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82 Reviews of Valley Motor City - Service Center
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September 16, 2024
My service tech Z was friendly, helpful and thorough. He explained the service and made recommendations without being pushy. He explained the service and made recommendations without being pushy. More
by dpietrick22
Employees Worked With
September 10, 2024
The service staff at Valley Motor city is always professional, honest and caring to my service needs. I’m usually in and out in under the time they tell me it will be done. Bought many vehicles from professional, honest and caring to my service needs. I’m usually in and out in under the time they tell me it will be done. Bought many vehicles from this dealership and they are hands down for me the best in town. More
by TkTundra
September 09, 2024
Always satisfied with the service of my vehicle at this location, it’s actually the only place I’ve been taking my vehicle for the last two years or more I’m sure location, it’s actually the only place I’ve been taking my vehicle for the last two years or more I’m sure More
by Chiffonsince1978
Employees Worked With
September 05, 2024
I bought my rt charger on 4/40 Greg was my salesman, i took the car in for service on 9/4 for its first oil change @7500 miles, Besty handled my requests and was very pleasant to deal with, everyone here took the car in for service on 9/4 for its first oil change @7500 miles, Besty handled my requests and was very pleasant to deal with, everyone here is very nice to date ✌️ More
by edjschenk
September 05, 2024
All good except I think it’s xx that they now charge 3% ( or however much)if you use a credit card. It’s shady and I’m re-evaluating where to take my business. or however much)if you use a credit card. It’s shady and I’m re-evaluating where to take my business. More
by I like my points
Employees Worked With
Idont knownames
September 03, 2024
Besty is straightforward to work with and knows how to make your problem seem simple. She will be honest and work with you to resolve the issue while making you feel at ease. make your problem seem simple. She will be honest and work with you to resolve the issue while making you feel at ease. More
by msdiane
Employees Worked With
August 05, 2024
When your car breaks down go see Zyan in service. 5 stars. Best of the Best. I broke down on West side of Akron and he is my hero. He got me in right away. Phenomenal customer service. 5 stars. Best of the Best. I broke down on West side of Akron and he is my hero. He got me in right away. Phenomenal customer service. More
by reneejserino
Employees Worked With
Zyan, Pete Syntax
August 25, 2023
Bought a new 15 Wrangler Willys Edition in 8/15. Had the stereo replaced twice. That's 3 stereos in this Jeep. About 1 1/2 years ago the stereo went out again. Finally got it in today. Was quoted $7 Had the stereo replaced twice. That's 3 stereos in this Jeep. About 1 1/2 years ago the stereo went out again. Finally got it in today. Was quoted $79.95 with tax. Got there at 8:30 am. Waited 15 minutes and a guy came out to take the Jeep. He pulled it around back. 10 minutes later I went in back and it was still there. 5 minutes later it was gone. Walked in and looked in the garage and it wasn't in sight. Walked back out front and there it was. Service writer stopped me and said that the problem was internal and I needed a new stereo. 4 new stereos in 7 1/2 years?? My bill was $91.81 after my $79.95 qoute. They added a shop fee. The Jeep never touched the garage floor. And clean up was the other charge. What did he clean up? I took the floor mat and the mirror tag out when I got in it to leave. All the tech did was turn on the stereo and eject and push the CD back in. He took nothing apart. I think I need to go public with this. I am in a local Wrangler group that meets for dinner once every 2 weeks. None of them will be shopping there. Don't get me wrong. Falls Motor City was NO better. Should have been $20 max for the work or lack of work the did. I nor my friends or family won't be back. More
by DrDanOBGYN
Employees Worked With
Kristy the service writer and don't know the tech.
June 09, 2023
Betsy was my Service representative today, she was very professional. Great experience, highly recommend this dealership. professional. Great experience, highly recommend this dealership. More
by ohiopeterson
Employees Worked With
