![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Valley Nissan of Staunton
Staunton, VA
![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/question-orange.png)
Filter Reviews by Keyword
By Type
772 Reviews of Valley Nissan of Staunton
The best dealership I have ever visited Everyone made my car buying experience a great one and I will be back for another one soon. They treat u like family not just a commission. Everyone made my car buying experience a great one and I will be back for another one soon. They treat u like family not just a commission. More
Second Vehicle Purchase in 6 Months After purchasing a new 2016 Nissan Versa 6 months ago, i was in the market for a second used car. I spent days searching various Apps and other listin After purchasing a new 2016 Nissan Versa 6 months ago, i was in the market for a second used car. I spent days searching various Apps and other listings which resulted in no success and a lot if frustration. Since I received such great service from Valley Nissan, and since Tabatha was so helpful in the purchase of the new Versa, I decided to contact Tabatha for assistance once again. Within 2 hours she helped me in selecting a car within the budget that i had, and a car that I am really enjoying. Tabatha is a wonderful sales associate who carefully listens to the customers needs and desires in a vehicle, and does everything possible to assist the customer in the selection of a vehicle that fulfils those needs and desires. All without pressure of any kind. She is a tremendous asset to the sales team at Valley Nissan, and I highly recommend Tabatha to anyone who is in the market for a new or previously owned vehicle. She's the best. More
All you want in a car buying experience Everyone made us feel at home- accommodated us in every way . Tabatha Hummel was very knowledgable and also made the whole experience low stress, and, Everyone made us feel at home- accommodated us in every way . Tabatha Hummel was very knowledgable and also made the whole experience low stress, and, well, FUN! Would recommend to anyone. ASK FOR TABATHA! More
Just yes So this was my first time buying a car and to put it lightly, I was absolutely terrified. However, all of the employees that helped me through this ma So this was my first time buying a car and to put it lightly, I was absolutely terrified. However, all of the employees that helped me through this made my experience very enjoyable. More
They are a great dealership and sells people Tabatha Hummel is a nice lady and really helped me with my situation and the rest of the staff are great too i would recommend this dealership Tabatha Hummel is a nice lady and really helped me with my situation and the rest of the staff are great too i would recommend this dealership More
Rewarding Buying Experience in More Than One Way! Zach and Ben went out of their way to get us in the vehicle we wanted. Have not felt as comfortable in a dealership as we did at Valley Nissan. Did n Zach and Ben went out of their way to get us in the vehicle we wanted. Have not felt as comfortable in a dealership as we did at Valley Nissan. Did not fell we were ever getting the traditional song and dance or high pressure routine to sell us the vehicle. Would have no problem sending friends to Zach or Ben for a vehicle. Thanks guys! More
Will help get you the best deal They go out of there way to help you. Tabitha and Thomas did an awesome job for me.I would recommend them . Stop by and see what they can do for you t They go out of there way to help you. Tabitha and Thomas did an awesome job for me.I would recommend them . Stop by and see what they can do for you too! More
"The Service Dept. will Rob You – Buyer Beware!" We dropped our car off for a simple state inspection and engine oil change. What we got was additional work performed that was not discussed and We dropped our car off for a simple state inspection and engine oil change. What we got was additional work performed that was not discussed and the bill for the work. I went so far to make a formal complaint to the Dealer, they said they would look into the issue and get back to me. Well, 2 weeks later and I still haven’t receive a phone call. If you read other comments made by consumers, what happened to me seems to be this Dealers MO. Take my advice, don’t take your car here for service!!! How they can have any rating other than a single star is beyond me. More
best In The Area For starters I am so glad I called Tabitha back. I submitted an online inquiry about buying a car leaning more towards the used side. I had a set For starters I am so glad I called Tabitha back. I submitted an online inquiry about buying a car leaning more towards the used side. I had a set amount I just refused to pay for a care note. When Tabitha called she was so bubbly and excited and immediately gives you the feeling that you are talking to someone who wants to actually get you into a car. I had never had a car payment, opting to just buy a used car from private sellers in the past but this time around I just did not have the time to wait and save up to pay thousands out at one time. When I walked through the doors for my appointment I got an immediate sense of a family like atmosphere. I went in thinking this would be like every other experience where I waste 2 or more hours waiting around to be told there's nothing they can do for me today, within the first 30 minutes Tabitha asked me what payments Was comfortable with and down payment I was working with and the staff worked magic to find me a car that didn't stray from my comfort zone. Not only did they get me the payments I was wanting they worked their butts off to get me a down payment that was feasible in order for me to leave in a brand new car. Ben made sure the payments were in my range and didn't try to push anything more expensive at me. He took my price point and worked around only that. The only place I've been too that doesn't try to just sell the most expensive car but actually care about what the customer can afford and try to give them the best without trying to push them into payments that they simply can't sustain. Lesley handled the paperwork with swift diligence and even saved me the hassle of having to wait at DMV for tags and registration. He even goes the extra mile to try to save you money on car insurance as insuring a brand new car can be a bit pricey as well. He gives you the facts and keeps it real. He definitely covers all the everything and answers all your questions, he doesn't just throw you a textbook response to get you out of there. I can honestly say going into this I had really no expectations other than to look at cars I couldn't afford and be on my way, but they made me a believer that some car dealers not only really want to not just get you into a reliable car but they also want you to have realistic payments for your lifestyle and the bang for your buck. The first dealership and probably only dealership in this area that really takes pride in doing an exceptional FOR the customer. If you are in need of a car and are shopping around, do yourself a favor and don't waste your time going anywhere other than valley Nissan in Staunton. They will get you into a car even when you think it's impossible for you. So grateful for the Valley Nissan Family. More
If you want a straight deal, don't bother We were interested in a Nissan truck. Sat for over 45 minutes waiting for a price. The salesman came back with the LIST PRICE and a trade-in offer tha We were interested in a Nissan truck. Sat for over 45 minutes waiting for a price. The salesman came back with the LIST PRICE and a trade-in offer that was over $1300 below all KBB, Edmunds, etc estimates. Dealer NOT interested in being straight forward. When we got up to walk out, the salesman wanted us to wait longer..."maybe I can get a better price..." They were clearly more interested in playing games than in doing business. Was the second time this had happened to us at this dealership. This time, we left Nissan and bought a Toyota. Last time we were interested in a Subaru but went across the street and bought a VW. Do not wast my time. More