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Valor Auto Group
Junction City, KS
472 Reviews
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Showing 472 reviews
May 21, 2018
Gabe and relaxing technician Lied to me. Called my wife right after Gabe showed panic as though he knew he was doing something wrong and told me “I told your wife to call when sh Lied to me. Called my wife right after Gabe showed panic as though he knew he was doing something wrong and told me “I told your wife to call when she was on her way so I could have the truck ready” This is never something you do as a mechanic, or salesman for an auto mechanic.. you actually finish the work and pull truck off lift or out of bay and call customer because you don’t work as fast as I manage to drive. I manage to drive when the work is done. Also a terrible experience, a footprint not belonging to me or my wife, knowing because neither of us ever put our feet up there. The seat laid all the way back, which means someone actually sat there through about 30 seconds of laying it back because it’s electric.. you don’t accidentally lay a seat all the way back and accidentally contort your body to place your foot on the dash while replacing the internal air filter. The work we requested to be done, apparently we paid for an unbroken part!! The grinding is still there and the part said to have been replaced was in working condition. Unprofessional and unacceptable. We will not return nor will we ever send any business to this location. When I call in to speak to him he continues to pretend he can’t hear me because of a static noise in the vehicle from Bluetooth. Decided to test the static noise, wife drove away, called and could hear her over static, however I never got the desire to grow impatient over the simple static noise. More
by Caja0416
Verified CustomerEmployees Worked With
The guy with white mustache(mechanic) (KFC guy).. very nice guy, Gabe Elliott
May 18, 2018
Quick and Dependable As a single car owner, when my vehicle had problems this wee, Dick. Edwards was there for me. I dropped my car off the night before WITHOUT an appoint As a single car owner, when my vehicle had problems this wee, Dick. Edwards was there for me. I dropped my car off the night before WITHOUT an appointment. The staff in the service department had my vehicle up and ready to reliably hit the road before the end of the day. The staff were polite, informative and kept me abreast of what needed done. Kudos!!! Definitely a repeat customer!!! More
by CHRISTINEJSTEWART
Employees Worked With
Cashier , Steve Lindsey
May 18, 2018
Quality and fast service I bring all of my cars to Dick Edwards and the service is always great. The prices are reasonable and the staff are very nice and helpful I bring all of my cars to Dick Edwards and the service is always great. The prices are reasonable and the staff are very nice and helpful More
by JDD101446
Employees Worked With
Steve Lindsey
May 18, 2018
Service Great service very dependable. I would recommend this dealership to anyone. Price is great as well. They ensure the customer gets the best work for th Great service very dependable. I would recommend this dealership to anyone. Price is great as well. They ensure the customer gets the best work for there money. More
by RAYBENEKIN
Employees Worked With
Dawn McElligott, Steve Nitschke, Gabe Elliott, Steve Lindsey
May 18, 2018
No issues, friendly service Called and got friendly staff, worked out to drop off next morning and called as soon as done. They fit me in when my schedule needed it. Called and got friendly staff, worked out to drop off next morning and called as soon as done. They fit me in when my schedule needed it. More
by RUTTINNSTRUTTIN
Employees Worked With
Check out lady that I paid was nice also., Gabe Elliott, Steve Lindsey
May 14, 2018
You guys do a great job whenever I am in there. Keep it up Been going to you guys for years. Will keep going to you. You all helped me get into a newer car, an I'll bring it to you for full services. Ty all vm Been going to you guys for years. Will keep going to you. You all helped me get into a newer car, an I'll bring it to you for full services. Ty all vm. More
by ADDITEM2001
Employees Worked With
Dawn McElligott, Gabe Elliott, Steve Lindsey
May 14, 2018
Outstanding service Their willingness to give me the quote and be patient enough to let me make the arrangements to get the money together to fix it but most of all I lik Their willingness to give me the quote and be patient enough to let me make the arrangements to get the money together to fix it but most of all I like their service of picking me up so promptly when my car was ready not having to bother anyone for a ride very very nice More
by DAWNSVARGAs
Employees Worked With
Gabe Elliott, Steve Lindsey
May 10, 2018
Best dealership around They are easy going and got me the price range I wanted great place and people I would recommend to anybody. They treat there customer like a family They are easy going and got me the price range I wanted great place and people I would recommend to anybody. They treat there customer like a family More
by CODIELAVERY96
Employees Worked With
Julia Coleman, Gabe Elliott
May 10, 2018
Great service as always! I always get a call before they proceed with repairs. They let me know what the problem is and estimate of cost. I haven't had to make a return visit I always get a call before they proceed with repairs. They let me know what the problem is and estimate of cost. I haven't had to make a return visit for the same problem. More
by Cheryl Underhill
Employees Worked With
Gabe Elliott
May 09, 2018
Fantastic experience Top notch service purchasing my car from Dick Edwards; I had given them what I was looking for and my budget and they were able to find the perfect m Top notch service purchasing my car from Dick Edwards; I had given them what I was looking for and my budget and they were able to find the perfect match for me. Everyone I worked with went above and beyond to make sure I was 110% satisfied with my Ford Edge and I’m so glad I took the time to work with them. Highly recommend them. More
by AMY.THORNBURROW
Employees Worked With
Steve Nitschke, Deanna Nitschke, Matus Jancovic
