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Valor Auto Group

Junction City, KS

4.4
476 Reviews

1825 Goldenbelt Blvd

Junction City, KS

66441

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Showing 476 reviews

March 27, 2016

Have had a very enjoyable experience. Have had a relationship with this salesman at Dick Edwards for probably 29 years, more time than he has been a car salesman anywhere. Wherever he has More

by garten5367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Roberts Finance Manager, Kenny Constable
March 12, 2016

Best car buying experience I have ever had. Everyone was very professional. The lot was very well organized as well as inside. I have not purchased a vehicle in 7 years. David was very helpful d More

by Luke29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Miller, Clifford Howard, David Blacketer
March 12, 2016

Up front dealing John Lehr and Todd Hafer made dealing easy and stress free. They called me to see what information I needed ,and did what I asked of them . They went More

by tcv741
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lehr , Todd Hafer
February 21, 2016

Traded in for fuel economy Jenny And Thomas at Dick Edwards Auto Plaza in JC were the most helpful and kind individuals my husband and I have ever had the pleasure to meet. It's More

by andrea1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Teneyck, Thomas Miller, Jenny Teneyck
February 03, 2016

Kenny Constable -- Honest Guy If you want a positive car buying experience with a straight shooter, go see Kenny @ Dick Edwards in JC. Throughout the buying experience, Kenny was More

by Tyler Lewison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Constable
December 07, 2015

Everything was perfect! After looking around all over the region for a used Honda Odyssey, I found the right one at Dick Edwards. There were plenty of others, but in terms of More

by wmvpdc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Pratt
Dec 09, 2015 -

Valor Auto Group responded

Thank you and congratulations on your purchase! We're excited to hear that Alex took care of you! He is a great asset and we’re thankful to have him on our team. If there is anything more we can do please come back and see us again any time! Take care. Best, Rod Pratt- GM

November 27, 2015

Terrible Service Still I took in my 08 Escape for bad ignition,now i get it back my left blinker will not shut off. Also my rear window washer comes on when wiper is on. The More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager
Dec 13, 2015 -

Valor Auto Group responded

We appreciate your feedback, Mike. I would love to be able to speak with you regarding your vehicle and make this right with you. Please contact me at your earliest convenience. Your satisfaction is extremely important to me and our company. I Hope to hear from you soon. Sincerely, Rod Pratt-GM rgpratt@dickedwardsauto.com

November 24, 2015

Horrible Service Department and Staff By far one of the worst service department and staff I have ever encountered. They make assumption on what's wrong with your vehicle instead of doing More

by Monique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angelina Randall
Dec 09, 2015 -

Valor Auto Group responded

Monique, we appreciate your feedback. I would greatly appreciate if you can contact me to help me understand the situation. I'd like to help repair your relationship with our team and create a better experience in the future. I hope to hear from you soon. Sincerely, Rod Pratt- GM, rgpratt@dickedwardsauto.com

November 14, 2015

dealer review I had a great experience at Dick Edwards and would definitely recommend them to anyone. They got me a great deal on the vehicle I wanted. The staff wa More

by megan87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Pratt
Dec 07, 2015 -

Valor Auto Group responded

Thank you for taking the time to share your experience with us, Megan! The goal of the Dick Edwards Auto Plaza team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Kind regards, Rod Pratt, GM, rgpratt@dickedwardsauto.com

November 11, 2015

Great customer service! We came in looking for a newer minivan to replace our older one. Alex did a great job listening to our needs and getting us a deal that was within ou More

by VictorAcevedo25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 07, 2015 -

Valor Auto Group responded

Hello Victor, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alex was there to provide you with such exceptional service! Thank you again and congratulations on your new Dodge! Please let us know if there's any other way we can be of assistance. Kind regards, Rod Pratt, GM, rgpratt@dickedwardsauto.com

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