Van Bortel Ford - Service Center

Excellent, timely service. Service people were accommodating, rescheduling my appointment, offering shuttle service and ensured I had a loaner. Craig completed the intake and in Service people were accommodating, rescheduling my appointment, offering shuttle service and ensured I had a loaner. Craig completed the intake and informed me of what the work for the wheel barrings would entail and Kristan worked on acquiring a loaner vehicle . More

Great service! Always customer centric!! Even when it’s busy and that is often!! Service with a smile always!! Always explains service proved in detail. Very satisfi Always customer centric!! Even when it’s busy and that is often!! Service with a smile always!! Always explains service proved in detail. Very satisfied. More

Always a great experience at VanBortel Ford Friendly and knowledgeable staff, always kept me informed of my vehicle. I like it that they inform me of what’s going on with my car. Friendly and knowledgeable staff, always kept me informed of my vehicle. I like it that they inform me of what’s going on with my car. More

Excellent service Thomas Brownyard is ain excellent service advisor, he is friendly, courteous and he answered all my questions and concerns. Ryan Tellier change my oil Thomas Brownyard is ain excellent service advisor, he is friendly, courteous and he answered all my questions and concerns. Ryan Tellier change my oil & filter and serviced my 2018 Ford Focus SE, he did a great job. More

Good Fastlane service I appreciate the service department, and especially Fastlane, at Van Bortel. I trust them, they are professional and very accommodating. The Fastlan I appreciate the service department, and especially Fastlane, at Van Bortel. I trust them, they are professional and very accommodating. The Fastlane manager has always explained things clearly and offered reasonable options - great place. More

Quality work i went in for an oil change. They took care of tire rotation, fluids, etc., and did a thorough inspection. They pointed out that I should replace my t i went in for an oil change. They took care of tire rotation, fluids, etc., and did a thorough inspection. They pointed out that I should replace my tires in a few months. They got me in quickly and treated me with respect, talking me through all my questions. I have been a fan for a while -- Van Bortel has never disappointed me. More

Oil Change and Tire Rotation Tom and his crew provided fast and convenient service. Everyone was very professional and courteous ensuring that I was comfortable while I waited. Pr Tom and his crew provided fast and convenient service. Everyone was very professional and courteous ensuring that I was comfortable while I waited. Price was great and they provided me with a coupon. More

Excellent service, short wait, good coupons This is the best dealership I have ever found, especially with regards to my salesman, Steve Miller. This is the 4th vehicle I have gotten through St This is the best dealership I have ever found, especially with regards to my salesman, Steve Miller. This is the 4th vehicle I have gotten through Steve, and as long as he is there I will never go anywhere else. My wife also just bought a vehicle there, with Steve, and she, too is satisfied. More

Dcf.sjf Always pleasurable to deal with. Service and shuttles delivered as promised and in a timely manner. Consistently adept at meeting schedules and needs. Always pleasurable to deal with. Service and shuttles delivered as promised and in a timely manner. Consistently adept at meeting schedules and needs. Willing to advise us of all or best possible options for service. Thank you. More

Quick lane is not so quick Oil and rotation took one hour as first customer that day. Duration and cost dont balance in anyone’s favor. Somehow, speed up service please Oil and rotation took one hour as first customer that day. Duration and cost dont balance in anyone’s favor. Somehow, speed up service please More