Van Cadillac

Great buying experience Everyone from the new GM on down , was wonderful to work with. It was a very stress free buying experience. I would highly recommend this dealer to an Everyone from the new GM on down , was wonderful to work with. It was a very stress free buying experience. I would highly recommend this dealer to anyone that is thinking about purchasing a vehicle. More

Great Service It was an easy experience. From the efficient, friendly and courteous gal who sets the appointments, to Tyler in Service, who was thorough, professio It was an easy experience. From the efficient, friendly and courteous gal who sets the appointments, to Tyler in Service, who was thorough, professional and easily accommodated my additional requests. I always take my cars to Van Chevrolet, not only because I purchase from them, but also because I can trust them...and they are all a pleasure to work with! More

Exceptional Kim Kloth is soo welcoming to me every single time I need help!!! Jarrett Rash does a very nice job on the service needs of my car. And Andrew Bebb wh Kim Kloth is soo welcoming to me every single time I need help!!! Jarrett Rash does a very nice job on the service needs of my car. And Andrew Bebb who sold the car to me was kind enough to pick up my car and take it in for service. This dealership goes way out of their way to take care of their clients to make them feel good about being a client. More

Cadillac SRX It was a pleasure to work with Jeff Stever at Van Chevrolet Cadillac during the purchase of my Cadillac SRX. Jeff is very knowledgeable on all of the It was a pleasure to work with Jeff Stever at Van Chevrolet Cadillac during the purchase of my Cadillac SRX. Jeff is very knowledgeable on all of the Cadillac models, and is a low-pressure salesman. Thanks, Jeff, I'm enjoying my new SRX! More

dont trust them I leased a car from Van Chevy on Vivion RD. The leasing manager out right lied said I would never have to pay sales tax or personal property tax on ve I leased a car from Van Chevy on Vivion RD. The leasing manager out right lied said I would never have to pay sales tax or personal property tax on vehicle. My granddaughter was right there with me and she even said wow I am going to think about leasing from now on. I just received a bill from the finance company saying I owe $920.00 dollars. I am so upset about this. They will say and do any thing to make a sell. The reason I leased was cause of no taxes or personal property tax More

Very Rude The salesman Tony was very rude. Tony is very arrogant for being a car salesman. This guy cost you my business. I was very happy and purchased my Cadi The salesman Tony was very rude. Tony is very arrogant for being a car salesman. This guy cost you my business. I was very happy and purchased my Cadillac from Greg Motors in St Joe. More

New Cadillac Purchase I found the dealership and staff to be knowledgeable and friendly regarding the purchase of a new vehicle. I would recommend anyone looking for a vehi I found the dealership and staff to be knowledgeable and friendly regarding the purchase of a new vehicle. I would recommend anyone looking for a vehicle to check out Van Chevrolet Cadillac. Great people and a great buying experience! More

Awful and fraudulent dealership. Kim Kloth, the general management and particularly the sleazy service manager are worthless human beings. These people are unethical and provide ZERO customer service after management and particularly the sleazy service manager are worthless human beings. These people are unethical and provide ZERO customer service after the sale. Complaints have been filed with BBB of Kansas City, Cadillac, and the Attorney General of Missouri. This dealership engages in tactics to sell cars and extended service plans which are deceptive, completely dishonest and easily the worst in the business. I spent over $80,000 on a Cadillac and have received some of the most disrespectful interactions from everyone at this dealership, particularly Kim Kloth. This place is run like a Kia dealership, not a "Cadillac" dealership. Save yourself the hassle- shop anywhere else and avoid these immoral xxxx. More

I took my cadillac in on 7/26/13 for overheating issues they came back with an inpection sheet that said my cooling system passed their inpection but yet I still needed to replace a crossover exchange gask they came back with an inpection sheet that said my cooling system passed their inpection but yet I still needed to replace a crossover exchange gasket that would cost $1303.00 so I paid it and three days after getting it back my info center told me to check coolance level. So I called my advisor back and he told me to just fill it up, so I did. I continued to do this for a month, every week putting in a gallon of coolant. I called him back on 8/28/13 he said to bring it back in and they would not charge me for another inspection but they would get to the botton of it. I dropped my car off at 9 a.m. and by 11 a.m. they called saying I needed a $7900.00 motor or $4500.00 head gasket job. I asked for the inspection sheet so my advisor sent over without any questions, when I recieved I noticed that nothing was filled out so I called back and asked what the deal was and they said they would be happy to take off the $1303.00 that I already spent and I stated I feel like you should have asked my to come back when I called the first time so whatever happened to my car happened in your shop because none of these problems where there when I dropped off a month ago and I think you should honor your word and fix my car. MY advisor put me in contact with Steve the Service Manager and I asked him how they came to the conclusion and he didnt know but then put me in contact with his used car dept. So I called the GM Blake Flanning and he never called me back so I called my Attorney and he did not get an answer. More