Van Bortel Subaru of Victor

was pleased beginning thru purchase Being able to see all the options and cost was very helpful in making my decision. Michelle's willingness to find me just what I wanted was clincher. Being able to see all the options and cost was very helpful in making my decision. Michelle's willingness to find me just what I wanted was clincher. The coffee and biscotti didn't hurt! . More

Fantastic place to buy a car! My wife and I were very pleased with the dealership the sales staff especially Raymond Burke and everyone we have dealt with there! We felt no pressu My wife and I were very pleased with the dealership the sales staff especially Raymond Burke and everyone we have dealt with there! We felt no pressure...just confident guidance! We would go back and buy another vehicle from Ray and Suburu without hesitation! More

I love Subaru The dealership personnel are always friendly, helpful, and positive. The are always checking with customers to be sure their experience is great for t The dealership personnel are always friendly, helpful, and positive. The are always checking with customers to be sure their experience is great for the car. More

Outstanding Overall the easiest car buying experience our family has experienced. There was no pressure to buy, the staff was very patient and understanding of o Overall the easiest car buying experience our family has experienced. There was no pressure to buy, the staff was very patient and understanding of our time. We will definitely go back for our next car purchase. More

Fantastic experience Very warm and friendly atmosphere. Everyone was great and very helpful. After finding the Vehicle I thought I wanted. I ended up changing my mind thr Very warm and friendly atmosphere. Everyone was great and very helpful. After finding the Vehicle I thought I wanted. I ended up changing my mind three different times. Ray my sales person made sure that I was completely happy with my final choice. I would highly recommended him and this dealership to anyone looking to purchase a Subaru. More

Easiest car buying experience Was looking at three makes of cars to purchase. A Subaru was one of them. Really liked the cross trek. However the experience at the dealership is Was looking at three makes of cars to purchase. A Subaru was one of them. Really liked the cross trek. However the experience at the dealership is what sold me. Hassle free buying. I got the exact car I wanted. There was no pressure by Cody at all. He explained it all to me and worked with me to trade in my car. Everything was so easy. Cody was spectacular to work with. In fact everyone at Van Bortel was. So super nice and nice to have a great experience from start to finish. More

Great experience given terrible circumstances Totalled my 2015 forester that I bought from Terry at Van bortel years ago. Came right in and explained my situation. Terry was able to get me into a Totalled my 2015 forester that I bought from Terry at Van bortel years ago. Came right in and explained my situation. Terry was able to get me into a new forester with my preferred trim within the week. It was great working with her and she made the entire process painless as possible. Made for a very enjoyable buying experience given the not so enjoyable circumstances! More

Special car and special people We dealt with another dealership and salesmen for nine years. It was so nice to deal with Cody , both knowledgeable and professional and if we have We dealt with another dealership and salesmen for nine years. It was so nice to deal with Cody , both knowledgeable and professional and if we have any questions we know we are able to contact him. More

Great Car and Great People We needed to replace our older Forester quickly and Cody and everyone at Van Bortel came through for us. We are from the Binghamton area, and it is a We needed to replace our older Forester quickly and Cody and everyone at Van Bortel came through for us. We are from the Binghamton area, and it is always worth the drive to Victor when it's time for a new (or in this case, slightly used) car. We have never felt pressured and our questions are always answered fully. Cody was great about handling the process remotely and making arrangements that were convenient for us. More

Attention to detail is 10Stars...Theresa is the very finest sales person we have ever dealt with. Have gone to her for the past 5 vehicles...and will definately go back to her again. Shes the best. Actually sales person we have ever dealt with. Have gone to her for the past 5 vehicles...and will definately go back to her again. Shes the best. Actually looking forward to just stopping in to say hi....she just bubbles with personality and loves to please. Highly recommend her to all our friends and acquaintances. More