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Van Bortel Subaru of Rochester

Rochester, NY

4.8
136 Reviews

4211 West Henrietta Rd

Rochester, NY

14623

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Showing 136 reviews

July 13, 2024

Van Bortel was great to work with - clear, upfront pricing, good communication and no hidden fees or charges. What they said from the first communication was what I paid on my final signing! More

by Kresch5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Zahm and I cannot remember the Finance guys name- it could have been Michael?? All 5 stars tho
June 15, 2024

Very helpful, professional, informative, time efficient, friendly. Will go above & beyond. Overall really great service and experience! More

by jlap42002
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Pies
June 05, 2024

No pressure, honest, friendly, excellent value, accommodating, clean and safe. I've done business with salesman Vince Bovenzi twice and would do so again. Owner Kitty is out on the floor, talking w More

by janetdkrause
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared in finance, Vince Bovenzi, Peter Rosser
May 16, 2024

Van Bortel Subaru came highly recommended from a co-worker that is knowledgeable about cars. Not disappointed! We bought a Forester and then a WRX. We received competitive quotes with no pressure. E More

by scott.gilbert007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Pies
January 31, 2024

My first buying experience with van Bortel was outstanding. Everything was handled remotely, including delivery, without going to the dealership. The sales consultant made sure I had full inform More

by JDLAMB101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pelow
January 31, 2024

Very friendly staff and in a great location! I went to test drive a crosstrek and didn’t expect to buy. I’m now the owner of a crosstrek. Van Bortel took good care of me. More

by rbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Larson
December 25, 2023

Van Bortel Subaru is THE BEST auto dealership I have ever dealt with. Excellent sales people, collection of vehicles. I have purchased 4 Subaru Foresters from Van Bortel and the service I received aft More

by dstodd194
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pelo Sales, Michael Hryhorenko, Peter Rosser
December 24, 2023

competitive pricing ,large selection, very good sales and customer service . Sales representative very transparent in pricing and explanation of fees. would buy from again More

by wilsonlaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Pies , Michael Hryhorenko
November 29, 2023

Very professional, hassle free and never felt rushed to make a decision. Truly felt like I was well taken care of and made car buying easy! More

by sgiord10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Adams
November 01, 2023

The negotiations were friendly and hassle free. The salesman Ben Zahm was very professional and courteous. We have bought cars from Van Bortel before and we will recommend them very strongly. More

by snmeee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benn Zahm
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