Van Chevrolet Buick GMC - Service Center

Van Chevrolet is the very example of service after the sale. They are timely, friendly, thorough, and competent. Steve Nichols has gone out of his way to provide an excellent level of service including sale. They are timely, friendly, thorough, and competent. Steve Nichols has gone out of his way to provide an excellent level of service including support on repairs that were out of warranty. They have always delivered the vehicle when promised if not before, called immediately when a concern is discovered or when the work is complete, and done so in a professional manner. An example of this commitment is; I had my Suburban, which I purchased there, serviced before a 1,100 trip to Texas and my Thule car top carrier was severely damaged when they washed the car prior to me picking it up. Since I was getting the vehicle serviced two days before my trip, they went out of their way, searching all over town to obtain a new car top carrier for me and did so in less than a few hours. They even promised to give it a custom matching paint job upon my return from Texas for the trouble. They did so as promised and although I was briefly inconvenienced, they more than made up for it in the end. I would highly recommend Van Chevrolet to all my friends,family, and strangers alike. More

They wrecked my suburban while it was in for service and lied to cover it up. When they got caught, they lied again! Service had my car for 2 weeks to repair and when I got it back the repairs were f lied to cover it up. When they got caught, they lied again! Service had my car for 2 weeks to repair and when I got it back the repairs were far from decent! There are still dents, scratches, paint blobs, fisheyes in the paint, the door is popping, the Bose stereo isn't working right, my Ipod connection (that I had hard wired) doesn't work, the headliner front and back is pulled out with black fingerprints on it, when I drive on the highway it's so nosiy with wind coming through the gap in the door. We have given ample time for them to remedy with no results! BEWARE!! We are now seeking legal help to get them to buy or trade out this damaged car for one that's not. They are NOT willing to fix this problem so we have no choice. I Highly recommend STAYING AWAY from Van Chevrolet!! More