
Valor Auto Group
Junction City, KS
Filter Reviews by Keyword
By Type
Showing 475 reviews
Knowledgeable attentive sales staff I had dropped my truck off at the service department to have some work done. When my wife and dropped in to check if the truck repairs were completed I had dropped my truck off at the service department to have some work done. When my wife and dropped in to check if the truck repairs were completed we popped out front to look at cars and kill some time. We honestly had no intent of purchasing a vehicle at that time. We were surprised by all of the different makes and models they had on the lot. The salesman (Eric McGuire) knew quite a bit of info on each vehicle. He even grabbed an umbrella for my wife and daughter to use as it had started to rain a bit. He then pulled the Jeep we saw into the service bay so we could get out of the weather and take a better look. My daughter and liked the look and feel of the Jeep we were sold. My wife on the other hand not so much. That was until she spoke to the sales manager (Jerry Walsh) who put her at ease and when the numbers on the trade-in came back along with the interest rate that they were able to lock in she was sold as well. She loves her new “to her” Jeep and it’s all because of these 2 men at Dick Edwards More
Dick Edwards The sales people at dick Edwards are friendly well-versed on their product line and go out of the way to help you to get into a new vehicle I would re The sales people at dick Edwards are friendly well-versed on their product line and go out of the way to help you to get into a new vehicle I would recommend dick Edwards to my friends if they're looking for a new car More
Fantastic service Steve is the nest - always thoughtful and honest - i feel he looks out for me as a customer and always gives me the alternatives - i took my f-250 d Steve is the nest - always thoughtful and honest - i feel he looks out for me as a customer and always gives me the alternatives - i took my f-250 dealer for a cruise control problem - they wanted to replace the $2000 computer - steve said aw - never sen that as a solution forbthat - fixed it perfect for $350 - he is great - i always get a fair deal there More
Great and friendly customer service I have dealt with this dealership buying three new vehicles and was treated with great customer service and fair prices and acceptable deals. I also h I have dealt with this dealership buying three new vehicles and was treated with great customer service and fair prices and acceptable deals. I also have worked with the same salesmen Kenny Constable for many years and he has treated my wife and I very well. More
New car Great selection of Ford, the sales team worked very well together. It was a very smooth transition. They made sure to find the best rates and rebates, Great selection of Ford, the sales team worked very well together. It was a very smooth transition. They made sure to find the best rates and rebates, saved a lot of money by the end of the purchase More
Professional staff & a beautiful well kept dealership! I had a great time at Dick Edward. They worked w/ my late schedule & needing a car at that moment w/o any fuss. Everything done in a timely manner; hi I had a great time at Dick Edward. They worked w/ my late schedule & needing a car at that moment w/o any fuss. Everything done in a timely manner; highly recommend to co-workers/friends. More
The Good The Bad and The Ugly The good: sales and finance are some of the most personable people in the business. Super helpful and eager. It is a no pressure environment suited fo The good: sales and finance are some of the most personable people in the business. Super helpful and eager. It is a no pressure environment suited for the best decision making on your purchase. The Bad: While sales and finance were wonderful the Service department lacks a little luster. Given that that part of a dealership is normally busy to the elbows does not excuse proper customer service. Politeness, patience, and attentiveness are something this service department lacks.. To every customer their problem is an interruption in their lives and an inconvenience to have to sit in a dealership all day. Not to mention costly to a monthly budget. A little kindness goes a long way. The Ugly: There is no Ugly. I just had to finish the title. This place is great. Just needs a little buffing on the trunk. More
The most awkward experience ever at a dealership Not a good experience, service dept wanted to charge us $80 to put the seats back in the van. After waiting 1 hour for them to do it Not a good experience, service dept wanted to charge us $80 to put the seats back in the van. After waiting 1 hour for them to do it More
Professional and courteous. Dick Edwards Auto Plaza got us in the exact ride we needed for our family and still kept our payment where we needed it to be. They were polite enough Dick Edwards Auto Plaza got us in the exact ride we needed for our family and still kept our payment where we needed it to be. They were polite enough to let us take our time on our decisions and didn't pressure us into anything we didn't feel would work for us. I highly recommend Dick Edwards Auto Plaza to anyone looking to buy a new or used vehicle. More
Best ever dealship Best salesman I have ever dealt with. Nade buying a car very easy. Robin's was so over priced compared to dick Edward thanks for the great deal Best salesman I have ever dealt with. Nade buying a car very easy. Robin's was so over priced compared to dick Edward thanks for the great deal More