The dealership was courteous and kind. I got the kind of car I wanted. The Salesmen was very professional. It was very nice and very professional. The dealership was courteous and kind. I got the kind of car I wanted. The Salesmen was very professional. More
New Car Purchase Went there with my mind of purchasing a specific vehicle and decided and a different one. They were very patient and helpful throughout the whole proc Went there with my mind of purchasing a specific vehicle and decided and a different one. They were very patient and helpful throughout the whole process with explaining and working with me in getting the right deal done. would go there again to get another vehicle if I needed one. More
Kyle in the service dept Kyle took the time to explain to my my warranty and what was covered and answered all my question. They gave me a awesome 2018 tahao as a loaner. He e Kyle took the time to explain to my my warranty and what was covered and answered all my question. They gave me a awesome 2018 tahao as a loaner. He even help carry my personal stuff back to my truck when I picked it up.the service to my truck was done correctly and timely. Thanks for the great experience. It all started when I bought my truck there Tim Barney was my sales person I would definitely recommend him More
Review visit Scheduled oil change was scrvive i went for . Work was performed as well as tire rotation at no cost. My wait was minimal and service was prompt timel Scheduled oil change was scrvive i went for . Work was performed as well as tire rotation at no cost. My wait was minimal and service was prompt timely and courteous. More