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Van Bortel Subaru of Rochester

Rochester, NY

4.8
138 Reviews

4211 West Henrietta Rd

Rochester, NY

14623

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Showing 138 reviews

May 14, 2019

Great place! Love Van Bortle Subaru! It was the easiest transaction we have ever done. Virtually painless! We leased the 2017 Forester online & phone. We picked it More

by Subarufan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Bovenzi
April 15, 2019

Subaru Forester 2019 Nate Chandler was great. No pressure whatsoever. We ordered the vehicle we wanted. Nate kept us informed of delivery date and arrival. I traded a More

by Alyce 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Chandler , Tammy Kelley
April 11, 2019

Our New Forester! Could not be happier with our new Forester! Our salesperson Nate was very knowledgeable and great to work with. Everyone at the dealership was courteo More

by 1stSubaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Chandler , Karin Brown , Tammy Kelley
April 03, 2019

Great Experience! I just leased my 4th Forester from Van Bortel’s Subaru and I was very pleased with the whole experience. My last salesperson had retired and I was ver More

by Grammybrd09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris who participated in the delivery of the car. , Nate Chandler , Michael Hryhorenko
April 02, 2019

Easy transaction We had an easy time at Van Bortel Subaru of Rochester. We were given time to research and decide on car models. Nate was patient with our questions an More

by Aprilw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Chandler , Stefanie Christoff, Karin Brown
March 24, 2019

title Nate was very helpful. He explained things thoroughly, didn't push us into anything we didn't want, and went over the numbers multiple times. We enj More

by JennieBennieBaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Chandler
March 24, 2019

Subaru Family Can’t say enough about everyone at Henrietta Vanbortel Subaru. A fun and no nonsense experience. Thank you Kitty for coming to Henrietta and having a More

by The Pellegrinos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Nate Chandler , Stefanie Christoff, Karin Brown , Peter Rosser
March 23, 2019

Refreshing My experience at Van Bortal Subaru was very respectful. There was excellent customer service and attention to me personally. This was a big purchase f More

by Beth4404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Chandler , Maryanne Marianetti
March 22, 2019

Easy experience It was a pleasure doing business with Nate at Van Bortel. Made the buying experience easy. I am very satisfied with my Forestor. We will recommend in More

by Jewlz57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Chandler , Maryanne Marianetti
March 17, 2019

I am very impressed and happy! This is my first Subaru and I didn't know a lot about them except that they are safe, good in bad weather and attractive. Nate Chandler was such a bi More

by LisaJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cierra was great and walking me through how to operate my new Crosstrek. So helpful and patient with me!, Nate Chandler , Maryanne Marianetti
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