Valor Auto Group

Fantastic Sevice Dept.!! I wanted to pass along how very impressed I am with your service dept. My serpentine belt broke on my F150 while in route from Topeka to JC. I calle I wanted to pass along how very impressed I am with your service dept. My serpentine belt broke on my F150 while in route from Topeka to JC. I called at 5:30 from the tow truck and told the service dept. I was headed their way. They said they closed at 6:00 but would see what they could do. I walked in at 5:50 they immediately got on the phone to locate a belt. They could have very easily told me it was too late to try to do anything last night. But, the belt was delivered, they stayed late, and I was back on my way home to Topeka by 7:00. I did not get any names, but I believe the service manager a mechanic, and an adviser were all involved. I would like you to recognize these individuals. They even asked if I cared if they cleaned their floor. I have owned my F150 for 14 years, and will be trading for a newer one soon. I will likely come from Topeka to your location in JC due to this experience I had last night. Please recognize your service dept. They were the best. I was not expecting that treatment so close to your closing time and I sure appreciated it! More

Absolutely Amazing My husband and I recently bought a 2015 Ford Fiesta from Dick Edwards. We were so impressed with the amazing atmosphere, kindness, professionalism, an My husband and I recently bought a 2015 Ford Fiesta from Dick Edwards. We were so impressed with the amazing atmosphere, kindness, professionalism, and respectfulness all the employees showed. Maria was a wonderful sales woman and was very pleasant to work with. I defiantly recommend Dick Edward's and we will be back in the future. More

All around fantastic experience. Cant say enough good things about this dealership. Super friendly sales. Really worked with me to get me into the vehicle I wanted. Professional servi Cant say enough good things about this dealership. Super friendly sales. Really worked with me to get me into the vehicle I wanted. Professional service, cleaned the truck up in a timely fashion. Drove the vehicle to me after it was ready. Shocked at how easy it was to make a deal. If I wanted to buy another vehicle, this would be my first stop even though I live in Manhattan. More

typical car buying Interesting experience. Though the salesperson, Dawn, was a delight to work with, I felt the sales manager/finance guy, Rick, was overly pushy, vague Interesting experience. Though the salesperson, Dawn, was a delight to work with, I felt the sales manager/finance guy, Rick, was overly pushy, vague with information, and impersonal. This didn't stop with the actual purchase date; as, he failed to get me all of my copies of the finance and purchase paperwork on two additional trips to the dealership to finalize this purchase. Be sure to check over the vehicle thoroughly - mine had wipers that were literally falling off the 'blades'. Though, I will say, having them fix those minor things before leaving was no issue at all! And the service section was a pleasure to work with - both at purchase time, and at my first oil change. Over all, it was a typical car-buying experience. I did not enjoy any of my interactions with Rick; however, the sales person and service department were good. I did leave with a car that I am in love with (still...4 months later), and with a very reasonable deal. But I will warn, that they ask you to fill out these reasons before leaving their showroom, so the reactions are a little biased. ;-) More

Absolutely wonderful! My husband and I recently purchased a 2014 Dodge Avenger SXT from Dick Edwards, and were completely blown away at not only the aesthetics of the deale My husband and I recently purchased a 2014 Dodge Avenger SXT from Dick Edwards, and were completely blown away at not only the aesthetics of the dealership, but also the friendliness and professionalism of the staff, as well as their ability to understand individual circumstances. Angel Rose was absolutely wonderful to work with, and we'd recommend not only her as a salesperson but the dealership as a whole. WONDERFUL experience Thank you, Dick Edwards! We LOVE the car! More

Our experience at Dick Edward's exceeded our expectations and has changed our entire outlook on what a car shopping experience should be. Cliff Howard worked with us patiently and was very knowl expectations and has changed our entire outlook on what a car shopping experience should be. Cliff Howard worked with us patiently and was very knowledgeable. We wouldn't be in our new car without him. I can't wait to refer friends, and change their opinion on what a car buying experience should be as well! Even after the sale we have been treated like royalty. We had one discrepancy with our vehicle a couple of days after purchase, brought it back to the dealership and they handled it with no questions asked. We will definitely be purchasing our next vehicle through them down the road. More

Dawn was very helpful with looking up a replacement vehicle for my Dodge Dart which came with no air conditioning or power locks. She was able to successfully find a new Dodge Dart that matched my spec vehicle for my Dodge Dart which came with no air conditioning or power locks. She was able to successfully find a new Dodge Dart that matched my specifications and facilitated delivery the same day that I came in. More