Van Chevrolet
Kansas City, MO
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My husband and I felt that Jacob truly wanted to help us find the right car! It was a great expierence for us and that is wonderful since this was our first car buying expierence. We definetly were satisf find the right car! It was a great expierence for us and that is wonderful since this was our first car buying expierence. We definetly were satisfied with Jacob's, and everyone else we delt with for that matter, tact and friendliness. Thanks! More
My sales person was very helpful and knowledgable about the products. She was new and I thought she did a great job. Her trainer Anthony was very helpful when wrapping up the deal. The service departmen the products. She was new and I thought she did a great job. Her trainer Anthony was very helpful when wrapping up the deal. The service department and finance department were very fast. I had a great experience. More
OUr Dealer was very help and greatly informed about her position. She was ready and willing to assist us with any problems or questions. She answered all of our questions. She gave us a full understanding position. She was ready and willing to assist us with any problems or questions. She answered all of our questions. She gave us a full understanding on how to operate our new car.She show us how to use the on-star system.She waited on us to talk to the people instructing us on how to use the system.She always asked us if we had any questions and if we understood everything.She was the most caring dealer we had worked with over the years we have been purchasing cars.She offered us a cup of coffee or a cold drink. Diana, our dealer made us feel relaxed and ready to look for a car we would love and enjoy for several years. Thank you Diana Freerksen and employees of Van Chevrolet-Cadillac Naomi and Jesse Sands More
Marvin did an excellent job taking care of me. He was very courteous, attentive, and prompt in his follow-up and I truly appreciated his "no-pressure" sales approach. Fred did a good job ensuring that very courteous, attentive, and prompt in his follow-up and I truly appreciated his "no-pressure" sales approach. Fred did a good job ensuring that I purchased the car I wanted so I didn't have to settle for another less expensive color. He was also very courteous and attentive. More
Brian is very dedicated to pleasing his customers. The service department contacted us prior to servicing our car. We were treated with the utmost respect & courtesy. The repairs were done in a timely ma service department contacted us prior to servicing our car. We were treated with the utmost respect & courtesy. The repairs were done in a timely manner. We felt a very trustworthy feeling with our car in this dealerships hands & we plan on calling on them again in the future. More
Brent is the only salesman I've worked with that has actually cared about his customers. He states "My work doesn't start until after the deal" and he is right. Since I purchased my car in April he f actually cared about his customers. He states "My work doesn't start until after the deal" and he is right. Since I purchased my car in April he followed up with me to make sure I was satisfied with the car and the deal, as well as promised to always be available to help when needed. So far he has followed through with every promise and has helped me with after sale items such as extended warranty issues/questions, an owner's manual that belongs with the vehicle I purchased and wanted to make sure I was taken care during a recent visit to the service department. Most importantly, he returns my calls when I leave a message. Nothing says "I truly care" like doing the little things, such as simply returning a phone call. I hope his work ethic serves as an example and is recognized by the management. More
The salespeople provided an outstanding experience and were very informative. Any questions I had were directly addressed and all of my needs were met. The test drive experience was very informative beca were very informative. Any questions I had were directly addressed and all of my needs were met. The test drive experience was very informative because I wasn't fully informed about the Chevy Malibue prior to visiting the dealership. More
Every time I have been to Van Subaru they have been great. I bought a new Outback in March and have been in for service since and every department has been great. We just bought my wife a used car from great. I bought a new Outback in March and have been in for service since and every department has been great. We just bought my wife a used car from them and that experience was just as good as the new car experience. They truly care about their customers from every angle and they make it feel more like visiting friends than visiting a business. More
Nice people, very helpful and informative. Very clean and comfortable dealership. We did most of our deal over the internet and phone conversations. Having the deal made before I was there was very nice and comfortable dealership. We did most of our deal over the internet and phone conversations. Having the deal made before I was there was very nice. I had to come without my husband so all I had to do was test drive the car and recount Dan and my husband's deal, then sign the papers. Very easy for me. More
Great guy to work with. mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm. More