Van Bortel Subaru of Victor
Victor, NY
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Happy Days Brandon's demeanor was welcoming and his attention to us was heart warming. We enjoyed a splash of humor in our back and forth. We feel that he repr Brandon's demeanor was welcoming and his attention to us was heart warming. We enjoyed a splash of humor in our back and forth. We feel that he represents the dealership in a very positive way. Everything else about our experience in buying a new car was acceptable and we were treated with courtesy by everyone we had to do. More
No stress ore pressure. Brandon was very helpful, listened to what I was looking for in a car and made the whole car buying experience a breeze. I would recommend Van Bortel Brandon was very helpful, listened to what I was looking for in a car and made the whole car buying experience a breeze. I would recommend Van Bortel Subaru of Victor and Brandon in particular to anyone looking for a certified used car. More
I found the car I was looking for Brandon answered all the questions I had about the car I was interested in and helped me get the one not driven yet. I'm satisfied with the car I bo Brandon answered all the questions I had about the car I was interested in and helped me get the one not driven yet. I'm satisfied with the car I bought. More
I enjoyed Cory very much. He is a great salesman. And VanBortel is a great dealership. I enjoy my car very much. Hope it works great in snow. VanBortel is a great dealership. I enjoy my car very much. Hope it works great in snow. More
Pleasant, Professional and Informative This was our second Forester purchased from VanBortel in Victor. Michelle was extremely professional and made the buying process so very pleasant! We This was our second Forester purchased from VanBortel in Victor. Michelle was extremely professional and made the buying process so very pleasant! We will return! More
Satisfied Customer I have purchased two Subaru Imprezas from this dealership. The experience is nothing but smooth. They give you the best price! I did everything onli I have purchased two Subaru Imprezas from this dealership. The experience is nothing but smooth. They give you the best price! I did everything online and was only at the dealership 45 minutes. Signed the papers and talked. I have sent several of my friends to this dealership and they all say the same thing. Why can't all dealerships be like Van Bortel? I have no idea why not. But they should. More
Dan & Elaine G Purchased our 4th Subaru from Cody. We have had exceptional service from Van Bortel.. my first vehicle had a windshield wiper problem. I called the se Purchased our 4th Subaru from Cody. We have had exceptional service from Van Bortel.. my first vehicle had a windshield wiper problem. I called the service center and was told I could get it in within a couple of days. When I told the rep that they were not working and the problem he said we were going to have a storm overnight. He said he knew what the problem was and if I could get there he would have them fixed. I got it in and problem was fixed. Ever forget great service. Cody was great to work with and fits the profile of people working at Van Bortels. Looking forward to our next Subaru More
The best service received at a dealer In the past when I have arrived at dealers, the customer service was good but this dealership has it nailed. First someone greets you, then they set In the past when I have arrived at dealers, the customer service was good but this dealership has it nailed. First someone greets you, then they set you up with a sales rep. Theresa Scott was mine and she was amazing. This is my first Subaru and so far I'm impressed. Theresa asked all the right questions to make sure I was in the right car for me within my affordability and style. The finance team was also super friendly and made sure I received the proper affordable warranties fitting my necessities! Last but not least, they have a delivery team that walks you through all the gadgets in the vehicle and answers every question you could have about it. The options of safety that are offered are exactly what I was looking for and couldn't receive that kind of deal with any other vehicle that I have come across. Not only am I impressed with the staff, the car is perfect for my needs with the style I like!! Thank you Van Bortel Subaru of Victor, Theresa, Shannon & Jessica for being so personable and making this the best experience I have ever had at a dealership! I recommend 100% to ANYONE looking for a long term vehicle with all wheel drive.....this is definitely the place to go!!! More
Easy and Low Pressure The entire process went so smoothly it took out all the stress of buying a new car. Everyone was friendly, helpful, and wanted me to make the best dec The entire process went so smoothly it took out all the stress of buying a new car. Everyone was friendly, helpful, and wanted me to make the best decision for me. The entire experience was pressure free. More
Fantastic! We just bought our second Outback with Theresa. What a wonderful sales person. She’s everything you would want and exactly what you need. She makes th We just bought our second Outback with Theresa. What a wonderful sales person. She’s everything you would want and exactly what you need. She makes the process easy and really cares about you as individuals. We told her we’d see her again in four years. She’s part of why we are loyal Van Bortel Subaru customers. More