Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Van Cadillac
Kansas City, MO
31 Reviews
Filter Reviews by Keyword
By Type
Showing 31 reviews
August 12, 2016
Great Experience Sam and Andrew were fantastic. The GM was very nice as well. Very knowledgable and helpful in finding me the car that fit my criteria. Would recommend Sam and Andrew were fantastic. The GM was very nice as well. Very knowledgable and helpful in finding me the car that fit my criteria. Would recommend! More
by JoshL
Employees Worked With
Sam Correll and Andrew Bebb
July 28, 2016
Great buying experience Everyone from the new GM on down , was wonderful to work with. It was a very stress free buying experience. I would highly recommend this dealer to an Everyone from the new GM on down , was wonderful to work with. It was a very stress free buying experience. I would highly recommend this dealer to anyone that is thinking about purchasing a vehicle. More
by Ritad
Employees Worked With
Sam Carrol, Troy (front office), Abby (finance) and the new 4 day old GM.
June 13, 2016
Great Service It was an easy experience. From the efficient, friendly and courteous gal who sets the appointments, to Tyler in Service, who was thorough, professio It was an easy experience. From the efficient, friendly and courteous gal who sets the appointments, to Tyler in Service, who was thorough, professional and easily accommodated my additional requests. I always take my cars to Van Chevrolet, not only because I purchase from them, but also because I can trust them...and they are all a pleasure to work with! More
by MsPaul
Employees Worked With
Tyler
April 29, 2016
Exceptional Kim Kloth is soo welcoming to me every single time I need help!!! Jarrett Rash does a very nice job on the service needs of my car. And Andrew Bebb wh Kim Kloth is soo welcoming to me every single time I need help!!! Jarrett Rash does a very nice job on the service needs of my car. And Andrew Bebb who sold the car to me was kind enough to pick up my car and take it in for service. This dealership goes way out of their way to take care of their clients to make them feel good about being a client. More
by Janet ATS
Employees Worked With
Customer service mgr, service advisor, sales associate
June 29, 2015
Cadillac SRX It was a pleasure to work with Jeff Stever at Van Chevrolet Cadillac during the purchase of my Cadillac SRX. Jeff is very knowledgeable on all of the It was a pleasure to work with Jeff Stever at Van Chevrolet Cadillac during the purchase of my Cadillac SRX. Jeff is very knowledgeable on all of the Cadillac models, and is a low-pressure salesman. Thanks, Jeff, I'm enjoying my new SRX! More
by srxowner
Employees Worked With
Jeff Stever
December 11, 2014
dont trust them I leased a car from Van Chevy on Vivion RD. The leasing manager out right lied said I would never have to pay sales tax or personal property tax on ve I leased a car from Van Chevy on Vivion RD. The leasing manager out right lied said I would never have to pay sales tax or personal property tax on vehicle. My granddaughter was right there with me and she even said wow I am going to think about leasing from now on. I just received a bill from the finance company saying I owe $920.00 dollars. I am so upset about this. They will say and do any thing to make a sell. The reason I leased was cause of no taxes or personal property tax More
by Susie Johnson
Employees Worked With
Lovey Rdder
November 21, 2014
Rip Offf DO NOT MAKE THE SAME MISTAKEI DID Wow I just got screwed out of a 100.00 for absolutely nothing. I had a 1030 appointment and showed up 30 min early. I advise them what I'm therr for Wow I just got screwed out of a 100.00 for absolutely nothing. I had a 1030 appointment and showed up 30 min early. I advise them what I'm therr for getting ready to drive to florida and need it all checked out plus some other concerns. At 2:30 I get a call saying they are running behind and they wont be able to look at my vehicle. I said wow unbelievable I'll come get it. 10 min later voicemail mysteriously the tech just pulled it in and they will get right on it. 4:11 I gry called back to be told you need a new motor mount and they will need it longer to check the differential. So out of a list of 8 things nothing was don't exceot diagnos a motor mount. Then I'm told well you can reschedule it for the other stuff when you get back.. ARE YOU SERIOUS!!!!!! Absolutely not will I darken your door step. Then they had the Gauld to charge me $99.00 for that crap. I'm still speechless by this. I go to pick it up and the service guy wouldn't even come around lol. Walked past me twice never acknowledged me. Screw me once my bad NEVER AGAIN! To those that want to use thrn for service DO NOT DO IT.... Hendricks from now on More
by Ffmedic106
Employees Worked With
Jarret Rash
September 02, 2014
Very Rude The salesman Tony was very rude. Tony is very arrogant for being a car salesman. This guy cost you my business. I was very happy and purchased my Cadi The salesman Tony was very rude. Tony is very arrogant for being a car salesman. This guy cost you my business. I was very happy and purchased my Cadillac from Greg Motors in St Joe. More
by Van Cant
Employees Worked With
Tony Sorrentino
August 04, 2014
New Cadillac Purchase I found the dealership and staff to be knowledgeable and friendly regarding the purchase of a new vehicle. I would recommend anyone looking for a vehi I found the dealership and staff to be knowledgeable and friendly regarding the purchase of a new vehicle. I would recommend anyone looking for a vehicle to check out Van Chevrolet Cadillac. Great people and a great buying experience! More
by valleytiger
Employees Worked With
Jeff Stever, Tony, Director of Sales
September 16, 2013
Awful and fraudulent dealership. Kim Kloth, the general management and particularly the sleazy service manager are worthless human beings. These people are unethical and provide ZERO customer service after management and particularly the sleazy service manager are worthless human beings. These people are unethical and provide ZERO customer service after the sale. Complaints have been filed with BBB of Kansas City, Cadillac, and the Attorney General of Missouri. This dealership engages in tactics to sell cars and extended service plans which are deceptive, completely dishonest and easily the worst in the business. I spent over $80,000 on a Cadillac and have received some of the most disrespectful interactions from everyone at this dealership, particularly Kim Kloth. This place is run like a Kia dealership, not a "Cadillac" dealership. Save yourself the hassle- shop anywhere else and avoid these immoral xxxx. More
by kansascity12315
Employees Worked With
Tim Barney, Anthony Boone, Kim Kloth, Joe,
