Valor Auto Group
Junction City, KS
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LONGEST WAIT TIME EVER First of all. I mad an appt a week out to get my truck looked at. The check engine light was on and I wanted them to check it out and see why. They ca First of all. I mad an appt a week out to get my truck looked at. The check engine light was on and I wanted them to check it out and see why. They called me the night before my appt to reschedule because they had another trucks engine to replace and wouldn't have time for me. I wasn't happy about that but I rescheduled. I made my appt for 9am. It's now 2:15 pm and I'm still sitting in the waiting room. The have no respect for anyone else's time. Horrible service. More
Exactly what car buying should be The sales staff (Rocky) listened to exactly what I wanted. He paid attention to the features, style, and price range that I was looking for, managing The sales staff (Rocky) listened to exactly what I wanted. He paid attention to the features, style, and price range that I was looking for, managing to show a variety of options without the pushiness that you so often find at other places. Knowledgeable, friendly, and an amazing work ethic thru the entire process. In the end he managed to get me exactly what I wanted on terms that I was more than happy with. More
Great experience The sales team are down to earth and don't come off as "gimmicky" as I have seen before . We knew what we wanted and Dawn made sure we left happy and The sales team are down to earth and don't come off as "gimmicky" as I have seen before . We knew what we wanted and Dawn made sure we left happy and confident customers . We have bought cars in sevetal states and this is one of our better ,if not best , experiences . Thank you Dawn and Dick Edwards Auto Plaza . More
exactly what I wanted Everyone there helped me find exactly what I wanted in my new truck. And worked with me for days to purchase on my terms. The customer service is beyo Everyone there helped me find exactly what I wanted in my new truck. And worked with me for days to purchase on my terms. The customer service is beyond any dealership I have ever seen before. I would absolutely recommend buying from here More
Salesman and Sales Manager were extremely helpful. The Sales staff were extremely helpful. I felt they went beyond what is expected of them to do for customer service. No one tried to push any vehicle The Sales staff were extremely helpful. I felt they went beyond what is expected of them to do for customer service. No one tried to push any vehicle choices on me, or try to get me to buy something I was not interested in. More
Awesome Buying Experience! I found the car I was looking for. The day I went to check it out, someone else was in the process of buying. They didn't get to buy it, so Rocky Robi I found the car I was looking for. The day I went to check it out, someone else was in the process of buying. They didn't get to buy it, so Rocky Robinson gave me a call and I was there the next day to buy. He was very helpful in the car buying experience! If my family were in need of another vehicle, he'd be the first person I'd talk to. More
Twice as Happy We are very pleased with the experience we had at Dick Edwards in Junction City today. The sales rep Dawn made it more of a friendly, and fun experien We are very pleased with the experience we had at Dick Edwards in Junction City today. The sales rep Dawn made it more of a friendly, and fun experience. She wasn't pushy and she didn't try to get us to buy something we didn't want. She allowed for us to tell her what we wanted, and she directed us to only those vehicles. The over all experience was great! Now we are the happy owners of 2 Ford Fusions which, make us twice as happy :)! More
Overall excellent experience. No pressure. No pressure sales. Making sure you get the car that's right for you is more important than making money. (Which is hard to find near a military post) No pressure sales. Making sure you get the car that's right for you is more important than making money. (Which is hard to find near a military post) They give you honest facts with no tricks. Highly recommend Dick Edwards. More
More than Just a Dealershp. From the moment I waked in our sales assosiate was extreamly helful, patient and never gave up on us. They understood our needs and desires and even From the moment I waked in our sales assosiate was extreamly helful, patient and never gave up on us. They understood our needs and desires and even worked with out budget to get my dream car. I was there with my 2 kids that they kept entertined the whole time. Rocky took his time explaining in detail every car we checked out and even stood after hours to work with us. We never felt pressured. More