Valley Motor City

I am a female in my 50's who has purchased many vehicles , but who still shudders when it is time to go car buying. My experience at Falls Motor City was totally painless! In fact, Josh and Bobby, were more , but who still shudders when it is time to go car buying. My experience at Falls Motor City was totally painless! In fact, Josh and Bobby, were more than helpful and not pushy at all. The entire experience was pleasant and efficient. Everything they said would be taken care of and when it would be done was right on time with no unexpected 'twists' in pricing or financing. Thank you Josh. More

Franco was very responsive to questions, knowledgeable about the vehicles I was interested in, and pleasant to deal with. Brian was great in getting the best financing deal for me in place. I felt it wa about the vehicles I was interested in, and pleasant to deal with. Brian was great in getting the best financing deal for me in place. I felt it was a great effort by the team. More

I have bought over ten new vehicles over the years and this is the most fun I have had by far because the way I was treated. I was lucky to have met Johgn Gorny on the showroom floor because he has treate this is the most fun I have had by far because the way I was treated. I was lucky to have met Johgn Gorny on the showroom floor because he has treated me wonderfully. He was very patient while I figured out the equipment that I wanted to order on my Jeep and new the product top to bottom. Mike Pedone was the manager I dealt with and he worked with John to get me a fair prices that was completely stress free-no games. I would recommend John and Mike to anyone looking for a new Jeep. Thanks to both of you. Sincerely, John Christoff More

Very satisfied with customer service we received today from John Gorny. John was very knowledgable and friendly. He made sure to share vehicle information with us and to complete sale as effeciently as from John Gorny. John was very knowledgable and friendly. He made sure to share vehicle information with us and to complete sale as effeciently as possible. We had hoped for a slightly lower price; however believe a fair price was reached. We are happy with our purchase. More

My husband wanted to go to Falls Motor City, although we live in Columbus, OH. I was very skepticle and did not want to go that far to be let down, lied to, or messed over. However, when we arrived we wer live in Columbus, OH. I was very skepticle and did not want to go that far to be let down, lied to, or messed over. However, when we arrived we were greeted by Jerome. This guy made us feel welcome from the start with his golden star personality. After a few minutes we both knew this was the real deal. My husband had picked out the truck he wanted and when we arrived, it was waiting at the doorway. I waited and waited for the catch, and did not believe we were going to leave in that truck. Jerome kept reassuring me that we were going to drive off the lot with it, low and behold "we did." I will be referring everyone I know who's looking for great quality customer service, a nice "AFFORDABLE" vehicle, to Fall Motor City, and I will definitely recommend them to ask for Jerome. Also, everyone we came in contact with were very nice to us. Falls Motor City gets and A+ from the us. More

Very knowledgeable with finance, interest rates, and got us a wonderful rate. Very efficient, no long drawn out waits, we were in and out in a flash. I handle credit myself and was very impressed! The be us a wonderful rate. Very efficient, no long drawn out waits, we were in and out in a flash. I handle credit myself and was very impressed! The best experience I have had with any major purchase! More

After my parents had worked with Falls Dodge in the past and I was in the market to buy a vechicle, Falls was my first stop. I was looking at a different, older vechicle I had found on the website, however and I was in the market to buy a vechicle, Falls was my first stop. I was looking at a different, older vechicle I had found on the website, however, that one was sold by the time I got a day off to make it to the dealership. Scott sat down with me and took into account all the things I was looking for. He showed me a 06 Grand Cherokee and I fell in love with it! The next day I returned to the dealership to have some service done on the Jeep and Scott sat out in the waiting area with my mom and I for a hour talking about anything under the sun. He was so helpful and easy going. He made my first car buying experience wonderful! He even gave me camo hats because he knew I loved camo! More

The best customer service and buying experiance I ever had at a car dealership. I will recommend this dealership to my family and friends and tell them to ask for Karen. had at a car dealership. I will recommend this dealership to my family and friends and tell them to ask for Karen. More