
Valor Auto Group
Junction City, KS
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I am a military service member currently deployed to Afghanistan in support of Operation Enduring Freedom. My wife recently experienced unexpected car problems with our 2011 Kia Sorento while at the po Afghanistan in support of Operation Enduring Freedom. My wife recently experienced unexpected car problems with our 2011 Kia Sorento while at the post office in Junction City. She had the vehicle towed to the service department at Dick Edwards Auto Plaza. She was completely surprised with how well she was treated by the service department. The staff went above and beyond for her. Realizing that she had to get back home before our two young sons arrived from school, they expeditiously explained the issues with our vehicle and immediately had the shuttle service take her back home free of charge. The staff called my wife later that day and explained that they would have to keep the vehicle longer than expected. They didn't have the part in store at the moment, but would over night the part needed. She explained that we were a one car family and that she needed a vehicle for doctors appointments and take our boys to and from school. They understood completely and had the shuttle service pick her and up and take her to the rental car facility. Our insurance doesn't cover the cost of a rental for this type of issue. Dick Edwards gladly paid for the expense for the rental car. Wow, is all I can say. It is so nice to see the support that military spouses receive while their loved ones are deployed. I can't say enough kind words about the staff at the service department at Dick Edwards Auto Plaza. They definitely went above and beyond for my wife. I can't begin to Thank them enough. I definitely, 100%, recommend the service department to anyone... More
We had a friendly honest experience and got a great car at the right price. Thanks to the whole staff for taking the time to answers all our questions and make it all go smoothly. at the right price. Thanks to the whole staff for taking the time to answers all our questions and make it all go smoothly. More
Cliff Howard provided exceptional customer service to me as I bought my 2011 Lincoln MKX. I have actually brought my last 3-4 vehicles from Cliff and would not have it any other way. as I bought my 2011 Lincoln MKX. I have actually brought my last 3-4 vehicles from Cliff and would not have it any other way. More
We purchased our new Kia Optima at Dick Edwards in Junction City because we have always had great sales and service from them when Mr. Pratt was there before. When we heard he was back my husband cou Junction City because we have always had great sales and service from them when Mr. Pratt was there before. When we heard he was back my husband could not wait to see him as we had been looking and could not find or get the deal we wanted from any of the dealers in Manhattan or Topeka. Well sure enough we purchased a beautiful car and are very happy customers. Thank you Dick Edwards Automotive More
I went to Dick Edwards car dealer in Junction City, Ks. I went to Dick Edwards car dealer in Junction City, Ks. I did buy a used Ford Fusion, and everyone was very helpful, especially Dawn. I had to go ba I went to Dick Edwards car dealer in Junction City, Ks. I did buy a used Ford Fusion, and everyone was very helpful, especially Dawn. I had to go back less than two weeks from buying the car, because the tires on the car were defective. So they went to check to see if they had those tires in stock. So I will have brand new tires, and they didn't even give me any problems, they ordered the tires and I have to go back and get my new tires. Dawn and Tom were very polite and friendly. I would defaintly recommend this dealer ship to all my friends. More