Valley Motor City
Cuyahoga Falls, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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He really helped me out greatly with financing and all the technicalities of owning my new Jeep Compass. He was very friendly and explained everything in an "easy-to-understand" way and made me feel comfo the technicalities of owning my new Jeep Compass. He was very friendly and explained everything in an "easy-to-understand" way and made me feel comfortable about my purchase. He worked with the bank to get me a great financing rate and also helped me get a great deal for a servicing plan. This made me feel secure about my purchase and that I was making a good investment rather than just a standard purchase. I will definitely recommend this car dealership to my friends as they have made the car buying experience easy, friendly, and great! More
Our experience working with Greg was really great. This was our first time buying a car out of State, sight unseen. We looked at the pics posted on their website and Greg gave us a detailed description and was our first time buying a car out of State, sight unseen. We looked at the pics posted on their website and Greg gave us a detailed description and evaluation of the vehicle. He was spot on. We then had the adventure of finding an auto transporter. Greg helped us find a reliable outfit that was prompt and efficient. He guided us through the entire experience. He stayed on top of our purchase from the point of initial contact through delivery. He even communicated with us on his days off. He was honest, courteous and very helpful; he made us feel like family. I would not hesitate to recommended this dealership and this salesman. Greg Mordew made this buying experience a pleasant one. I would definitely purchase from him again. We consider him a friend. More
We arrived around shortly after 8pm and Scott Jacob, Bobby Cruse and the Sales Manager who was there that night all stayed late to make the deal. Given the time constraints we didn't have time for a Bobby Cruse and the Sales Manager who was there that night all stayed late to make the deal. Given the time constraints we didn't have time for a detailed review of the vehicle features, etc. which would have given us more information on the vehicle; but we are learning as we go. Very happy with the purchase to-date More
I recently purchased a new and a used car from Paul LaScola. I bought my new car first from Paul. He was professional and very helpful. He listened to my concerns and took great care of me. So when I r LaScola. I bought my new car first from Paul. He was professional and very helpful. He listened to my concerns and took great care of me. So when I returned to Falls Motor City, I looked solely for Paul. Once again, I was very satisfied with his professionalism and expertise. I will refer all future business, mine and my friends, to Falls Motor City. Sincerely, The Letmans More
I am very happy with my purchase from the Falls Dealership. BJ took the time to help us find the perfect truck for us. We will definetly shop at Falls in the future. Thanks BJ! Dealership. BJ took the time to help us find the perfect truck for us. We will definetly shop at Falls in the future. Thanks BJ! More
My wife & I decided to start looking for a car for her so we decided to stop at Falls to look around, little did I know that latter that day we would be proud owners of a beautiful ,low milage, Grand her so we decided to stop at Falls to look around, little did I know that latter that day we would be proud owners of a beautiful ,low milage, Grand Cherokee! We were greeted by John Gorny at the dealership, & immediatly, although the place was very busy, he gave us 100% of his professional attention. Although somewhat apprehensive walking in, I soon found myself in the mindset of "OK,- lets do buisness". Congratulations John, you knew exactly what we were looking for, & put us in a wonderful vehicle that we enjoy daily. Also a special thanks to service manager Joe Brown who got the car prepped just the way my wife wanted it to be. I look forward to seeing you sometime in the future! More
my experince with john and mike was very nice. john showed me the car i was looking for and felt no pressure. mike did a good job with the financing by getting me an extra 1000 down. i left having no q showed me the car i was looking for and felt no pressure. mike did a good job with the financing by getting me an extra 1000 down. i left having no questions about anything. i would recomend these two employees to anyone looking for a car. More
Karen has worked with us for many new vehicles. She is always helpful, even if we just come in for an oil change. She is always quick to say hello and ask if there is anything she can do for us. I would d always helpful, even if we just come in for an oil change. She is always quick to say hello and ask if there is anything she can do for us. I would definately recommend Karen to anyone for a new car. More
We recently purchased our new Jeep through Falls. Art was very helpful and knowledgeable while negotiating and finalizing the sale. When we picked up the Jeep, we noticed a small "dimple" in the hood an was very helpful and knowledgeable while negotiating and finalizing the sale. When we picked up the Jeep, we noticed a small "dimple" in the hood and Art encouraged us to bring it back in. Although the repair was minor, Joe in service was thorough, thoughtful, and offered us our options as well as his own professional suggestions which was appreciated. My Jeep looks beautiful now! An added bonus...they even cleaned the interior floor mats which was a pleasant surprise. I would highly recommend Falls Jeep and their service dept. Thanks again :) More
I went to Falls Motor City last year to look at the used Dodge Dakotas. I wanted to make sure a Dakota was "right" for me. I arrived and was greeted by John Gorny. He was immediately very friendly. knowledg Dodge Dakotas. I wanted to make sure a Dakota was "right" for me. I arrived and was greeted by John Gorny. He was immediately very friendly. knowledgeable and helpful. He had the Dakota already pulled up in an open area ready for my viewing. I asked him to give me some time alone to look over the vehicle , which he did. I noticed that during my viewing time John would occasionally look out the window to check on my progress but at no time did he come out to "bother" me like some other vultures ( I mean salesmen) do. Once I was done I went inside the dealership and talked with Mr. Gorny. He suggested that I take the vehicle for a test drive. I did and realized that I had found a "Gem" in both the Dakota and also in the Salesman, John Gorny. After some very serious negotiations I left the dealership realizing my final offer on the vehicle was too low and I could not afford to buy the vehicle.To my surprise, about half way home to Cleveland Mr. Gorny called and announced that he kept on "Mr Pit Boss", (my definition of head salesman), about the last offer and finally got Pit Boss to accept the deal. I doubled back and made the deal. I picked up the vehice one week later. Everything went perfectly. Paperwork was all done waiting for a signature. Truck was fully detailed with a FULL tank of gas. Since then Mr. Gorny has called to make sure everything was O.K. with the vehicle as well as my Falls experience. I now realize that not only is John Gorny a great salesman ,I now consider him a great FRIEND. John I'LL BE BACK!!!!! Dan Cengic More