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Valor Auto Group

Junction City, KS

4.5
471 Reviews

1825 Goldenbelt Blvd

Junction City, KS

66441

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Showing 471 reviews

June 11, 2015

Exactly what car buying should be The sales staff (Rocky) listened to exactly what I wanted. He paid attention to the features, style, and price range that I was looking for, managing More

by jamie_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 12, 2015 -

Valor Auto Group responded

Jamie, it was a pleasure to read about your recent purchase experience. Congratulations on your new car! Rocky is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied Dick Edwards Auto Plaza Inc customer. We appreciate your business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Rod Pratt, GM.

June 07, 2015

Great experience The sales team are down to earth and don't come off as "gimmicky" as I have seen before . We knew what we wanted and Dawn made sure we left happy and More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn McElligott
Jun 08, 2015 -

Valor Auto Group responded

Thanks for the great review! Customer satisfaction is our top priority, and we're happy to hear that your car-buying experience with us was so positive! I hope that you are enjoying your new car! We appreciate your business and look forward to serving you again! Best regards, Rod Pratt, GM.

May 27, 2015

Great friendly people Was t really looking to buy a car but couldn't resist the deals and the people. More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2015 -

Valor Auto Group responded

Fred, we are so glad to hear that we were able to help make your car buying experience a good one. We love hearing about customers coming on the lot with no intention to buy, and ended up with a car the same day! Thank you for your kind words and we hope that you are enjoying your new car! Best regards, Rod Pratt, GM.

May 25, 2015

exactly what I wanted Everyone there helped me find exactly what I wanted in my new truck. And worked with me for days to purchase on my terms. The customer service is beyo More

by FordsOnly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 26, 2015 -

Valor Auto Group responded

Thanks so much for the nice review and congrats on your new truck! We really appreciate this feedback and I'll be certain to share your compliments. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Thank you for your business and we look forward to seeing you again in the future! Best regards, Rod Pratt, GM.

May 13, 2015

Salesman and Sales Manager were extremely helpful. The Sales staff were extremely helpful. I felt they went beyond what is expected of them to do for customer service. No one tried to push any vehicle More

by TimLamb34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Miller
May 14, 2015 -

Valor Auto Group responded

Tim, feedback like this is always appreciated! Thank you for stopping by to write this positive review! Our team strives to provide an "above and beyond" level of service, and it's always rewarding to hear when we have succeeded at this. Thank you for your business and look forward to serving you again! Best regards, Rod Pratt, GM.

April 14, 2015

Awesome Buying Experience! I found the car I was looking for. The day I went to check it out, someone else was in the process of buying. They didn't get to buy it, so Rocky Robi More

by OB04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2015 -

Valor Auto Group responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Rocky was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Rod Pratt GM

April 10, 2015

Twice as Happy We are very pleased with the experience we had at Dick Edwards in Junction City today. The sales rep Dawn made it more of a friendly, and fun experien More

by Smith2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn McElligott
Apr 21, 2015 -

Valor Auto Group responded

What an enjoyable review to read, Smith! It is reassuring to know that Dawn provided you with a hassle-free and welcoming shopping experience. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Best, Rod Pratt GM

April 05, 2015

Overall excellent experience. No pressure. No pressure sales. Making sure you get the car that's right for you is more important than making money. (Which is hard to find near a military post) More

by Sagster645
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Miller
Apr 21, 2015 -

Valor Auto Group responded

Thank you for taking the time to write about your experience. It is magnificent to know that our team was able to provide you with the pressure-free and knowledgeable service that Dick Edwards Auto Plaza is known for. Thank you for your recommendation as well. Please feel free to call or stop by if there is anything else we can do to help you. Best, Rod Pratt GM

April 04, 2015

More than Just a Dealershp. From the moment I waked in our sales assosiate was extreamly helful, patient and never gave up on us. They understood our needs and desires and even More

by markmedd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2015 -

Valor Auto Group responded

Your fantastic review was quite a refreshing read, Mark! Congratulations on your new vehicle. I am sure you are continuing to enjoy it. I am happy that Rocky and our team provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Dick Edwards Auto Plaza. Best, Rod Pratt GM

April 04, 2015

Great buy I had looked at a few other dealerships before I came here, but I was not as confident with purchasing from them as I was when I went to Dick Edwards. More

by ccarter3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2015 -

Valor Auto Group responded

Congratulations on your new vehicle! Alex is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. If you need anything else in the future, please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Rod Pratt GM

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