Van Cadillac
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 31 reviews
Simple - No Hassle Reviewed a 2017 CT6 Demo unit on line, drove it on a Saturday evening and left with no hassle. Called back on Monday morning to negotiate trade offer Reviewed a 2017 CT6 Demo unit on line, drove it on a Saturday evening and left with no hassle. Called back on Monday morning to negotiate trade offer - made an agreement- drove it off the lot by 3PM the same afternoon. New customer to them and felt like they valued our business! More
Excellent Service I'v'e bought three cadillacs from Van and can't imagine going anywhere else. The service is excellent and everyone is friendly and professional. I rec I'v'e bought three cadillacs from Van and can't imagine going anywhere else. The service is excellent and everyone is friendly and professional. I recently took my SRX in for an oil change and tire rotation. The service was done promptly and efficiently. Thank you, Van and a special thanks to Malick and Kim. More
Continually Great Service Fast service and veteran's discount. Only recommended needed services. I was provided a loaner while work was being done to keep me from interrupting Fast service and veteran's discount. Only recommended needed services. I was provided a loaner while work was being done to keep me from interrupting my day. More
Great service! I recently brought my CTS to the dealership for an oil change and recall repair. Everything was done quickly and I was on my way again. I really like I recently brought my CTS to the dealership for an oil change and recall repair. Everything was done quickly and I was on my way again. I really like working with Van and even brought my sister up to buy her new car too. I will continue to do business with Van. More
Regular service Jarrett is always the consummate professional. Never fails to go above and beyond to provide excellent customer service and instill a level of ease wi Jarrett is always the consummate professional. Never fails to go above and beyond to provide excellent customer service and instill a level of ease with him by keeping you updated with what is going on with your vehicle. More
Service Tyler Throckmorton was polite and professional. He was friendly checking me in and he kept me updated throughout the day on the progress of my vehicle Tyler Throckmorton was polite and professional. He was friendly checking me in and he kept me updated throughout the day on the progress of my vehicle. More
Great Service and Sales team. I found Van early this year and have been impressed with the service there. They change the oil on my CTS and did this very fast. I actually brought I found Van early this year and have been impressed with the service there. They change the oil on my CTS and did this very fast. I actually brought my sister there a couple of weeks ago to buy her new car! More
Great service Every time I come here it's fast affordable and the rep is very knowledgeable, will continue to bring my car here. Everyone is friendly and I feel as Every time I come here it's fast affordable and the rep is very knowledgeable, will continue to bring my car here. Everyone is friendly and I feel as if my car is being taken care of. More
Great service Great personalized service . Tyler was perfect treatment and informed of all stages of the way. He called and explained everything. New tire unexpec Great personalized service . Tyler was perfect treatment and informed of all stages of the way. He called and explained everything. New tire unexpected but done timely More
Above and Beyond Expectations My salesman Tim was excellent and made sure that my special situation being upside down in my trade was understood and take care in. The manager of th My salesman Tim was excellent and made sure that my special situation being upside down in my trade was understood and take care in. The manager of the Cadillac side Tony is incredible and went completely out of his way to find me a special deal and give me a fantastic deal on my trade in. I came out of it with a new SRX at a price that put me back in a situation where I was no longer upside down. Very impressed. More