Valley Sales Of Hutchinson
Hutchinson, MN
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Now known as Olsen Chevorlet When a dealer states, “we don’t haggle,” and a sales representative asserts, “we don’t get paid by commission,” this should be regarded as a significant red flag—an age-ol “we don’t haggle,” and a sales representative asserts, “we don’t get paid by commission,” this should be regarded as a significant red flag—an age-old misrepresentation. I traveled over an hour and a half to spend three hours at the dealership. Despite working with the on-site manager, Ben was unable to finalize the transaction, claiming he needed to consult with his superior. He assured me he would follow up by the end of the day. However, I reached out to the sales representative multiple times that evening, as I had not received any communication, and they appeared annoyed by my inquiries. Furthermore, Tim attempted to retract concessions that had already been negotiated. More
STAY AWAY - Watch out for the BAIT and SWITCH, they gave us a range on our trade in before driving 3 hours and then offered us $8,000 less than the lowest end of the range for our trade in, that is in good us a range on our trade in before driving 3 hours and then offered us $8,000 less than the lowest end of the range for our trade in, that is in good condition. That was after us sitting there for close to an hour and half. When asked why the difference, the sales manager coward wouldn't answer why. I guess they figured we would be committed after a 6 hr round trip drive....NOPE! More
WONDERFUL CUSTOMER SERVICE Not only did they get us into a brand new vehicle but they also were able to locate a bank that may be able to help us refinance and lower my payments Not only did they get us into a brand new vehicle but they also were able to locate a bank that may be able to help us refinance and lower my payments on a different vehicle. I will recommend them and we will return in the future. More
Service air bag Air bag service light came on, was told bumper to bumper should take care of this.. was charged $97.92 to change a fuse. When I questioned the price Air bag service light came on, was told bumper to bumper should take care of this.. was charged $97.92 to change a fuse. When I questioned the price I was told he gave me the Wednesday discount of 10% off (laughing) . 4th new auto purchased at this dealer, and the last! Customer service should be more than a lie and a laugh! More