Van Bortel Subaru of Victor

Great Car and Great People We needed to replace our older Forester quickly and Cody and everyone at Van Bortel came through for us. We are from the Binghamton area, and it is a We needed to replace our older Forester quickly and Cody and everyone at Van Bortel came through for us. We are from the Binghamton area, and it is always worth the drive to Victor when it's time for a new (or in this case, slightly used) car. We have never felt pressured and our questions are always answered fully. Cody was great about handling the process remotely and making arrangements that were convenient for us. More

Attention to detail is 10Stars...Theresa is the very finest sales person we have ever dealt with. Have gone to her for the past 5 vehicles...and will definately go back to her again. Shes the best. Actually sales person we have ever dealt with. Have gone to her for the past 5 vehicles...and will definately go back to her again. Shes the best. Actually looking forward to just stopping in to say hi....she just bubbles with personality and loves to please. Highly recommend her to all our friends and acquaintances. More

Marnie Race is excellent I always feel taken care of when Marnie Race is helping with my service. She is unsurpassed in customer service, knowledge, trustability, and profess I always feel taken care of when Marnie Race is helping with my service. She is unsurpassed in customer service, knowledge, trustability, and professionalism. It is a rare quality, and very much appreciated. More

Professional, Straightforward, and Easy I came into the dealership looking for a trade in appraisal and to shop around for a new Subaru to replace my 2011 Outback. I began working with Cody I came into the dealership looking for a trade in appraisal and to shop around for a new Subaru to replace my 2011 Outback. I began working with Cody Barkley and it was a pleasure to work with him from start to finish in actually purchasing my new car. Cody was incredibly polite, knowledgeable, patient, honest and transparent through the whole process. It sounds cliche, but as others have noted here, this is how car buying should be. No pressure to buy or options to go with, just transparency from start to finish to make sure you are happy as a customer with exactly what you want. Incredible professionalism shown by the whole team at the dealership from start to finish, and I am very glad to have chosen Van Bortel for picking up my new Subaru. More

Best at Customer Service Van Bortel has a great product but their attention to detail and awesome customer service sets them apart. We have had 13 Subarus and all but the firs Van Bortel has a great product but their attention to detail and awesome customer service sets them apart. We have had 13 Subarus and all but the first 3 have been from Van Bortel. We have dealt with Theresa Scott for all of our Subarus, she is the best. Great job Van Bortel and Theresa. See you soon for #14. More

Easy Car Buying Our niece recommended Theresa. The sale and trade in experience was excellent. We don't buy cars often but she will be our go to salesperson. Our niece recommended Theresa. The sale and trade in experience was excellent. We don't buy cars often but she will be our go to salesperson. More

Perfect! This was the easiest car purchase that I have made. Theresa provided me with all the information that I needed re. prices and options before our appo This was the easiest car purchase that I have made. Theresa provided me with all the information that I needed re. prices and options before our appointment. She was able to answer all my questions and gave me excellent advice on options and extras like extended warranty, etc. I highly recommend her. More

Buying a new Subaru Legacy sedan Cody Barkey made what can be a difficult transaction a pleasure. He was friendly, prompt, efficient, unhurried, knowledgable. He answered all our ques Cody Barkey made what can be a difficult transaction a pleasure. He was friendly, prompt, efficient, unhurried, knowledgable. He answered all our questions and anticipated those we had not thought of and answered those. He had to work with our awkward travel schedule for delivery of a car with the options we wanted, and that all went smoothly. After we drove our new car home, he has stayed in touch to be sure all was going well. We recommend him, and VanBortel. More

Great Experience at Van Bortel Subaru of Victor Cody Barkley is a knowledgable sales professional who enhanced our experience at this dealership. I would do business with Cody and Van Bortel anytim Cody Barkley is a knowledgable sales professional who enhanced our experience at this dealership. I would do business with Cody and Van Bortel anytime. He can be relied on for direct conversation, honest opinions, and followup before and after the sale. He contacted us several months after our purchase asking if there were any items he could of assistance with. I took him up on that request, and his response to my questions were quick and informative. So far an "A" to Cody and Van Bortel. More

Professional and efficient Sue answered all our questions and didn’t waste any time. We pretty much knew what we wanted but there was not one on site. Sue quickly found one comi Sue answered all our questions and didn’t waste any time. We pretty much knew what we wanted but there was not one on site. Sue quickly found one coming in and made it happen. The whole experience was very professional and never did we think anyone was trying to sell us something we didn’t want. The staff assisting us during the actual purchase and pick were excellent as well. More